Keu Kai Hotellit

”Beautiful hotel ”

”Upea hotelli, mahtava näköala, hyvä ja rauhallinen sijainti. Ystävällinen henkilökunta ja palvelu. Ihana Spa.”

”We stayed at KK Sapa Hotel in September 2025. Although it is advertised as a 5-star hotel, our experience did not meet expectations. Upon entering our first room on the 17th floor, we immediately noticed a strong, pungent smell resembling urine. The smell was not coming from the bathroom but was strongest at the entrance. When the staff delivered our luggage, we asked about it and were advised to contact reception. A staff member came to check, acknowledged the smell and inspected the carpet,...

”Great location and view amazing rate and sweet staff and great room! ”

”A very beautiful hotel in a great location at the top of the hill. It is very well maintained and the staff is top notch. Phuong helped me rebook my airport transfer when my previous arrangement fell through. I am looking forward to staying there again. ”

”My cottage was very comfortable for the price I paid. It was clean and warm and the staff was more than curtious in every respect. I was offered tea and coffee, breakfast and fruit regularly. My host Joseph spoke English and assisted me with all my needs even sharing cake, conversation with good advice .”

”Located remote area far from main road. Amenities are not standard need to bring own daily use. No lighting around. No breakfast available. Far from restaurants. Room key is not safe able to open from corridor. Apart from that Elevator provided. Nice hill view. Overall not recommended to stay there. ”

”Lots of good things to say here! Let’s start with the amazing staff! They answered all our questions and even helped us booked tickets for Fansipan plus the shuttle back to Hanoi! Secondly, the views were spectacular! We were lucky to catch a few sunrises and sunsets and they were breathtaking! Lastly, our room was clean and we used the pool and gym every morning! Would stay again if we find our way back to Sapa! Extra shout out to Mun and Anna! ”

”Centrally located, friendly staff. They tried to move us to a different hotel on our second night because they were overbooked but we complained and they back down. The breakfast was limited ”

”Hotel was located good and I was happily surprised for the service level what we get there. Our room was big and nicely decorated. I can choose this hotel again”

”Great hotel in a great location… everything close by but aware from the Main Street noise! The hotel manager can’t do enough for you, so kind and very responsive/helpful via WhatsApp before my stay too. 10/10 would recommend ”

”Great place to stay”

”A perfect stay in beautiful Sapa...I overlooking the valley every morning was spectacular. The Family host were very accommodating and friendly. Food was delicious and options were offered. A high recommendation for a 5 star homestay! My choice away from the City for an enjoyable experience!”

”Excellent rapport qualité prix”

”Great staff convenient location close to everything ”

”Quiet and helpful staff”

”Great service ”

”Yen was a great place to stay. The staff was very nice and helpful. The free breakfast was top notch. ”