Hae hotelleja – Worcester County

”A very well maintained resort with a lot of entertainment for kids. Friendly staff. The water park was very clean, it was warm enough (both water and air), and it was relatively big for an indoor place with many slides for all ages. We did not try the other activities (which were a bit pricey), since we spent most of the time at the water park (which is included in the room price). The lodge provides many alternatives for dining. Rooms were very spacious and comfortable. Nice arcade too! ”

”So when I checked in I was made aware that there was no heat in the building due to an explosion in a power plant but was told there is hot water from a temporary water heater, next morning no hot water for showers very disappointed i wasn’t made aware of the issue before hand so I could have found an alternative hotel.”

”Yes ”

”Nice”

”We walked in the door at 9 o’clock, and there was a live band playing, and we literally got smacked in the face with a cloud of pot, cigarettes, and vape smoke. This lasted until at least midnight. The next morning when we woke up, there were joints in the hallway outside our room! I was staying there with my young daughter. The live band is understandable but not the drug use in the hotel. ”

”Yes,met my needs”

”Was placed in a room all the way in the back corner with the window facing the highway. Noise kept me up most of the night.”

”Two night stay. Room was not clean when we arrived, and we waited an additional two hours post check-in time. Our booked suite was not available and a substitute was provided. Upon adjusting the blackout curtain, it fell out of its holder and could not be replaced. Maintenance was unavailable until the next day. The front desk was informed multiple times. Upon arrival back to the room on the second day, the blackout curtain was still not fixed. No compensation was offered for our trouble.”

”Helpful staff”

”Yes it's safe ”

”.”

”Friendly staff. Pool was under construction and we weren’t aware beforehand. ”

”Easy check in, clean and comfortable room. ”

”Parking and breakfast was terrible. Eggs were very undercooked. No home fries. ”

”Location was perfect. Rooms were updated and the amenities were perfect. ”

”Fitness center does not have a treadmill. But everything else was good. ”

”Beautiful property! I never thought there could be a hotel as nice as this in Worcester...”