Hae hotelleja – Medway

”No business gets everything right every time. No one is perfect. But, the way a business reacts when things go wrong is very important. We checked in for two nights and the first night didn’t go well for a variety of reasons, including an uncomfortable mattress, a dodgy shower control and a toilet that wouldn’t flush. These issues were raised with the front desk who upgraded us to a much better room without argument or question. Thank you. ”

”I stayed in the hotel for a single night alone during my trip to England. The location is rather remote from the main city centre and the surroundings near the hotel are a bit dodgy, without any services nearby. On the positive side, the Strood train station is very near the hotel, so if using this station the location is very convenient. No reserved parking is available at the hotel, only regular street parking. The hotel itself is very barebones, with a tiny reception area and a very narrow...

”The linen was very fresh and clean smelling, owner very pleasant. The property is undergoing refurbishment, hence the low price. TV didnt work and fridge needed a clean, the loo brush was source of nasty smell. ”

”We were on the 2rd floor and the steps were very narrow for walk up and down on. Found it a bit risky. But overall cheap and cheerful ”

”Wonderful stay”

”VERY FRIENDLY, COMFORTABLE AND IDEAL FOR NEARBY WEDDING”

”Vlotte check-in: vriendelijke receptionisten. Familiekamer met goede bedden en matrassen. Uitgebreid ontbijt; tieners (13 en 15) aten gratis.”

”Breakfast was great considering it was free. Easy access to get in. Friendly staff. No issues.”

”Ras”

”Due to issues with Expedia the staff had to go above and beyond to help me with my 3 night stay. They handled it patiently and professionally. Byron who was a new manager handled my situation exceptionally well. ”

”Room is clean”