”This was our second stay at this hotel, and unfortunately the level of service had clearly declined. The reception area and overall appearance were excellent, but beyond that, the experience was disappointing.
On both mornings, many breakfast items had run out across several stations. We waited 15–20 minutes for pancakes, but when no new ones appeared, we eventually decided to leave. The “crispy bacon” was anything but crispy.
If the hotel knows it is fully booked, management should ensure that...
”This was our second stay at this hotel, and unfortunately the level of service had clearly declined. The reception area and overall appearance were excellent, but beyond that, the experience was disappointing.
On both mornings, many breakfast items had run out across several stations. We waited 15–20 minutes for pancakes, but when no new ones appeared, we eventually decided to leave. The “crispy bacon” was anything but crispy.
If the hotel knows it is fully booked, management should ensure that...
Annaleena