Chalet't – Isla Contoy

”The resort was nice. The food and pool service were poor for this high standard resort.”

”Perfect place to stay and enjoy every aspect of the stay”

”My wife and I had an amazing stay at Beloved Playa Mujeres! From the moment we arrived until the day we left, the service was absolutely outstanding. Every staff member we encountered was friendly, attentive, and genuinely made us feel welcome. We stayed in a beautiful swim-out suite, which was the perfect place to relax. The food exceeded our expectations with plenty of delicious options at every meal. A special thank you to Alex for taking such great care of us with beach service. He was...

”Beautiful property. Did not feel crowded ever. Fun staff everywhere. Meals were great, not excellent. Bars were good not great, warm beer occasionally. No drink menu to choose fun drinks from. Did not care for push to take meeting like a timeshare Overall review - just below excellent.”

”I had 2 ocean view suites.. both had so many ants... for the whole week.. the shower water was sometimes cold...also room service would not check and refull the fridges and all.. they would ask us to check. ..the restaurant food was ok not the best.. many servers had a bad attitude...and i did experience some discrimination..which was very surprising to me..I was disappointed. However, the excellence resort that I lived in twice before was very very nice. I would not compare these 2 resorts in...

”I enjoyed the all inclusive activities. The food was delicious. I didn't have any issues. Everyone was very friendly and polite.”

”Pros: Great food! CONS: We had dust and crumbs when we checked in. The staff was slow to responding for room requests like getting the crumbs cleaned, getting towels, slippers and replenishment of the mini bar. We had issues with the door lock and a water leak, which took away time from our vacation as the staff needed access to the room. The staff was also slow to respond to the issues and it took multiple attempts to get someone to check and resolve the issues. It took contacting the...