Hotellit uima-altaalla - Hugill, Kendal

”Lovely hotel and staff, pool very nice. Room disappointing. Building works going on throughout the hotel which wasn’t made clear at booking. We were in a ‘family room’ which was essentially a meeting room converted on the ground floor. The only radiator in such a large room was around half a meter from my head when in bed, the chosen location very uncomfortable and I therefore did not sleep well at all. Shower tray flooded easily which was annoying. Ok but the experience was certainly...

”Was extremely amazed by the building beautifull inside well done out. Pool was very nice good sauna and steamroom. However i was disappointed with breakfast. I love a buffet breakfast but it was described on expedia as a "free breakfast" not "breakfast included" the difference was a extremely limited one table continental breakfast and a menue order for a cooked breakfast. Further disappointed by the size one extremely small sausage 2 bacon tiny tiny cup of baked beans with eg ect, not a cumbria...

”The indoor spa was great. Staff were awesome as well - really professional. Can imagine it's great when the outdoor spa is open and during the summer. Some of the negatives...breakfast could do with some improvements, the ingredients tasted low quality some of the cooking was questionable (fried eggs for example). The place had a general feel of getting refurbished so felt hard done by paying full price... Our room (28) smelt like drains and the view was blocked by scaffolding. Also some mold...

”There wasn’t a plug socket on one side of the bed and the design of the basin tap is not great. ”

”What a pleasant place this was. We had food in the Dolly bar and it was excellent. The staff are very helpful. The room was clean and had everything you could want If I was being picky it would of been lovely to of seen outside lights from the bar so you could see the river in the dark”

”.”

”clean room but small. excellent breakfast, easy walk to restsurants”

”Food at the Inn arrived incorrectly, and tasteless. It was removed from the bill. When we entered our room the toilet seat almost fell off when moved. The heater in the room was broken. We used the hotel pool facility. The changing rooms were dirty. Dirty nappies in the swimsuit dryer. Sauna out of order. Broken drains on the jacuzzi. When the bubbles were on in the jacuzzi the water smelled stale and unclean. On reporting the cleanliness of the facilities after complaining previously about...