Westmark – Kaakkois-Alaska, Alaska

”Loud generator kicking in and out every 5 seconds outside in p/l. Obviously, an issue not being dealt with, and hard to sleep. Mentioned to staff in morning and received an apologetic reply, nothing written down, so I made clear it is obviously a long standing issue that is being neglected. And received a tepid response to that comment. Not the worst hotel in our trip but very very close to the bottom.”

”The hotel may have rebranded to the Southeast Resort, but it is an old hotel. The refrigerator shell was broken. The room just looked tired. The elevator was extremely slow. The bathtub wasn't really clean and there was someone else's long hair clinging to the shower curtain, yuck. On the positive side the bed was quite comfortable, and the hotel location is right by downtown and close to tourist areas.”