Aulan oleskelutila

Arvostelut: Garden Court Eastgate

3 out of 5
Garden Court Eastgate
Ernest Oppenheimer Avenue, Bruma, Johannesburg, Gauteng

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 40 kautta 88 arvostelua" "
Arvosana 8 - Hyvä. 29 kautta 88 arvostelua" "
Arvosana 6 - OK. 11 kautta 88 arvostelua" "
Arvosana 4 - Huono. 5 kautta 88 arvostelua" "
Arvosana 2 - Hirveä. 3 kautta 88 arvostelua" "

8,8/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

NIGEL

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Staff were friendly and professional. The hotel needs deep cleaning.
Yöpyi 2 yötä tammikuussa 2024
Noelm vastasi 22.1.2024
Dear Nigel, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 3/5 and comment that "Staff were friendly and professional. The hotel needs deep cleaning." has been duly noted with much appreciation. We regret to read your comment about the deep cleaning as we have various Cleaning Schedules in place which we follow strictly and continuously monitor. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations in regards to the service from our staff and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Hyvä

Lulama

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Home away from home
Yöpyi 12 yötä tammikuussa 2024
Noelm vastasi 17.1.2024
Dear Lulama, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 8/10 and comment "Home away from home" has been duly noted with much delight and appreciation. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

Thabo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed the friendly service
Yöpyi 4 yötä syyskuussa 2023
Noelm vastasi 18.9.2023
Dear Thabo, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 5/5 and comment "Enjoyed the friendly service" has been duly noted with much delight and appreciation. We are very encouraged and happy to hear that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

2/10 Hirveä

Ramesh

Yöpyi 2 yötä elokuussa 2023
Noelm vastasi 27.9.2023
Dear Ramesh, We thank you for taking the time to complete a Review on ebookers, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 1/5 has been duly noted with much disappointment especially that there is no details to accompany the score. We would kindly request your assistance in providing us with some details so that we can understand the low score and investigate any issues that may be raised. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

Johan

Yöpyi 1 yön elokuussa 2023
Noelm vastasi 21.9.2023
Dear John, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 5/5 has been duly noted with much delight and appreciation. We are very encouraged and happy to hear that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
The stay was really good, but although it was non-smoking. We could smell smoke the entire hallway, even in our room
Yöpyi 1 yön heinäkuussa 2023
Noelm vastasi 21.8.2023
Dear Anonymous, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 8/10 has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We regret to hear that potentially other guests in the Non-Smoking wing were smoking in their allocated Non-Smoking room and kindly request that should it happen in future, kindly contact reception and inform them of same so that we can resolve this the best we can. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

Ivan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Had a wonderful one night stay, staff were very friendly. There was just a problem with the generator earlier in the evening, but these days it’s hard to fault businesses for that!
Yöpyi 1 yön heinäkuussa 2023
Noelm vastasi 21.8.2023
Dear Ivan, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 5/5 has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2023
Noelm vastasi 20.7.2023
Dear Anonymous, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score of 8/10 has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Hyvä

Aleck

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Tv channels & Dstv channels must be increased to a variety.
Yöpyi 1 yön heinäkuussa 2023
Noelm vastasi 11.7.2023
Dear Aleck, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Tv channels & Dstv channels must be increased to a variety." has been duly noted with much appreciation. Please note that our DStv subscription bouquet selected for Garden Court Hotels only allows for a prescribed number of channels. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

2/10 Hirveä

KEALEBOGA JULIET

Yöpyi 1 yön kesäkuussa 2023
Noelm vastasi 3.7.2023
Dear KEALEBOGA JULIET, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to do a review on hotels.com however, we note that there were no comments to support the low score of 2 out of 10. We would therefore appreciate some details of your experience with us so that we can understand the scoring. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Loistava

Manishi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Courteous and helpful staff
Yöpyi 6 yötä toukokuussa 2023
Noelm vastasi 17.5.2023
Dear Manishi, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Courteous and helpful staff" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

Johan

Yöpyi 1 yön huhtikuussa 2023
Noelm vastasi 17.5.2023
Dear Johan, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much delight and appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created an exceptional experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

ELOISE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Our Stay!
Wonderful!!!!
Yöpyi 3 yötä maaliskuussa 2023
Noelm vastasi 11.4.2023
Dear Eloise, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Wonderful!!!!" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

Jack

Yöpyi 2 yötä maaliskuussa 2023
Noelm vastasi 11.4.2023
Dear Jack, We thank you for taking the time to complete a Review on Hotels.com following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "Wonderful!!!!" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

Claire

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff friendly, consistent power supply.
Yöpyi 8 yötä helmikuussa 2023
Noelm vastasi 23.2.2023
Dear Claire, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted to read your comment "Staff Friendly, consistent power supply" and that we have successfully met your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Hyvä

Arnold

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 11 yötä elokuussa 2022
Noelm vastasi 13.9.2022
Dear Arnold, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Hyvä

Belmiro

Yöpyi 2 yötä heinäkuussa 2022
Noelm vastasi 20.7.2022
Dear Belmiro, We thank you for taking the time to complete a Review on Hotels.com, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

Denis

Yöpyi 2 yötä kesäkuussa 2022
Noelm vastasi 1.7.2022
Dear Denis, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "it was amazing" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

Nokukhanya

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great servide
It was amazing
Yöpyi 1 yön huhtikuussa 2022
noelm vastasi 4.4.2022
Dear Nokukhanya, We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "it was amazing" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

10/10 Loistava

Patrice Xolani

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesomeness
It was peaceful, tranquil and cosy.
Yöpyi 1 yön maaliskuussa 2022
noelm vastasi 4.4.2022
Dear Alfred We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score and comment that "it was peaceful, tranquil and cosy" has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, General Manager

8/10 Hyvä

Alfred

Yöpyi 1 yön helmikuussa 2022
Tabela vastasi 4.3.2022
Dear Alfred We thank you for taking the time to complete a Review on Expedia, following your recent stay at the Garden Court Eastgate Hotel. Your feedback is always valued and greatly appreciated. Your score has been duly noted with much appreciation. We are very encouraged and delighted that we have successfully met and/or exceeded your expectations and as a result, created a great experience for you. We truly appreciate and value your patronage and look forward to welcoming you back to the Garden Court Eastgate Hotel in the not too distant future. With renewed appreciation and kind regards, Tabela Mtshali Assistant General Manager

6/10 OK

Brian

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2021
Noelm vastasi 27.9.2021
Dear Brian, Thank you for staying with us and for your feedback. It is always much appreciated and most welcomed. Kind regards, Management

8/10 Hyvä

I

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice
Good Wi-Fi, nice breakfast, need a small fridge in the room.
Yöpyi 1 yön huhtikuussa 2021
Patricia vastasi 17.4.2021
Afternoon Thank you very much please come again and stay with us.

10/10 Loistava

Satis

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2020
Noelm vastasi 19.10.2020
Dear Satis, Thank you staying with us and taking the time to give us your feedback. We are delighted that you enjoyed your stay and look forward to welcoming you back in the near future. Kind regards, MAnagement

6/10 OK

Peter

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 2 yötä maaliskuussa 2020
Noelm vastasi 6.4.2020
Dear Peter, thank you for staying with us and for your feedback. It is much appreciated and most welcomed. Kind regards, Managemnet

6/10 OK

MICELI

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2020
Noelm vastasi 9.3.2020
Thank you for staying with us and for your feedback, we appreciate it. Kind regards, Management

8/10 Hyvä

Kiyoshige

Hyvää: Siisteys ja huoneen mukavuus
空港から遠い
Yöpyi 1 yön joulukuussa 2019
Noelm vastasi 3.2.2020
Dear Kiyoshige, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Loistava

Ngqabutho

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome hotel. Amazing breakfast
Yöpyi 1 yön tammikuussa 2020
Noelm vastasi 5.2.2020
Dear Ngqabutho, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Hyvä

Rita

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice and relaxing,,friendly services,,we really enjoyed our stay
Yöpyi 3 yötä joulukuussa 2019
NoelM vastasi 14.1.2020
Dear Rita, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you found the hotel to be 'Nice and relaxing,,friendly services, and that you really enjoyed your stay'. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Loistava

JOBERSON G

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bom custo x benefício
Hotel com ótima estrutura, quartos espaçosos, chuveiro bom, cama confortável. O quarto possui chaleira elétrica e demais produtos para fazer café ou chá, ar condicionado, cofre, secador de cabelo e demais produtos para o banho. Apenas senti falta de um frigobar. O café da manhã é grátis e é muito bom, com bastante variedades e com comidas saborosas. O restaurante tb é bom e o serviço de bar tb. Jantamos as duas noites lá e ficamos muito satisfeitos. Existe um shopping center bem próximo ao hotel e ela oferecem um serviço de leva e traz gratuito até lá, é só falar com o motorista que fica estacionado em frente à recepção do hotel. A localização não é das melhores, pois fica mais ou menos na metade do caminho entre o aeroporto e o centro da cidade. Para quem, como nós, vai ficar uns 2 dias na cidade não chega a ser um problema.
Yöpyi 2 yötä tammikuussa 2020
Noelm vastasi 8.1.2020
Dear Joberson G, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you had a wonderful stay and enjoyed yourself. Please note that we do have a limited number of fridges that we can put in the room, subject to availability at time of request. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Hyvä

Kamalsen

Yöpyi 2 yötä joulukuussa 2019
Noelm vastasi 3.7.2023
Dear Kamalsen, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your score. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

4/10 Huono

Ahmad

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2020
Noelm vastasi 5.2.2020
Dear Ahmed, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are grateful for your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

6/10 OK

surabhi

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
was okay but we expected some staff to take care of our luggage to bring down in the morning. we had to do it ourselves in the morning
Yöpyi 1 yön joulukuussa 2019
Ntokozo vastasi 3.1.2020
Dear Surabhi We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and review entitled "Breakfast to die for!". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. Kindly note as a Garden Court, we do not have porters to assist with luggage however in future please call reception, one of our staff members will assist you. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Ntokozo Mohlabane

4/10 Huono

Ricardo

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2019
Ntokozo Mohlabane vastasi 3.1.2020
Dear Ricardo Dear Malcolm, We are most grateful and appreciative that you chose to stay at and experience our hotel, Garden Court Eastgate during your recent trip to Johannesburg and especially for taking the time to do a review of your experience on Hotels.com. Your patronage and support is greatly appreciated always and so is your feedback which is most welcomed and valued. The entire Garden Court Eastgate Team is most delighted and very encouraged indeed to read your score and review entitled "Breakfast to die for!". Your feedback have all been duly noted and shared with the respective Management and staff, for which they are most thankful and appreciative. We thank you once again for your patronage and support which is always greatly valued and we do look forward to the privilege of welcoming you back Garden Court Eastgate in the near future when you are next in Johannesburg. With renewed appreciation and kind regards Ntokozo Mohlabane

6/10 OK

Liz

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
New Years Eve stayover Appalling Dinner experience
The day before arriving we had phoned to confirm our bookings, 4 rooms for family & friends. We had requested that all 4 rooms be close to each other. On arrival we again requested the above & were told that all 4 rooms were close to each other. Once everyone checked in... one of the families were placed on the 4th level while the other 3rooms were on 3rd level. He booked a table for dinner for 14 people for 19h30 on 31st Dec. Then the waitress, Zodwa, came to us at 18h00 by the pool side & said that we had to book our starters & mains in advance but that dessert we could choose after having our mains. The service at the restaurant was terrible. We were the only table being served & both Zodwa & Michael were unprofessional. We weren't asked for drinks... our starters just arrived covered with clean wrap😳 Our drinks only arrived around 20h40... & sone drinks didn't even arrive. I had to go to the bar to get waters for the kids... Some of the main meals were reheated in the microwave as the chicken & steaks were overdone & very dry. We then askedabout dessert at around 21h15 & were told thatthe kitchen was closed & that couldn't hae dessert☹ We asked for cappuccinos & Cafe lattes which were terrible... When asking waitress for something she would just walk off... Both Zodwa & Michael were disinterested in serving us. We were shocked at the poor, unprofessional & disinterested service we received. Did voice our disappointment with the receptionist & she did apologize...
Yöpyi 1 yön joulukuussa 2019
Noelm vastasi 3.1.2020
Dear Liz, Thank you for choosing to stay with us during your last travel to Johannesburg and for taking the time to do a review on Hotels.com about your experience in the Restaurant on New Year’s Eve. Your detailed feedback was most helpful, welcomed and truly appreciated. I was very disappointed indeed to hear about your experience and do regret that you and your dinner party’s expectations were not met on this occasion. The details that you conveyed to Tebogo are most unfortunate and regrettable and I am currently investigating the points raised in your feedback which I should complete by next week once all the relevant staff members are back at work. These issues and the outcome of my investigation will be addressed with the relevant management and staff and where appropriate, corrective action will be taken where appropriate, in order to avoid any re-occurrence in the future. I will provide you with feedback once I have completed the investigation, once completed. I would like to sincerely apologise for any inconvenience that may have been caused to you and your dinner party as a result and especially for not having created a great experience on such a special evening. Your support is always greatly valued and appreciated. With renewed apologies and kind regards, Kind regards, General Manager

10/10 Loistava

Micheal

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2019
Noelm vastasi 30.12.2019
Dear Michael, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Hyvä

Wiseman

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Really amazing and a shopping mall is close by.
Yöpyi 3 yötä marraskuussa 2019
Noel M vastasi 5.12.2019
Dear Wiseman, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you had a really amazing experience and enjoyed the close proximity of the mall. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Loistava

Evans

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
One of the best hotel on the eastrand
My family and i had an amazing stay, the staff were super professional and very helpful. We are planning on using Garden Court for our next holidays in Cape Town
Yöpyi 2 yötä marraskuussa 2019
Ntokozo vastasi 2.12.2019
Dear Evans Masipa We are delighted that you enjoyed you stay with us. We are looking forward to welcome you and your family again at Garden Court Eastgate. Warm Regards Ntokozo

10/10 Loistava

Nora, Harare

Hyvää: Siisteys ja henkilökunta ja palvelu
The hotel was situated very near a shopping mall and a courtesy bus was available free of charge. The breakfast was excellent with a large choice of items.
Yöpyi 1 yön marraskuussa 2019
Ntokozo vastasi 25.11.2019
Good Day Nora Thank you for taking the time to complete our online survey and for your valuable support. I am pleased that you found our services and facilities to your satisfaction. We look forward to welcoming you back and trust that we will continue and create great memories on your next stay. Warm Regards Ntokozo

4/10 Huono

Jadir

Yöpyi 1 yön marraskuussa 2019
Noelm vastasi 3.7.2023
Dear Jadir, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to do a review on hotels.com however, we note that there were no comments to support the low score of 4 out of 10. We would appreciate some details of your experience with us. We look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

6/10 OK

Isabel

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
No working wifi and staff too relaxed do not cater to guests
Yöpyi 3 yötä marraskuussa 2019
ntokozo vastasi 9.11.2019
Good Day Isabel We thank and appreciate your feedback. We regret that you found our WIFI not working and our staff not helpful. Kindly note this is not our standard of service and corrective action will be taken. Warm Regards Ntokozo

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wondoetful stay
I had a wonderful stay And enjoyed myself
Yöpyi 1 yön lokakuussa 2019
Noelm vastasi 1.11.2019
Dear Anonymous, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review especially that you had a wonderful stay and enjoyed yourself and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Loistava

Tobie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2019
Noelm vastasi 16.10.2019
Dear Tobie, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Hyvä

Abubacar

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2019
Noelm vastasi 16.10.2019
Dear Abubacar, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your review and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä lokakuussa 2019
Noelm vastasi 16.10.2019
Dear Anonymous, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Expedia and for sharing your experience with us. We are delighted and grateful to read your review about your stay and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Hyvä

Melanie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Clean room and friendly staff, good location . Wi fi is a bit spotty at times
Yöpyi 2 yötä elokuussa 2019
Noel M vastasi 3.9.2019
Dear Melanie, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Hotels.com and for sharing your experience with us. We are delighted and grateful to read your comments about your stay where you found "clean room, friendly staff and good location" and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

8/10 Hyvä

Tarkistettu asiakas

Yöpyi 1 yön elokuussa 2019
Noel M vastasi 20.8.2019
Dear Anonymous, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on Expedia and for sharing your experience with us. We are delighted and grateful to read your comments about your stay and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Loistava

Shakira Ishmael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
AWESOME!!!
Perfect I really had a good time... can't wait to visit again..
Yöpyi 3 yötä heinäkuussa 2019
Noel M vastasi 29.7.2019
Dear Shakira Ishmael, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on hotels.com and for sharing your experience with us. We are delighted and grateful to read your comments about your stay and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä heinäkuussa 2019
Ntokozo vastasi 29.7.2019
Good Day Thank you for completing our online survey. It gives us great pleasure that we were exceptional during your stay. Warm Regards Ntokozo

10/10 Loistava

LUIS FERNANDO

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Próximo ao Aeroporto
Para quem quer apenas um Hotel próximo ao Aeroporto este pode ser uma boa pedida. O quarto do Hotel é pequeno, mas as camas são confortáveis, o chuveiro é bom e o café da manhã bem completo. Tem um Shopping em frente que facilita para comer em bons restaurantes e fazer compras necessárias.
Yöpyi 1 yön kesäkuussa 2019
Noelm vastasi 18.7.2019
Dear Luis Fernando, thank you for choosing to stay with us at the Garden Court Eastgate during your last visit to Johannesburg. We always appreciate your support as we understand that you have other options for accommodation. A sincere word of thanks for taking the time to write a review on hotels.com and for sharing your experience with us. We are grateful to read your comments about your stay and we look forward to welcoming you back when you next travel to Johannesburg. Kind Regards, General Manager