Näkymä majoituspaikasta

Arvostelut: Desert Rose Resort

5 out of 5
Desert Rose Resort
Safaga Road, Hurghada

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 115 kautta 254 arvostelua" "
Arvosana 8 - Hyvä. 86 kautta 254 arvostelua" "
Arvosana 6 - OK. 32 kautta 254 arvostelua" "
Arvosana 4 - Huono. 11 kautta 254 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 254 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Holiday
Good holiday, location is geart, the food was good, the bar stuff were very friendly and lovely, as well as the restaurant stuff were very friendly, the workout classes was great thanks to the instructors and the stuff, the entertainment team was a bit poor or unprofessional as they see us sometimes without even talk. But overall anything else was good.
Yöpyi 4 yötä maaliskuussa 2023
Guest Relations Team vastasi 30.4.2023
Dear Valued Guest,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. Therefore I would like to assure you that your comments/feedback have been passed onto the relevant managers.As we enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

8/10 Hyvä

Miia Maarit

Yöpyi 14 yötä helmikuussa 2023
Guest Relation Team vastasi 30.4.2023
Dear Mrs. Miia,We would like to thank you for the time you have taken to write your ratings regarding your recent stay. It was a pleasure to host you and your family. I am delighted to see all the nice positive ratings and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

2/10 Hirveä

Aleksi, Finland

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Horrible place, scary staff for children. No 5* !!
The worst experience in my life as a hotel! 1st the reception: it is clearly mentioned in the hotel pages that they organise airport transfer (very close to the airport) but no one from the hotel answered my emails(3!) . Once I called the hotel someone at the receptions said that they dont do transfers but he can organise a transfer with the price of 30 USD, Normal price in 100-150LE, which I tool at the arrival. Scam attempt 2. the room: We had booked a suite, when we arrived the room it has so bad fungus smell that we had to put the aircon to the max and open all windows, no one could enter the bathroom as it was so bad. this was 3am, t called to the reception who seem not to be surprised at all we could not stay in the room, they then organised another room but it was in the same small building just opposite side and it was the same, it was just cleaned better so you could only smell the odour from strong cleaning agent, this wore off quite soon and my daughter and I got nosebleed as a consequence. 3. the staff: At the restaurant they were simply unprofessional. Too close questions to my daughters (13 and 15) when I was present. on the 2nd breakfast (our last) I asked a spoon for myself and my daughter and this so called waiter went to the next table where 2 ladies were sitting and took the spoon from front of their noses!!! When I raised how can you do that he did not even care, just smiled and said they are clean. I impossible. Cont..
Yöpyi 7 yötä huhtikuussa 2018

8/10 Hyvä

Anna, Itä-Uusimaa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti, oma ranta, hyvät ruoksiluvaihtoehdot
Turvallinen paikka ja henkilökunta erittäin ystävällistä. Lämmin ja mukava. Hotelli kaipaa nykyaikaistamista mutta se jo aloitettu. Panostaneet ulko-alueisiin ja ne hyvät.
Yöpyi 12 yötä helmikuussa 2018
General Manager vastasi 19.2.2018
Dear Mrs. Anna, We would like to thank you for sharing your positive impressions after your stay in our hotel. We are very happy that you had a lovely vacation and we will do our best to make your next stay in Desert Rose Resort as comfortable and relaxing as possible. With best regards , General Manager Mohamed Amin

10/10 Loistava

Joanna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä joulukuussa 2023
Guest Relations Team vastasi 7.3.2024
Dear Mrs. Joanna,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Loistava

Tatsiana

Guest Relations Team vastasi 7.3.2024
Dear Mrs. Tatsiana,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Loistava

Ayhan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great
The food is great, the pools and aqua park are great, the sea and the beach are wonderful and reliable. The hotel is simply perfect. The only problem is mosquitoes. They did not let me sleep at night. Don't forget to use mosquitoes spray or other precautions.
Yöpyi 4 yötä marraskuussa 2023
Guest Relations Team vastasi 29.11.2023
Dear Valued Guest,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Loistava

Hatem

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and excellent service
Yöpyi 1 yön lokakuussa 2023
Guest Relations Team vastasi 2.11.2023
Thank you Mr. Hatem for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Hyvä

Sarah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä lokakuussa 2023
Guest Relations Team vastasi 2.11.2023
Thank you Mrs. Sarah for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

10/10 Loistava

Mirna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lyxhotell
Vi hade en jättebra vistelse på hotellet. Personalen var mycket behjälpliga och snälla. Maten var mer än god och ett stort sortiment. Vi har verkligen haft en fantastisk vistelse!
Yöpyi 7 yötä heinäkuussa 2023
Guest Relations Team vastasi 13.7.2023
Dear Mrs Mirna, We would like to thank you for the time you have taken to review your recent stay with us in Desert Rose. We enjoy hosting all of our guests and do hope that we would have the privilege of doing again in the near future. Kind Regards, Guest Relation Team

6/10 OK

L

Yöpyi 7 yötä toukokuussa 2023
Guest Relations Team vastasi 30.5.2023
Thank you Valued Guest for taking the time to share your review.We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

6/10 OK

hennah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely and clean. However almost felt clinical and like a hospital. The beach is really big but it is a very long way from the hotel room. The decor is very tired I’m the rooms and reception area. Does not Falaky put you in a good mood.
Yöpyi 1 yön toukokuussa 2023
Guest Relations Team vastasi 11.5.2023
Dear Mrs. Hennah,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. Therefore I would like to assure you that your comments/feedback have been passed onto the relevant managers. Kindly be informed that we do have an upgrading plan which we start already with until we finalize it all.As we enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience overall with awesome variety of food. Activities all day long. Very Beautiful place ❤️
Yöpyi 5 yötä huhtikuussa 2023
Guest Relations Team vastasi 30.4.2023
Thank you Mr. Andrew for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Hyvä

Silvia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2023
Guest Relations Team vastasi 30.4.2023
Dear Mrs. Silvia,We would like to thank you for the time you have taken to write your ratings regarding your recent stay. It was a pleasure to host you and your family. I am delighted to see all the nice positive ratings and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

2/10 Hirveä

Takashi

Huonoa: Majoituspaikan kunto ja tilat
まず、このホテルは5星というのは誤り。招待した欧州の客人は、欧州では3・5星だと言われた。 看板に偽りあり。実際のところ3・5という評価は正しい。 バスタブはなく、アミュニテイーもかけており、エアコンはうるさい。電気ソケットも少なく苦労する。 家族連れの3・5星とすれば、食事もよく満足度も高くなるはずである。
Yöpyi 3 yötä tammikuussa 2023
Guest Relations Team vastasi 26.1.2023
Dear Valued Guest, Thank you for taking the time to tell us your opinion about your stay with us. While we're sorry you didn't have a better experience with us, your review helps us learn and improve. We work to ensure that our guests have everything they need. If you give us a chance to regain your trust, we guarantee that we will do our best to ensure that you have the same good experience with us as other guests. Sincerely, Guest Relations Team

8/10 Hyvä

Lucio

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Servicio impecable
Lo mejor: el personal extremadamente atento y rápido Variedad de restaurantes. Buffet variado y de calidad Piscinas y playa. A mejorar: habitaciones muy defasadas en confort. Dicen que reformarán todas las 900 a partir de este año Lo peor: sin internet! Hay que comprar un sim egipcio para comunicarse.
Yöpyi 9 yötä joulukuussa 2022
Guest Relation Team vastasi 15.1.2023
Dear Valued Guest, We would like to thank you for the time you have taken to review your recent stay with us in Desert Rose. We enjoy hosting all of our guests and do hope that we would have the privilege of doing again in the near future. Kind Regards, Guest Relation Team

10/10 Loistava

STEVEN JOHN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
lots of to do, entertaining and a wonderful team to keep you busy all day. spoke all the languages. super friendly staff. Christmas atmosphere was the best. parade and gifting little ones on Christmas day were not expected. they put a lot of efforts. Our best was Soda club for drinks after dinner. before dinner winter gardens are so pretty. and obviously the crepe and waffle bar all cheffed on the pontoon cocktail bar/restaurant beautiful to see the sun rise and sun set everyday. Finally missing the one and only Casanova. Wont say anymore, find him on the beach but don t forget to bring him a banana. Highly recomended
Guest Relations Team vastasi 6.1.2023
Thank you Mr. Steven for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Hyvä

AlSayed

Yöpyi 5 yötä joulukuussa 2022
Guest Relations Team vastasi 29.12.2022
Thank you Mr. AlSayed for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day.

10/10 Loistava

Dina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very special hotel and near to my heart
I have a very good experience in desert rose hotel. The hotel is very nice food is delicious beach is great . Staff is very helpful and keen to serve you . It's not my first time to stay in this hotel and won't be the last. I have a special memory staying in desert rose
Yöpyi 3 yötä lokakuussa 2022
Guest Relations Team vastasi 5.12.2022
Thank you Mrs. Dina for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great holiday. Very clean and fabulously kept. Our room was a little “tired” but takes nothing away from the fabulous week we had at Desert Rose. Super clean and great staff throughout
Yöpyi 7 yötä marraskuussa 2022
Guest Relations Team vastasi 1.12.2022
Thank you Valued Guest for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Hyvä

Steve

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Très beau resort ! 3 piscines de style différent et que dire de la magnifique plage en forme de baie avec des bar partout et un emplacement pour faire du snorkeling sur place. Belles grandes chambres, quoique vieille salle de bain même si très vaste, employés souriants et sympathiques.
Yöpyi 2 yötä lokakuussa 2022
Guest Relations Team vastasi 1.12.2022
Merci Monsieur Steve d'avoir pris le temps de partager votre avis.Nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes et espérons avoir le plaisir de vous accueillir à nouveau très prochainement. Nous aimons accueillir tous nos invités et nous veillons à ce que leur séjour soit confortable et heureux.Passe une bonne journée!Directeur généralMohamed Amin

8/10 Hyvä

Yomna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed in Desert Rose in March 2022. The overall experience was excellent. All the staff were friendly and always available to help. Especially Mr. Mahomud Abdel Samad in the main resturant and Mr. Milad Salama were always looking after us and paying extra attention to ensure that we are having great time. Customer service was exceptional at all levels. The main downside was the rooms as they are outdated and in urgent need for renovations.
Yöpyi 3 yötä maaliskuussa 2022

8/10 Hyvä

Julián

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Instalaciones y el personal muy atento lo peor la comida muy repetitiva postres muy vistosos pero con poco dulzor ni sabor y tanto desayunos como comidas y cenas poca variedad
Yöpyi 11 yötä heinäkuussa 2022
Guest Relations Team vastasi 20.8.2022
Thank you Mr. Julian for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Hyvä

salah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2022
Guest Relations Team vastasi 20.8.2022
Thank you Mr. Salah for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Average accommodation
Room : average Food : lettle varieties & not tasty food Service : average Pools & sea : very good Location : good
Yöpyi 5 yötä toukokuussa 2022
Desert Rose vastasi 17.6.2022
Dear Valued Guest. Thank you for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
My stay was good but not perfect
Service : 8/10 Food : 7/10 Pools & sea : 8/10 Room : 8/10 Location : 9/10
Yöpyi 1 yön toukokuussa 2022
Desert Rose vastasi 17.6.2022
Dear Valued Guest, Thank you for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Hyvä

Mervat

Yöpyi 3 yötä toukokuussa 2022
Desert Rose vastasi 17.6.2022
Thank you Ms. Mervat for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

10/10 Loistava

nesma

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was perfect We will come back soon
Yöpyi 5 yötä toukokuussa 2022
Desert Rose vastasi 17.6.2022
Thank you Ms. Nessma for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Hyvä

Mennatalla

Yöpyi 1 yön toukokuussa 2022

10/10 Loistava

Sonja

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä maaliskuussa 2022
Desert Rose vastasi 17.4.2022
Dear Mrs. Sonja,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.   We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

10/10 Loistava

peter, PORTSMOUTH

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were upgraded to a pool view which was lovely and the hotel was quiet, we had a relaxing holiday.
Yöpyi 3 yötä maaliskuussa 2022
Mohamed Amin vastasi 13.3.2022
Dear Guest, Many thanks for choosing The Desert Rose Resort 5* for your vacation It is a pleasure to know that you have enjoyed your holiday . We are very happy to see that you had a wonderful vacation in our resort and we really like to thank you for your positive feedback. . Hope to see you again in your “second home” The Desert Rose Resort 5*. Best Regards

10/10 Loistava

Mohamed

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing stay
Amazing vacation and wonderful hotel, in fact the staff were very helpful and very nice especially Nada ( guest relation) and Amr ( receiption man ) Thanks all
Yöpyi 1 yön helmikuussa 2022
Mohamed Amin vastasi 13.3.2022
Dear Mr. Mohamed, Many thanks for choosing The Desert Rose Resort 5* for your vacation It is a pleasure to know that you have enjoyed your holiday . We are very happy to see that you had a wonderful vacation in our resort and we really like to thank you for your positive feedback. We are grateful for your nice comments about the staff. Hope to see you again in your “second home” The Desert Rose Resort 5*. Best Regards Hotel Administration

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Not renovated- only 1 building is 5 stars.
This is not a 5 star hotel. There is only one building that is renovated and properly “5 star” - the rest of the resort is not! In a real 5 star hotel you don’t get told “no” when asking for a bathrobe or slippers. They also have no shampoo and hair conditioner. The food is decent though and the food at the specialty restaurants was delicious. Problem was, someone checked on you every 3 minutes and so you couldn’t have a normal conversation! Also I was told there is “cctv” just because I wanted to bring some dinner to my room when I wasn’t feeling well. That felt a bit strange. The staff at this hotel are nice but it should be fully renovated before considering it 5 stars.
Yöpyi 3 yötä helmikuussa 2022
Mohamed Amin vastasi 2.3.2022
Dear Valuable Guest, Thank you for taking the time in describing your recent stay. It was a pleasure to host you at Desert Rose Resort. We regret to hear that you did not find our Resort as a 5 starts hotel. Kindly be informed that we do provide shampoo and hair conditioner in dispensers in all rooms. Also the small toiletries are available however, upon guest’s requests as we are a green hotel and we are reducing usage of plastic. We wished that you have informed us during your stay about all your issues in order to act accordingly as the records we have show only positive feedback from your side. Please rest assured that we always strive to improve our services and all our guests’ comments are valuable to us. We do hope that you will give us another chance to show you the real Desert Rose experience. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager Desert Rose Resort

10/10 Loistava

Roushel

Yöpyi 2 yötä tammikuussa 2022

10/10 Loistava

Joseph

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very friendly
Yöpyi 4 yötä tammikuussa 2022
Mohamed Amin vastasi 14.1.2022
Dear Mr. Joseph,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.  I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  Please rest assured that I will forward your comments about our staff to all of the management.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

10/10 Loistava

Melanie

Hyvää: Majoituspaikan kunto ja tilat
Excellent hotel ! Good Location, beautiful rooms, very nice Staff and Great breakfast. I will come back !
Yöpyi 1 yön tammikuussa 2022
Mohamed Amin vastasi 14.1.2022
Dear Mrs. Melanie,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.  I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  Please rest assured that I will forward your acknowledgement and thanks to the related departments.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

8/10 Hyvä

Islah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä joulukuussa 2021
Mohamed Amin vastasi 14.1.2022
Dear Mr. Islah,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to see that you had enjoyed your stay and rated us 8/10.  I would like to thank you for the time you have taken to submit your rating.Your feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

10/10 Loistava

Amina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Très satisfaite
Un grand merci à toutes les personnelles. Pour leurs gentilles et ils sont très attentive pour rentré le client satisfait La nourriture est bonne Le devise sanitaire pour la Covid-19 est au top Merci encore
Yöpyi 7 yötä marraskuussa 2021
Mohamed Amin vastasi 9.12.2021
Chere Mme. Amina, Merci pour votre retour et d'avoir pris le temps de décrire vos impressions. Nous sommes très heureux que vous ayez apprécié votre séjour parmi nous et espérons vous accueillir à nouveau au Desert Rose Resort. Sincères amitiés,

4/10 Huono

Amr

Yöpyi 4 yötä lokakuussa 2021
Mohamed Amin vastasi 8.12.2021
Dear Mr. Amr, We would like to thank you for the time you have taken to submit your review regarding your recent stay here with us. We would love to know more details and so therefore would kindly ask you to advise of any other details regarding your stay. We enjoy hosting all of our guests and love to learn how to do things better. Kind Regards, Mohamed Amin General Manager

10/10 Loistava

Ahmad

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome Hotel and Stuff
Yöpyi 4 yötä lokakuussa 2021
Mohamed Amin vastasi 8.12.2021
Dear Mr. Ahmad,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.  I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  Please rest assured that I will forward your acknowledgement and thanks to the related departments.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

4/10 Huono

Amr

Yöpyi 4 yötä lokakuussa 2021
Mohamed Amin vastasi 8.12.2021
Dear Mr. Amr, We would like to thank you for the time you have taken to submit your review regarding your recent stay here with us. We would love to know more details and so therefore would kindly ask you to advise of any other details regarding your stay. We enjoy hosting all of our guests and love to learn how to do things better. Kind Regards, Mohamed Amin General Manager

8/10 Hyvä

Mohamed

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä heinäkuussa 2021
Mohamed Amin vastasi 3.8.2021
Dear Mr. Mohamed, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Awesome stay
Not my first time and won't be my last. This hotel never disappoints me. Great staff, awesome hospitality and great customer service. Delicious food awesome views....maybe the only thing they need to do is somehow changing lagoon's water
Yöpyi 5 yötä kesäkuussa 2021
Mohamed Amin vastasi 28.7.2021
Dear Mr. Michael, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

8/10 Hyvä

Nabil

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Summer vacation
The hotel is really good, it has very nice facilities, amazing beach, tasty food, and very helpful staff. The guest standard is below average for 5 stars hotel.
Yöpyi 3 yötä heinäkuussa 2021
Mohamed Amin vastasi 28.7.2021
Dear Mr. Nabil, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
It was very disappointing stay. I went through the weirdest experience ever in this hotel which I won’t mention as the guest relations tried their best to resolved it. Check in process was a hassle and super slow. The place is overbooked, staff is mostly untrained and unprofessional, poor service every where you go. The room was dirty but we have been upgraded to a renovated room which was nice. Food quality still preserved which was unexpected and the a la Carte restaurants were good, especially the Mexican restaurant. Ms. Nada from the guest relation was an exception in this place, she is extremely nice and efficient.
Yöpyi 4 yötä heinäkuussa 2021
Mohamed Amin vastasi 15.7.2021
Dear Valued Guest, We would firstly, like to thank you for the time you have taken to write your review regarding your recent stay. Although we understand that we did not meet your expectations, and for that we are sorry, we see that our Guest Relations Team did their best to assist you however were unable to change your experience. Please kindly note that all of your comments have been passed onto the management team and our training team which are on site and providing training for the staff on a weekly basis. We are glad to read that you enjoyed the food and you special thanks for Nada has been acknowledged by her manager. We do hope that you would give us another chance so that we may show you how a vacation should truly be at Desert Rose Resort. Kind Regards, Mohamed Amin General Manager

10/10 Loistava

Ahmed

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wonderful holiday
It was amazing experience. Everything in the hotel is perfect: landscape, Beach, activities, Staffd and the food. The food quality is excellent and also the varaities.
Yöpyi 5 yötä kesäkuussa 2021
Mohamed Amin vastasi 6.7.2021
Dear Mr. Ahmed, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

8/10 Hyvä

haitham

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä kesäkuussa 2021
Mohamed Amin vastasi 6.7.2021
Dear Mr. Haitham, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

10/10 Loistava

Yiu W

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Amazing resort
Amazingly friendly staff! Mido from Aqua Center is so informative. He had introduced nice activities for us. We bought a Paradise Island from him but due to the bad weather, it was cancelled. Restaurant waiters were nice. Housekeeping staff was nice too. It’s a fantastic family trip fir us. :)
Yöpyi 5 yötä toukokuussa 2021

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic
Yöpyi 5 yötä toukokuussa 2021
Mohamed Amin vastasi 15.6.2021
Dear Valued Guest, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities and felt safe in these unprecedented times. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Third time there and will book it again and again!
It is my family third stay at DRR and my second, will def keep booking this resort. If someone would have told me you will go to the same resort more than one time, i wouldn't have agreed but DRR def changed my mind! Going there is like going to your second home, seeing your good friends welcoming you back again! staff never forgets you and they are really happy seeing you in their place again. Want to thank Ayman Fathy (bars manager) for the great effort he did for us, making sure we are getting all we need anywhere at the resort (fresh drinks specially) he kept following up and asking if we are getting we need/happy or not! Wanna thank Hani (club soda bar manager) and his whole team at the bar for all the effort they do trying to please us and for their always welcoming smile and special delicious cocktails they prepared for us. A special thanks to Teri (guest relation) she's a GEM, she never hesitates helping, before being checked in i had some requests and although she was on a holiday she made sure all is set for us when she got back to work and never forgot about my requests. A very special huge thank you for Rose bar manager, hes such and awesome person! i remember my nephew ordering fresh watermelon juice and the bartender said don't have it atm, in silence he ran towards another bar made 2 (really quickly) and brought them with a cheerful welcoming smile....you guys impress me more and more and def our next stay will be with you
Yöpyi 5 yötä toukokuussa 2021
Mohamed Amin vastasi 15.6.2021
Dear Mr. Michael, We would like to thank you for the time you have taken to write your wonderful review regarding your third stay. We are so happy to hear that you have enjoyed your stay with us and that your family did also enjoy their stay. We do love for our guests to feel that Desert Rose is their home away from home and we are looking forward to welcoming you all back in the future. Please do kindly be advised that your comments and thanks have been mentioned to the relevant managers and that acknowledgements have been given. We enjoy hosting all of our guests and do hope it will not be too long before we greet you once more. Kind Regards, Mohamed Amin General Manager