Hae hotelleja – Swainin piirikunta

”The staff is amazing! The location is wonderful, right across the street from the casino. It’s a nice, small lodge that feels much more relaxed than the hustle and bustle of the casino. The room was clean, the hotel was quiet, and overall it was a very comfortable stay. We would definitely stay here again!”

”Favorite place in Cherokee to stay , clean and well kept”

”The shower and microwave hadn't been cleaned. I left a note for housekeeping to just clean the tub, which never happened. Couldn't take a shower anyway with no hot water”

”Can this really be called a hotel? Half of the facility has motel vibes with doors leading directly to the parking lot and the upstairs outdoor walkway. Close to $200 for a night in a place with this kind of condition is egregious! The first room (on the motel side) they assigned me smelled awful! Musty mildew to the max! The next room they offered had just been shampooed and had such a strong chemical cleanser smell that I might not have woken up if I slept in there. They finally gave me a...

”Need to clean the spider webs on back porch. Need rails in the shower for older folks. Place is old but clean. Still needs some floor work. Bed is comfortable.”

”The Surestay kept us safe and gave us shelter. They are in process of renovation, and it’s needed. All in all, decent location, staff was nice and attentive. Outside of that room was outdated, furniture was stained, microwave was rough. No iron, which we asked for one, but doesn’t come standard in room. Lots of updating needed, pool wasn’t worth swimming in, and half of the parking lot was covered with building materials which made parking a little tight. If it wasn’t for the staff I’d...

”Good location. Front desk staff member was very helpful upon check-in. Room was spacious. Housekeeping never service the room, only dropped clean towels. Left dirty washcloths and did not service the coffee bar. Breakfast lacked protein and was heavy on carbs.”

”This property said they had free breakfast and free breakfast to go. ALL they had were mini muffins and coffee. We stayed 2 nights and they never cleaned the room. I had to call to request clean towels. Staff was friendly. I will pay more in the future to stay elsewhere where breakfast is a real breakfast and they do housekeeping daily.”

”The hotel was a good stay based on our small amount of time we visited Cherokee”

”Excellent glamping experience”

”Nice place”

”The rooms are clean but they’re outdated.”

”It’s ok, it’s in a great location and affordable.”

”Nice place to stay. Not fancy but clean, quiet and reasonably priced. No issues. Nice place right on the convergence of two rivers.”