Hi Charlotte!We are glad you enjoyed your stay and know that our breakfast was a success along with our lovely rooftop pool. We pride ourselves on maintaining a brilliant atmosphere and know that the cleanliness throughout our hotel met your expectations making our hotel the perfect place to relax. However, we apologize for your disappointment regarding the room reservation. For future occasions, we always recommend booking directly with Meliá, we encourage you to contact us directly next time to make sure you get a room that suits you. Thank you for your kind comment, see you next time! :)Best regardsAndrea del Brio, Guest Experience

Ciao Eleonora!Grazie mille per le sue gentili parole! È bello sapere che la pulizia e il comfort delle nostre camere hanno reso il vostro soggiorno indimenticabile, con quei tocchi di quotidianità che ci piace offrire. Ci fa molto piacere che abbia sottolineato la cordialità e la disponibilità del personale, il cui lavoro è uno dei principali punti di forza dell'hotel e ci permette di garantire ai nostri ospiti un soggiorno piacevole e sereno. :)Saremo lieti di accogliervi nuovamente all'INNSiDE by Meliá Ibiza Beach, a presto!Andrea del Brio, Guest Experience

Dear Christine,Thank you for taking the time to review your stay.We're thrilled to hear that you found your stay comfortable and enjoyed our services. It's fantastic that our room cleanliness, hotel condition, and amenities met your expectations! We always strive to provide top-notch service to our guests, so it's great to know that our team made a positive impact on your visit. We hope you had a blast exploring the beautiful surroundings and catching those magical sunsets from our rooftop! We look forward to welcoming you back for another excellent experience with us. Kind regards,Carla Freire, Guest Experience Team

Hi Steve,Thank you so much for sharing this review.We're thrilled to hear that you found our accommodation perfect and our staff friendly. It's always great to know that our guests had an overall nice experience. We appreciate your fantastic ratings on room cleanliness, hotel condition, service, and room amenities. Our team works hard to make sure our guests have a memorable stay, and your feedback is a testament to their efforts. Come back again, anytime. Take care,Carla Freire, Guest Experience Team

Dear Emilia,Thank you for taking the time to share your review.I am delighted to know that you had a comfortable stay and that we could help start your day off the right way with a tasty breakfast. Your comment regarding parking has been noted; we are always grateful for feedback from our guests as this assists us in highlighting areas for improvements in our services.We hope to welcome you back. Best wishes,Carla Freire, Guest Experience Team

Dear Elin,Thank you very much for this kind review of your stay.It is wonderful to hear that you enjoyed your stay with us. Your kind words about our team members are truly appreciated and inspire us to continue upholding our high standards of service.It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We all look forward to welcoming you back in the future.Kind regards,Carla Freire, Guest Experience Team

Dear Danielle, It’s kind of you to share this feedback with us.We're thrilled to hear that our staff made a great impression on you and that our housekeeping team kept your room fresh and clean. It's awesome that you enjoyed our pool area and found our food and drink prices to be reasonable.It would be great to welcome you back soon!Take care Carla Freire, Guest Experience Team

Dear Johnathan,Thank you for taking the time to give your opinion about your stay.We're stoked to hear that you found our rooms comfy and clean, and that you enjoyed our pool areas. It's great to know that you felt our hotel offered good value for the cost. We hope we will have the opportunity to see you again in the future. Best regards,Carla Freire, Guest Experience Team

Hi David,Thanks for letting us know your opinion about your stay.We're stoked to hear that you enjoyed our beachfront location, tasty breakfast, and cool decor. We always aim to create a vibrant atmosphere for our guests! However, we're bummed to hear about the issues you experienced. We do charge for sunbeds and parking to maintain their quality and availability, but we understand your concerns. As for the fridge and air conditioning, we appreciate your feedback and will look into these matters to ensure a more comfortable stay for our future guests. We apologize for any inconvenience caused during your stay, and we'll make sure to address the housekeeping issues you mentioned as well. We hope that we have the pleasure of welcoming you back. With very best wishes,Carla Freire, Guest Experience Team

Dear Steve,Thank you for reviewing your recent stay.We're thrilled to hear that you enjoyed our fantastic breakfast and appreciated our prime location in San Antonio Bay. It's great to know that our lovely team and rooftop pool added to your stay as well! However, we're sorry to hear about the issue with your bed. Once we were aware, we would have been informed Housekeeping team in order to make it a double one. We'll definitely look into this and make sure it doesn't happen again. As for the lifts, we appreciate your feedback and will take it into consideration for improvements. Your comfort and satisfaction are our top priorities!We look forward to welcoming you back in the future.Best wishes,Carla Freire, Guest Experience Team

Hello Gina! Your positive review is the pep in our step today. We appreciate it!We're stoked to hear that you enjoyed your sea view room and found it clean and spacious. Our Rooftop Nine bar is indeed a fantastic spot to unwind, away from the pool area. We appreciate your feedback about our hotel being more suited for families. We do our best to cater to a variety of guests, including friends and singles, by offering a lively music schedule and resident DJs. However, we understand that everyone's preferences may vary.We would love to see you again.Take care,Carla Freire, Guest Experience Team