Hae hotelleja – Saint Helens District

”Staff very polite and efficient”

”Soon as we get to our room the hallway and the room had a very bad weed odor, we reported to the receptionist straight away.. peoples were slamming the doors all night , room was dirty , and the bathroom was disgusting hairs around the sink , on the walls around the shower … this hotel is just awful”

”Very pleasant and peaceful stay, was there 3 nights with my 4 year old, rooms are very cozy, close to shops. Can order food in. All staff were very kind and helpful. We will definitely be back.”

”Oikein siisti suht uusi hotelli lähellä isoa kauppakeskusta.”

”Very disappointing stay – would not recommend I stayed at Mercure Haydock for two days and unfortunately the experience was extremely poor. The biggest issue was the broken bed. One side was broken and every time we moved it made an extremely loud noise. It was also very uncomfortable and made sleeping difficult. My wife is pregnant, and the constant noise, discomfort and lack of sleep caused her severe distress. I reported this to reception and the staff later confirmed that the bed had been...

”The host was there to greet us which was nice and gave us a tour of the property. The room we stayed in was clean and very spacious and had a lovely big bathroom ( maybe consider a rail in the shower to hold on to) as well as a big sofa in the bedroom to chill. There is not kettle in the room however it's a short walk to the communal kitchen for to make a cuppa or food. Your allocated a shelf in the fridge to store food. We had 2 chihuahuas with us and they had a lovely space to run about as...

”Edullinen hotelli 10min kävelymaykan päässä keskustasta. miinusta puuttuneista suihku pyyhkeistä.”

”Stayed there for a wedding and the pumps were broke so flat drinks were served all day/night, nothing was done about it and food at the wedding was served without notification so we had none.”

”X”

”I was turned away at the door”

”Clean room”

”Great hotel, staff very friendly, free parking, good breakfast, comfy bed. Very convenient for Haydock Racecourse.”

”Warm room. Friendly helpful staff. Easy parking. Good food. Tikka Massala was excellent. Good breakfast selection. Will stay again.”

”We had a lovely sleep over prior to flying out of Manchester airport, thank you!”

”Had a very good stay at The Royal Albert, keypad entry to entrance stairwell and room, recently decorated staircase to room on second level no lift. The room was very clean and comfortable with modern bathroom both recently renovated with tea and coffee facilities , all that we needed. Only downside was that we stayed on a Saturday night and breakfast wasn’t available until 11.30 the following morning which didn’t fit in with our plans. The pub itself was very welcoming with very efficient...

”Room and amenities were ok but rooms were too close to a busy main road! Window needed to be kept open because hot in the room - so noisy! It didn’t help that the Bin lorry visited about 9.30 pm ish and bins were being dragged to be emptied and in the morning-7am ish to be put back in place !!!”

”Friendly staff. Upon arrival, there isn’t a person permanently at the check-in desk…not really a problem, but if there was a sign directing newcomers to the bar for assistance, that would help. I wish there were fridges in the rooms. But the shower was great, room was clean, and a kettle for tea/coffee worked great. And the food available at the attached pub is excellent. Just be careful as the pub is popular and while there is plenty of parking for residents, it’s shared with the pub. And the...