Hae hotelleja – Lake County

”Had a nice time”

”The furniture in the lobby and the room was dirty, there was no microwave in the room (there was 1 on each floor though) the refrigerator was not cold, and the room was dark the lighting was very low.”

”Great breakfast! Along with a very good hot breakfast there was a complete omelette bar. The happy hour munchies were pretty slim, however, having 2 free refreshments for happy hour is such a nice offering”

”Went on a fishing trip nice room good location close to everything”

”Good for couple days”

”Staff was very nice and rooms was veryclear !!”

”We had prepaid our room in full. When we arrived at the hotel, the receptionist charged our card for the accommodation. He didn’t tell us that he is charging the card. We thought that the card was swiped for incidentals. We called the reception to ask why this was done. He claimed that he had not charged the card and no apology. We get a message when something is charged on the card. On the day of the departure accounting department said that they will remove the charge. It took more than 2...

”Was very clean and good food”

”Clean and affordable. Comfy beds and great pillows. Nice pool.”

”The staff well all very respectful, friendly and professional. We’re met and greeted as we walked in, always smiling and readily available to assist with directions if needed. The breakfast was hot and delicious. Will definitely stay there again if in the area.”

”The room was very clean and the bed was very comfortable. Very disappointed that the pool is closed and may take some time to reopen. The property is owned by the state so renovations are highly needed! The staff is great! The beach location is top-notch for that area. I would definitely go back again, but not until the pool reopens! did not try the restaurant. We were too late for breakfast! Very close vicinity to Gurnee Mills, shopping and antique centers! Looking forward to our next stay!”

”The rooms was excellent, clean and ready. Friendly staff. Provided me with the information I needed for my son’s graduation.”

”Good value for the price, excellent location”

”Bathroom was not clean, floor was sticky upon arrival in the bathroom, staff did not give wifi password and also asked me for my number trying to ask me out as soon as i walked through the front door, kitchen did not have any utensils or anything to use as described, the refrigerator had not been cleaned out before hand and it was also cracked on the inside, staff wouldn’t even let us borrow scissors to cut a cotton pad even when i took the cotton to the lobby right in front of him, at least we...

”The staff were absolutely amazing and the housekeeping did such a wonderful job on cleaning the rooms!!!”

”The common areas were not cleaned regularly. Room was clean. Again carpet not thoroughly clean. Bed comfortable. Good for a basic stay.”

”Rooms were clean and cozy, lots of parking available, nice to have a Starbucks in the lobby. ”

”Everything was good.. spent 3 days for Chicago.. Parking was Great... Check in was easy.. little hard to understand the lady at the front desk for checking in.. room was good size.. handle on sliding door for patio was broke told them when we went to get pizza.. gone for about 3 hours and when we came back it was fixed!!!, only thing was there was no holding bars in the bathroom.. for toilet and shower... overall a 4 out of 5 .. (4 because of no holding bars) ... breakfast is not free..McDonalds...

”This property was a perfect stay!!! Will definitely be back.”