Hae hotelleja – Niagara Regional Municipality

”Staff was rude, parking was overpriced (they charge hotel guests more than the lot actually costs per day) and the rooms were not memorable”

”Not The newest or finest....you can see and feel The age of building but still i gave 5star because great location amazing view to Falls and really great value for money !!!”

”Will definitely recommend! Awesome location and view from the room.”

”Clean room, housekeeping staff were very friendly and patient when we needed a few extra minutes to clean room. Easy check in. Great location.”

”If you want to see Niagara Falls from your hotel room, choose this hotel. I stayed on 9th and 11th floors and the views of Niagara Falls will be carved to my memory forever. The breakfast is also excellent even with a station chef. The staff was very friendly. I had an issue with a window that wasn't properly closed and the staff quickly changed my room. There is also a pool area with jacuzzi, but I didn't have the time to try it. Thank you for a memorable stay!”

”We love it. It was an amazing room where we could see Niagara Falls from our window. The sunrise was beautiful and everything was close by esp the 2 restaurants that were 2 floors below us. We enjoyed the fireworks and watching the light show over the Falls. The shuttle drivers were all wonderful. We really enjoy this place and would recommend this place to everyone for a fun experience at the Falls.”

”We stayed here in August and overall had a good experience. The hotel was in a great location, very close to the falls and nearby restaurants, which we really liked. We also enjoyed the swimming pool and hot tub, and I appreciated that they had covered parking. The main issue was the smell in our room. For the amount of money we paid, we expected the room to be cleaner and fresher. There was a strong musty odor that would not go away during our stay. I really hope the hotel can thoroughly clean...

”Love my stay”

”Excellent but please don't charge for water”

”They have chairs set up outside your room and anyone uses them, the windows didn't close properly and the guests outside your room sounded like they were standing in your room. There was mold in the washroom above the shower and the floors were filthy. The beds were very old and well used and the sheets definitely didn't smell clean. When we left in the morning the cleaners were cleaning out the second floor rooms and swept the dirt onto our new vehicle below...”