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Arvostelut: Mamilla Hotel

5 out of 5
Mamilla Hotel
11 King Solomon St., Jerusalem

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 432 kautta 685 arvostelua" "
Arvosana 8 - Hyvä. 160 kautta 685 arvostelua" "
Arvosana 6 - OK. 55 kautta 685 arvostelua" "
Arvosana 4 - Huono. 29 kautta 685 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 685 arvostelua" "

9,4/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erittäin tyylikäs ja laadukas hotelli aivan vanhankaupungin lähellä, etenkin palvelu oli loistavaa!
Yöpyi 3 yötä helmikuussa 2019
George L vastasi 26.2.2019
Dear guest, Thank you for taking the time to share with us your feedback. We are very pleased to know that we provided you with great service during your stay. We look forward to welcoming you back in the future.

10/10 Loistava

Cary, West Hartford

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel service was top-notch Room was very good, an upgrade, although it could have used a desk, and Old city view wasn't great. Staff was beyond accommodating. Breakfast buffet was really good.
Yöpyi 9 yötä maaliskuussa 2024
Mamilla Hotel Management vastasi 7.4.2024
Dear Cary,Thank you for your high feedback. and kind words.We will share your amazing words with our staff.We hope to see again in the Mamilla Hotel in the near future.Regards from Jerusalem,

8/10 Hyvä

Yvette, Brampton

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice place ashame not all areas are wheelchair accessible
Yöpyi 5 yötä maaliskuussa 2024
Mamilla Hotel Management vastasi 7.4.2024
Dear Yvette,Thank you for your high rating.We would appreciate if you could contact us via the home website so we could hear more about your stay.Regards from Jerusalem,

10/10 Loistava

Eduardo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 13 yötä tammikuussa 2024
Mamilla Hotel Management vastasi 31.1.2024
Dear Eduardo,Thank you for your 10\0 rating.We hope to see you again at the Mamilla Hotel soon.Regards from Jerusalem,

10/10 Loistava

Justin

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The best hotel ever!
Yöpyi 2 yötä syyskuussa 2023
Mamilla Hotel Management vastasi 22.10.2023
Dear Justin,Thank you for your perfect rating.We hope to have the opportunity of hosting you again in the near future.regards from Jerusalem

10/10 Loistava

Eric

Yöpyi 2 yötä lokakuussa 2023
Mamilla Hotel Management vastasi 9.10.2023
Dear Eric,Thank you for your perfect rating.We hope to have the opportunity of hosting you at the Mamilla Hotel soon.Regards from Jerusalem,

10/10 Loistava

Stellinha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel, fancy, perfect location, clean and very good staff. The only objection is the small size of our room. Next time I’d ask for an upgrade to have more space.
Yöpyi 5 yötä syyskuussa 2023
Mamilla Hotel Management vastasi 5.10.2023
Dear Stellinha,Thank you for your perfect rating.Thank you for all of you kind words.It will be our absolute pleasure to host you at the Mamilla Hotel back soon.Regards from Jerusalem,

4/10 Huono

oded

Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not coming back
The hotel is way over priced Rooms are small and swimming pool is tiny
Yöpyi 1 yön syyskuussa 2023
Mamilla Hotel Management vastasi 29.9.2023
Dear Oded,Please accept our apologize for not exceeding your expectations at this stay.We hope to have the opportunity to see again at the Mamilla Hotel and hopefully win your full satisfaction.Regards from Jerusalem,

10/10 Loistava

Stan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023
Mamilla Hotel Management vastasi 20.9.2023
Dear Stan,Thank you for your perfect rating.We hope to see again soon.Regards from Jerusalem,

4/10 Huono

Juan Francisco

Matkusti perheen kanssa
Hotel location is amazing but rooms feel a bit shed. We were offered an upgrade (not free) and were told that we will get rooms with views of the old city. We paid 700usd extra each for the upgrade got bigger rooms with NO view of the old city. We tried to order some rooms service around 11pm we were asked to wait and when we called again they said it was too late for ordering.
Yöpyi 2 yötä syyskuussa 2023
Mamilla Hotel Management vastasi 21.9.2023
Dear Valued Guest, Thank you for your feedback and for your compliments.We apologize for not exceeding your expectation is regards to view from your room.Thank you,

10/10 Loistava

Andrija

Yöpyi 7 yötä elokuussa 2023
Mamilla Hotel Management vastasi 29.9.2023
Dear Andrija,Thank you for your prefect rating!We hope to see again at the Mamilla Hotel soon.Regards from Jerusalem

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2023
Mamilla Hotel Management vastasi 3.9.2023
Dear Daniel,Thank you for your perfect rating.Regards from Jerusalem,

10/10 Loistava

Rosana

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Vale a estadia
Excelente hotel, atendimento muito bom. Super limpo.A localização não poderia ser melhor, ao lado do portão de entrada para a cidade velha e com um shopping embaixo.
Yöpyi 6 yötä elokuussa 2023
Mamilla Hotel Management vastasi 28.8.2023
Dear Rosana,Thank you for your perfect rating.We hope to see you again soon.Regards from Jerusalem,

10/10 Loistava

Jacob

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Beautiful hotel. Hotel staff excellent.
Yöpyi 6 yötä elokuussa 2023
Mamilla Hotel Management vastasi 28.8.2023
Dear Jacob,Thank you for your 5 star rating.It will be our pleasure to host you at the Mamilla Hotel again soon.Best regards from Jerusalem,

10/10 Loistava

Adam

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel in a great location!
Yöpyi 1 yön elokuussa 2023
Mamilla Hotel Management vastasi 27.8.2023
Dear Adam,Thank you for your perfect rating and kind words.We hope to see again at the Mamilla Hotel in the near future.Regards from Jerusalem

10/10 Loistava

Bernard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä elokuussa 2023
Mamilla Hotel Management vastasi 12.9.2023
Dear Bernard,Thank you for your perfect rating.We hope to see you at the Mamilla Hotel in the near future.Regards from Jerusalem,

10/10 Loistava

David

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Best location, clean, great breakfast
Yöpyi 4 yötä elokuussa 2023
Mamilla Hotel Management vastasi 24.8.2023
Dear David,Thank you for your perfect rating and great compliments.We hope to have the opportunity of hosting you at the Mamilla hotel in the near future.Thank you,

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä elokuussa 2023
Mamilla Hotel Management vastasi 12.9.2023
Dear David,Thank you for your 5\5 rating.We hope to see you at the Mamilla Hotel in the near future as our guest again.Regards from Jerusalem,

10/10 Loistava

Arnaud

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Magnifique hôtel aux portes de la vieille ville
L’hotel est idéalement situé aux porte de la vieille ville, nous avons pu tout faire à pied. Beaucoup de charme et de raffinement. Le petit déjeuner est excellent. La chambre est très bonne, bien décorée et bien equipée. Le personnel est sympathique et le stationnement pas cher et très pratique. Nous sommes ravis de notre séjour de 3 nuits dans cet hôtel
Yöpyi 3 yötä heinäkuussa 2023
Mamilla Hotel Management vastasi 5.8.2023
Dear Arnaud,Thank you for your perfect rating and nice words.We will share your amazing review with our staff.We hope to see you again soon.Best regards from Jerusalem,

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A perfect place to stay in Jerusalem
The hotel facilities and room was exceptional and the staff's efforts to help us in any way made our stay that much more enjoyable. We will definitely be coming back to the Mamilla Hotel.
Yöpyi 4 yötä heinäkuussa 2023
Mamilla Hotel Management vastasi 1.8.2023
Dear Paul,Thank you for you perfect rating and feedback.It will be our pleasure of hosting you in the future to come.Best regards from Jerusalem

10/10 Loistava

Diego

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing hotel
Yöpyi 6 yötä heinäkuussa 2023
Mamilla Hotel Management vastasi 8.11.2023
Dear Diego,Thank you for your perfect rating!We hope to have the pleasure of hosting you in the near future.Best regards from Jerusalem,

6/10 OK

Sheri

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
While the hotel is conveniently located and has stylish lobby and common areas, they really didn’t think through the comfort of the room. The bathroom has the glass that frosts over when you press a button however the cracks still expose the person in bathroom. There’s hardly any space to keep your toiletries and bedside tables are very small with electrical connections in back of table near floor. Finally, bed was very firm and not comfortable and we asked on second night for a puffy comforter to put down on bed but they didn’t give us a full comforter as a blanket. There’s also no electrical plugs in the bathroom itself. Who designed this place? You’d be much better staying at the David Citadel across the street that has a nice outdoor pool. No outdoor pool at Mamilla. The front desk also did not care we are Expedia Silver and offered no upgrade or complimentary drink. Hands down all the way guys!
Yöpyi 2 yötä heinäkuussa 2023
Mamilla Hotel Management vastasi 18.7.2023
Dear Sheri,Thank you for taking of your time to share your feedback with us.Guest feedback is always vital for us, both in accepting praise, and in addressing concerns.One way or the other, reviews always help us improve, and we thank you for your candor.Please know, Dear Guest, that all your comments were shared with our Senior Management, and the relevant personnel from the respective departments, who will be sure be more vigilant with regards to our more fully maintaining and better reflecting our customarily known and commended uncompromisingly high standards.Your Candor is much appreciated.Sincerely,The Mamilla Hotel Management.

6/10 OK

Marek

Yöpyi 3 yötä heinäkuussa 2023
Mamilla Hotel Management vastasi 1.8.2023
Dear Marek,Thank you for your feedback.Best regards from Jerusalem,

10/10 Loistava

Sue-Ellen

Matkusti perheen kanssa
Concierge was so helpful and responsive!
Yöpyi 2 yötä heinäkuussa 2023
Mamilla Hotel Management vastasi 4.7.2023
Dear Sue-Ellen,Thank you for your prefect rating and for your amazing comment regarding our staff.

10/10 Loistava

Liron

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
Mamilla Hotel Management vastasi 4.7.2023
Dear Liron,Thank you for you perfect rating!

2/10 Hirveä

Arnoldo Cantu

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Do not book here, you will regret it. Stole over $2k from my account.
Mamilla Hotel Management vastasi 18.7.2023
Dear Arnoldo,After checking our records, we have learned you have not stayed at our Hotel.To all inquires regarding cancellation policy, please contact the third party you have booked with.

8/10 Hyvä

Sheila

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect location. Lovely property.Very good breakfast. Very helpful front desk. Room was a little worn. Needed a good cleaning. Bathroom was tiny.
Yöpyi 5 yötä kesäkuussa 2023
Mamilla Hotel Management vastasi 16.6.2023
Dear Sheila,Thank you for your high rating and great feedback.We hope to have the opportunity of hosting you at the Mamilla Hotel in the near future.Best regards from Jerusalem

10/10 Loistava

Susan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2023
Mamilla Hotel Management vastasi 7.6.2023
Dear Susan,Thank you for staying with us and thank you for your perfect rating!It will be our pleasure of hosting you again soon.Best regards from Jerusalem,

8/10 Hyvä

Thomas

Yöpyi 2 yötä toukokuussa 2023
Mamilla Hotel Management vastasi 7.6.2023
Dear Thomas,Thank you for staying with us and thank you for your high rating.we hope to have the opportunity of hosting your again.Best regards from Jerusalem,

10/10 Loistava

Gary

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The Mamilla is an outstanding hotel in an excellent location. It is within walking distance to the Jaffa Gate and the high end shopping Mamilla Mall. It has a nice rooftop restaurant and attentive staff. We would definitely stay there again when returning to Jerusalem.
Yöpyi 5 yötä toukokuussa 2023
Mamilla Hotel Management vastasi 21.5.2023
Dear Gary,Thank you for your kind words and perfect rating.We would be happy to host you at the Mamilla Hotel back soon.Best regards from Jerusalem,

8/10 Hyvä

Silvina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
muy lindo el hotel el dasayuno y la habitacion pero la verdad que por el precio ,me esperaba mas ,
Yöpyi 2 yötä toukokuussa 2023
Mamilla Hotel Management vastasi 21.5.2023
Dear Silvina,Thank you for choosing to stay at the Mamilla Hotel in your Jerusalem stay.Thank you for your high rating.We hope to have the opportunity of hosting you again soon.Best regards from Jerusalem,

8/10 Hyvä

Suzanne

Yöpyi 1 yön toukokuussa 2023
Mamilla Hotel Management vastasi 16.6.2023
Dear Sheila,Thank you for your high rating.We hope to have the opportunity of hosting you at the Mamilla Hotel in the near future.Best regards from Jerusalem

10/10 Loistava

Joseph

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel in good location. A large and varied mall that one can walk to Jaffa gate and old city make sure you go at night at least once,a must,very safe.We stayed at Mamilla 5 days,with beauty breakfast. Had dinner rr on roof.make reservation,with hotel,food ,view excellent. Lots traffic noise on main street,. I would go again,bring lots of schikels and credit card. Shalom🌄
Yöpyi 5 yötä toukokuussa 2023
Mamilla Hotel Management vastasi 21.5.2023
Dear Joseph,Thank you for choosing to stay at the Mamilla Hotel in your Jerusalem stay.We are glad to read your excellent feedback. We hope to have the opportunity of hosting you again soon.Best regards from Jerusalem,

10/10 Loistava

madlena

Yöpyi 1 yön huhtikuussa 2023
Mamilla Hotel Management vastasi 7.6.2023
Dear Madlena,Thank you for staying with us and thank you for your 5 star rating.we hope to have the honor of hosting your again.Best regards from Jerusalem,

4/10 Huono

Lili

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä huhtikuussa 2023

10/10 Loistava

Mark

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have stayed at the Mamilla many times. The service was better than ever, the staff particularly attentive and friendly, the daily room cleaning was nothing short of amazing, and the food was plentiful and delicious. My only quibble is there just never seems to be that potential room upgrade I usually do get as a VIP member with most other Expedia properties.
Yöpyi 5 yötä huhtikuussa 2023
Mamilla Hotel Management vastasi 11.4.2023
Dear Mark,Thank you for your amazing comment and perfect rating.All of your kind words will be forwarded to our staff.Om your next stay, we would do our most to provide you with an upgrade.Best regards from Jerusalem

8/10 Hyvä

Danny

Yöpyi 5 yötä maaliskuussa 2023
Mamilla Hotel Management vastasi 16.4.2023
Dear Danny,Thank you for staying at the Mamilla Hotel and for your high rating.All the best from Jerusalem,

10/10 Loistava

Liane

Yöpyi 3 yötä helmikuussa 2023
Mamilla Hotel Management vastasi 28.3.2023
Dear Liane,Thank you for staying at the Mamilla Hotel and thank you for your 5 star rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the near future.Regards from Jerusalem

6/10 OK

Nuno

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
Not as good as I would like to be
Yöpyi 4 yötä helmikuussa 2023
Mamilla Hotel Management vastasi 2.3.2023
Dear Guest,Thank you for taking the time to share your feedback.Please feel free to contact us via the home website.Best regards from Jerusalem

6/10 OK

Dana

Matkusti kumppanin kanssa
Hyvää: Siisteys
Great location. If you spring for the Mamilla Suite, you’ll be very comfortable. Front desk and concierge staff is just ok. Breakfast was disappointing, both the food and service. The pool was disappointing too.
Yöpyi 5 yötä helmikuussa 2023
Mamilla Hotel Management vastasi 27.2.2023
Dear Dana,Thank you for your rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the future - and for your next stay, to exceed all of your expectations.

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2023
Mamilla Hotel Management vastasi 27.2.2023
Dear Mark,Thank you for your perfect rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the future.

8/10 Hyvä

Renee

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Location was terrific. Very close to important sites. Able to walk everywhere.
Yöpyi 2 yötä helmikuussa 2023
Mamilla Hotel Management vastasi 27.2.2023
Dear Renee,Thank you for your high rating.We hope to have the pleasure of hosting you at the Mamilla Hotel in the future.

10/10 Loistava

Annette

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It is a wonderful hotel and we would definitely return. The VIP upgrade was offered but not free of charge. The incremental cost was more than I had already paid for our room. That was really disappointing but otherwise we were very happy there
Yöpyi 3 yötä helmikuussa 2023
Mamilla Hotel Management vastasi 27.2.2023
Dear Annette,Thank you for your 5 star feedback.We have various room types & categories all with different rates - upgrades with additional charge of room categories are offered upon check in.We hope to have the opportunity of hosting you again at the Mamilla Hotel.Best regards from Jerusalem,

6/10 OK

David

Yöpyi 1 yön helmikuussa 2023
Mamilla Hotel Management vastasi 8.11.2023
Dear David,Thank you for your rating.We hope to have the pleasure of hosting you again, and to exceed all of your expectations. Best regards from Jerusalem,

6/10 OK

EDUARDO

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2023
Mamilla Hotel Management vastasi 16.2.2023
Dear Eduardo,Thank you for your rating.We hope to have the opportunity to host you at the Mamilla Hotel in the future and for the next stay, to exceed all of your expectations.Regards from Jerusalem

10/10 Loistava

Coralie

Yöpyi 1 yön helmikuussa 2023
Mamilla Hotel Management vastasi 16.2.2023
Dear Coralie,Thank you for your perfect rating.We hope to have the opportunity to host you at the Mamilla Hotel in the near future,

8/10 Hyvä

Felipe

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2023
Mamilla Hotel Management vastasi 10.2.2023
Dear Felipe,Thank you for your high rating.we hope to have the opportunity of hosting you at the Mamilla Hotel in the near future.Best regards from Jerusalem,

10/10 Loistava

nigel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really impressed overall. Rachel V at reception so professional and helpful. Moved me to a room with a desk so I could work. Amazing breakfast, will definitely stay again.
Mamilla Hotel Management vastasi 8.2.2023
Dear Nigel,Thank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. Your kind words about Rachel, our guest relation manager are very much appreciated We hope to have the opportunity to host you again soon.

10/10 Loistava

cibele

Yöpyi 4 yötä tammikuussa 2023
Mamilla Hotel Management vastasi 8.2.2023
CibeleThank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. We are always happy to read excellent feedback, We hope to have the opportunity to host you again soon.

6/10 OK

David

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Stephane a l acceuil tres bon et gentil, il assure! Bravo a lui! Nous reviendrons grace a son accueil!
Yöpyi 3 yötä tammikuussa 2023
Mamilla Hotel Management vastasi 8.2.2023
Dear David,Thank you for your recent stay at the Mamilla Hotel, and for taking the time to complete and share your feedback with us. We hope to have the opportunity to host you again soon.