Sisäuima-allas, kauden mukainen ulkouima-allas, maksullisia cabañoita

Arvostelut: Crowne Plaza Istanbul Florya, an IHG Hotel

5 out of 5
Crowne Plaza Istanbul Florya, an IHG Hotel
Yesilkoy Halkali Caddesi No: 95, Senlikkoy Mahellesi Florya, Istanbul

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 583 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 230 kautta 1002 arvostelua" "
Arvosana 6 - OK. 90 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 45 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 54 kautta 1002 arvostelua" "

9,0/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jori, Lahti, Finland

Nice location, except the landing planes...
Crowne Palaza is a good and clean hotel nearby airport, so if the planes are not disturbing you, this could be a good choise for you!
Yöpyi 1 yön elokuussa 2018
Guest Relations Manager - Begum Girgin vastasi 6.9.2018
Dear Jori, Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future. King Regards,

10/10 Loistava

Lauri

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huippuhieno hotelli meren rannalla, suosittelen!
Uudenkarhea huippuhotelli Istanbulissa merenrannalla. Valitsemani "Superior Studio with seaview" oli aivan täydellinen valinta, maisemat merellle upeat ja auringonlasku omalta (pieneltä) terassilta oli jo kokemus sinällään. Huone oli siisti ja jos jostain pitäisi moitetta antaa, niin ikkunassa ja lasipöydässä oli vähän jotain kosketusjälkiä ja kuivuneita vesipisaroita - muutoin kymmenen pisteen suoritus. Kylpyhuoneessa oli valmiina hyvälaatuiset shampoot+pesuaineet, säästää senkin turhan painon pois käsimatkatavaroista nykysäännöillä. Hiuslakkaa saatiin pyytämällä receptionilta, muutenkin congierce-palveluista pitää antaa kiitokset ja plus-pisteet. Palvelu erittäin ystävällistä, kuten voi jo luvalla odottaakin tämän tason hotellissa... Hotellin oma ilmainen shuttle lentokentän (IST) ja hotellin välillä pyörii aamuvarhaisesta iltamyöhään ja on todella mukava+tilava. (Paikalliset taksit yrittävät ryöstää tuolta minimaaliselta matkalta vähintään 20€ ja esim UberXL tila-auto ~6€ jos et shuttleen jostain syystä halua mennä.) Hotellin oma ravintola loisti illallisella, jättiravut veivät kielen mennessään ja suklaa-jälkiruoka oli aivan upea. Viinisuositukset osuivat erinomaisesti, henkilökunta oli selvästi perehdytetty asiaan. Paljon matkustavana ja tietokonetta työni vuoksi tarvitsevana pidin bonuspisteiden arvoisena mukavaa työtuolia ja ethernet-pistoketta pöydän luona. Yöpöydällä oli latausjohdot valmiina noin kutakuinkin kaikelle mahdolliselle. Lämmin suositus tälle. <3
Yöpyi 1 yön maaliskuussa 2018
Guest Relations Manager - Begum Girgin vastasi 22.3.2018
Dear Lauri, Thank you for choosing to stay at Crowne Plaza İstanbul Florya . We are indeed delighted to learn that you have enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We look forward to welcome you back at Crowne Plaza İstanbul Florya in the not too distant future as our entire team will once again be dedicated towards your comfort and well-being. Kind Regards, Guest Relations Manager - Begum Girgin

8/10 Hyvä

RAZAN, RIYADH

Yöpyi 9 yötä huhtikuussa 2024
Guest Experience Director - Begum Girgin vastasi 29.4.2024
Değerli Misafirimiz Ramazan Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,

10/10 Loistava

ABDULHAKK

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä huhtikuussa 2024
Guest Experience Director - Begum Girgin vastasi 26.4.2024
Dear Abdulhakk,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards

10/10 Loistava

Sonia

Yöpyi 7 yötä huhtikuussa 2024
Guest Experience Director - Begum Girgin vastasi 9.5.2024
Dear Sonia,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

10/10 Loistava

Urszula

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä huhtikuussa 2024
Guest Experience Director - Begum Girgin vastasi 15.4.2024
Dear Urszula,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,

8/10 Hyvä

Jumana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the location the view from my room
Yöpyi 1 yön helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 22.3.2024
Dear Jumana,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our ideal location next to the worlds biggest thematic aquarium İstanbul Akvaryum and the shopping mall Aqua Florya offering easy access to the restaurants and recreational areas around. Special thanks for mentioning our comfortable, spacious rooms with unique sea view.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

10/10 Loistava

Feras

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly great view
Yöpyi 3 yötä maaliskuussa 2024
Guest Experience Director - Begum Girgin vastasi 5.3.2024
Dear Feras,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our unique sea view and friendly staff.It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

10/10 Loistava

Christophe

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Très professionnel
Yöpyi 2 yötä helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 3.3.2024
Dear Christophe,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begum GirginGuest Experience Director

10/10 Loistava

Kenia

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
I loved everything about this hotel. I highly recommend
Yöpyi 10 yötä helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 29.2.2024
Dear Kenia,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

4/10 Huono

Ömer

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 27.2.2024
Değerli Misafirimiz Ömer Bey,Crowne Plaza İstanbul Florya'yı tercih ettiğiniz çok teşekkür ederiz. Mükemmeli yakalamak adına sizden gelen yorumlar, bizler için her zaman çok kıymetli,siz değerli misafirlerimizin görüşleriyle çok daha iyi olacağımızdan hiç şüphemiz yok. Beklentilerinizi karşılayamamış olmak ve sizlere personel ve hizmetler açısından olması gerektiği gibi mükemmel bir Crowne Plaza deneyimi yaşatamamış olduğumuzu duymak bizi son derece üzdü.Yorumunuz yöneticilerimizle paylaşıldı,titizlikle gerekli aksiyonların alınacağından emin olabilirsiniz. Her zaman daha iyisini hedeflediğimiz misafir memnuniyeti odaklı hizmet anlayışımızla Crowne Plaza İstanbul Florya'da sizleri tekrar ağırlamak isteriz. Saygılarımızla,Begüm GirginGuest Experience Director

8/10 Hyvä

Emircan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Veysi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Hidayet

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Franco

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 26.2.2024
Dear Franco,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you backKind Regards,Begüm GirginGuest Experience Director

8/10 Hyvä

Firas

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Every thing was perfect , but they have a routine that they send the staff to do something called control , they open the door on you without asking , what she say ,,, she said she want to check how many persons in the room , i got mad from her and i mad a complain on the reception .... thats really unacceptable
Yöpyi 1 yön helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 26.2.2024
Dear Firas,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. Concerning your remark, we have already shared your comment with the related department and taken the necessary notes. Once more thank you for being our guest and helping to us for our improvement. Looking forward to welcoming you back soon to your "home" in Istanbul I remain. Sincerely yours, Begüm GirginGuest Experience Director

10/10 Loistava

Ramazan

Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Abdullah

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 17.2.2024
Dear Abdullah,Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visitWe are indeed delighted to learn that you have enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are always looking forward to welcome you again at Crowne Plaza İstanbul Florya. Kind Regards,Begüm GirginGuest Experience Director

10/10 Loistava

Abed

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 16.2.2024
Dear Abed,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

10/10 Loistava

Serhat

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yorumum
Harika lokasyon — iyi restoranlara, alışveriş merkezine, akvaryuma çok yakın. Harika manzara — denize sıfır. Kolay ulaşım — yeterince taksi bulmak mümkün; üstelik Marmaray’a çok yakın. Yeterince park yeri — üç katlı otoparkı ve valesi var. Harika kahvaltı— aradığınız her şey mevcut. Yardımcı personel — yardım etmekten memnuniyet duyuyorlar. Mutlu müşteriler — iyi hizmetin kaçınılmaz sonucu…
Yöpyi 3 yötä helmikuussa 2024

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 1 yön helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 10.2.2024
Dear Valued Guest,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

8/10 Hyvä

Alexandre

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Just do not touch the mini-bar, it is crazy. One can of Coke is $10, a 200 gram bottle of crappy wine $20. But you will know it after seeing the final bill
Yöpyi 4 yötä tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 8.2.2024
Dear Alexandre,Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - FLORYA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Concerning your remark, we have already shared your comment with the related department and taken the necessary notes.We hope that you will give us the opportunity to serve you again in the future.Kind Regards,Begüm GirginGuest Experience Director

10/10 Loistava

Hüseyin Can

Yöpyi 2 yötä helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 6.2.2024
Değerli Misafirimiz Hüseyin Can, Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 Loistava

Agadovran

Yöpyi 1 yön helmikuussa 2024
Guest Experience Director - Begum Girgin vastasi 6.2.2024
Dear Agodavran,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

10/10 Loistava

Akif

Yöpyi 2 yötä tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 1.2.2024
Değerli Misafirimiz Akif Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 Loistava

Nga Yin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really peaceful, nice views…. High recommend Staff nice
Yöpyi 4 yötä tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 30.1.2024
Dear Nga Yin,Warm greetings from İstanbul and I would like to take this opportunity to thank you for choosing Crowne Plaza İstanbul Florya during your recent visit to our great city. Comments of our esteemed guests are examined in detail since their happiness and comfort are our priorities. Our management ensures that each service given is being in accordance with our procedures and guidelines. Management team strictly controls each step applied by the staff members and regular trainings are given. We are happy to learn that you liked our unique view and helpful team member. Once again thank you for being our guest and we are looking forward to having a pleasure of welcoming you to our hotel again soon. SincerelyBegüm GirginGuest Experience Director

10/10 Loistava

Sara, Carlstadt

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Gorkmen at the reception desk was extra helpful. He made the check out process smooth and easy. Explained everything in full and was very pleasant
Yöpyi 3 yötä tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 27.1.2024
Dear Sara,Warm greetings from Crowne Plaza İstanbul Florya. Thank you for choosing to stay in our hotel as well as sharing your precious review with us. Guest satisfaction is our major priority and we ensure that we strictly respect our standards aiming a great stay. Please let me kindly share with you that team members of our hotel try to supply the best service and show their sincere hospitality. Once again, thank you for being our guest and looking forward to welcoming you to our hotel when your travel plans bring you back to İstanbul. Sincerely yours,Begüm GirginGuest Experience Director

8/10 Hyvä

Jonathan

Yöpyi 1 yön tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 11.2.2024
Dear Jonathan,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

10/10 Loistava

Tuncay

Yöpyi 1 yön tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 22.1.2024
Değerli Misafirimiz Tuncay Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

8/10 Hyvä

Okan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Uns hat die Unterkunft sehr gefallen, einziger Nachteil: Wir haben die Mini Bar während des Aufenthaltes nicht benutzt, beim auschecken, waren zwei offene Redbull Rechnungen vorhanden, wobei es sich herausgestellt hatte (aufgrund ähnlicher Fälle) dass der Putzmann der täglich die Zimmer putzt, sich an der Mini Bar bedient hatte. Gäste sollten unbedingt darauf achten, falls Getränke oder Essen aus der Mini Bar fehlen, dieser der Rezeption mitzuteilen, um Unannehmlichkeiten zu vermeiden. Alles andere war Top!
Yöpyi 9 yötä tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 18.1.2024
Dear Murat,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us.We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul.Yours Sincerely,Begüm GirginGuest Relations Manager

10/10 Loistava

Murat

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 18.1.2024
Değerli Misafirimiz Murat Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü

10/10 Loistava

Edward

Yöpyi 2 yötä tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 16.1.2024
Dear Edward,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely, Begüm GirginGuest Experience Director

10/10 Loistava

Baris

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Guest Experience Director - Begum Girgin vastasi 13.1.2024
Değerli Misafirimiz Barış,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm GirginGuest Experience Director

10/10 Loistava

Safiye

Yöpyi 1 yön joulukuussa 2023
Begüm Girgin - Misafir İlişkileri Müdürü vastasi 10.1.2024
Değerli Misafirimiz Safiye Hanım,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Crowne Plaza İstanbul Florya

10/10 Loistava

ceyhun

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä joulukuussa 2023
Begüm Girgin - Misafir İlişkileri Müdürü vastasi 10.1.2024
Değerli Misafirimiz Ceyhun Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Crowne Plaza İstanbul Florya

10/10 Loistava

Ramadan, Inver Grove Hights

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, convenient, comfortable and classy.
Yöpyi 5 yötä joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 28.12.2023
Dear Ramadan,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Otopark yönlendirme tabelaları biraz yetersiz kalmış. Bunun dışında herşey premium seviyede.
Yöpyi 1 yön joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 28.12.2023
Değerli Misafirimiz,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 Loistava

Yildiz

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 25.12.2023
Değerli Misafirimiz Yıldız,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü

10/10 Loistava

Fatih

Yöpyi 1 yön joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 21.12.2023
Değerli Misafirimiz Fatih Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginMisafir Deneyimi Direktörü

10/10 Loistava

GIUSEPPE

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Top
Hotel meraviglioso alle porte della citta'. Camere belle e pulitissime. Tutto eccellente.
Yöpyi 3 yötä joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 19.12.2023
Dear Gıuseppe,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,Begüm GirginGuest Experience Director

10/10 Loistava

Cenk

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Temiz merkezi bir yer Çalışanlar çok kibar saygılı
Yöpyi 1 yön joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 16.12.2023
Değerli Misafirimiz Cenk,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm GirginMisafir Deneyimi Direktörü

10/10 Loistava

Adrienne

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wonderful experience
There was some issues with the room, but the manager went out of her way to make sure everything was rectified. She personally checked on me every day to make sure that I was satisfied. It was a great experience.
Yöpyi 2 yötä joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 15.12.2023
Dear Adrienne,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

8/10 Hyvä

Hanane

Liikematkailija
Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 15.12.2023
Dear Hanane,Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your review with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yoursBegüm GirginGuest Experience Director

10/10 Loistava

yahya

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 15.12.2023
Değerli Misafirimiz Yahya,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Güzel bir konaklama
Yöpyi 2 yötä joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 10.12.2023
Değerli Misafirimiz,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginMisafir Deneyimi Direktörü

10/10 Loistava

Amirreza

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 10.12.2023
Dear Amirreza,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegum GirginGuest Experience Director

10/10 Loistava

Vincent

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 10.12.2023
Dear Vincent,Thank you for sharing this glowing review!We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.We'd love to share another positive, fun experience with you in the future. Have a fantastic day!Best regards,Begum GirginGuest Experience Director

10/10 Loistava

rümeysa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 9.12.2023
Değerli Misafirimiz Rümeysa Hanım,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm GirginMisafir Deneyimi Direktörü

6/10 OK

Sven, Rancho Palos Verdes

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
My husband and I stayed here for 2 nights. We have stayed at many hotels in the area and this hotel is our least favorite. Our bathroom was dirty. There was mold in and around the top of our tub and the drain in the shower was dirty. We left at 8am and requested our room to be cleaned. We returned at 4pm and they only had just started cleaning our room. The only bonus of this hotel is that you are close to a very nice mall with plenty of shopping and restaurants. Unfortunately we were there for business and didn’t get to enjoy the mall but it was convenient when trying to eat after working all day.
Yöpyi 2 yötä joulukuussa 2023
Guest Experience Director - Begum Girgin vastasi 8.12.2023
Dear Sven,Thank you very much for taking the time to write about your experience at Crowne Plaza Istanbul Florya. We are happy to know that you were satisfied with our ideal location. I regret to read your comments regarding the cleaning services and wish I had known about these issues during your stay with us so that I could address them immediately. We apologize for not having met your expectations and hope you can give us another chance to turn your negative experience into a positive one. Sincerely,Begüm GirginGuest Experience Director

8/10 Hyvä

Kamin

Hyvää: Siisteys
Breakfast does need improvement, the coffee especially
Yöpyi 5 yötä marraskuussa 2023
Guest Experience Director - Begum Girgin vastasi 28.11.2023
Dear Kamin,Thank you for choosing Crowne Plaza Istanbul Florya. We regret that you were not satisfied with the breakfast and coffee that you received at the hotel. We strive to provide all our guests with wonderful vacation memories and we are disappointed that we didn’t meet your expectations. I have taken your comments to related department to ensure that in the future we do a better job.Thank you again for your feedback.Kind regards,Begüm GirginGuest Experience Director