Hae hotelleja – Samaná

”Staff were very friendly, but spoke so little fluent English we were entirely left adrift. Terrible communication about property amenities, restaurants, activities, add-ons...they attempted to charge us for a night we missed due to airline cancelations, as though we had not already paid in advance. We were extorted $100 by a taxi we did not know about when we commissioned a local man to drive us- in full view of the armed Tourist Police...we were forced to pay or we couldn't have left for the...

”The hotel was like a paradise. Everything worked like a dream. The all inclusive was ALL inclusive. Food was great and you could get the drinks from the different parts of the hotel. Views were the best. It was nice to wake up when the waves were hammering the beach. Very relaxing like the holiday should be.”

”Best experience ever ”

”I’m giving this hotel two stars mainly because the beachfront location is beautiful and the staff was genuinely friendly. Unfortunately, friendliness does not always translate into good customer service. We stayed for 4 nights and 5 days, and from day one we had ongoing issues with the air conditioning. It broke down at least twice a day—most often after midnight. We called to report the problem at least six times and requested a room change, but although we were repeatedly told it would be...

”Nice ”

”Aivan loistava palvelu, hyvin hoidetut yleiset tilat, ulkoalueet, puhdas ja hyvin siivottu huone. Erinomainen ruoka. Lyhyt rantakaistale ja paikalliset hotellin pienellä ranta-alueella ainoa negatiivinen kokemus. Joka illalle teema, myøs illalliselle. Alkudrinkit teeman mukaan. Kauniit kattamukset. Nautintoa koko loman. ”

”Loved the pool, beach, staff, meals! ”

”This is our second stay at Hacienda Cucuyo. It is such a hidden gem overlooking Samaná Bay. It has a limited occupancy which makes it perfect for a retreat style stay. It is quiet, comfortable, and very connected experience. Daniela is an absolutely terrific hostess! She welcomed us warmly and is the perfect host as is Victor and the rest of the staff. Our only complaint was the tiny ants that showed up in our luggage and bed on the first night do to our ground level apartment and the rain the...

”El lugar es excelente. Con un poco más de inversión en la decoración de la habitación y estaría genial”

”Beautiful hotel just by the Malecon. The rooms are comfortable and views are great, but the noise from the traffic makes it at times difficult to enjoy. ”

”The hotel has the potential to be a best in class place. The infrastructure is there but staff should be better trained. There was no water from 3-5 PM in our rooms for 2 days and the person checking us in AT 3:00 should have informed us of that. Instead there is a little note on the table easily missed and we didn’t see until we tried to use the restroom in the room. The restaurant randomly closes on particular days and when I asked why they said they didn’t know. Pretty property and the...

”Upscale venue. Much better than expected. Elegant atmosphere and very accommodating staff. I’m definitely returning. ”

”Muy buen lugar para vacacionar y los empleados muy amables, totalmente recomendado ”

”Such a cosy village near all the services and beaches. Located in the middle of two hiking routes so it is easy to explore nearby beaches by foot. Laid back athmosphere. The shared bathroom was clean. ”

”Agradecida por el servicio. Se preocuparon en llamar para coordinar la hora de llegada. El apartamento bello y limpio.”