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Arvostelut: Dove Creek Resort & Marina, Trademark Collection by Wyndham

3 out of 5
Dove Creek Resort & Marina, Trademark Collection by Wyndham
147 Seaside Ave, Key Largo, FL

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 364 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 295 kautta 1003 arvostelua" "
Arvosana 6 - OK. 163 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 103 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 78 kautta 1003 arvostelua" "

7,8/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,2/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Jennifer

Matkusti kumppanin kanssa
The air conditioning in the unit was really bad, made for an uncomfortable stay.
Yöpyi 4 yötä toukokuussa 2024

8/10 Hyvä

ARTHUR ANDREW

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great little spot nestled between residential housing . Famous bar on the property next door .
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Theresa

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
I wish there was an easier way to access the kayaks but other than that it was great
Yöpyi 3 yötä toukokuussa 2024

2/10 Hirveä

Luis

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property needs many improvements. It has potential to be a great place. Needs many upgrades. Parking is limited.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Kevin

Hyvää: Majoituspaikan kunto ja tilat
Overall nice!
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tranquil, peaceful, scenic, pleasant staff, lovely pool area, .. will come again!
Yöpyi 2 yötä toukokuussa 2024

6/10 OK

Mary

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property still has a lot of repairs needed from a hurricane. My room had a badly worn carpet in an area and holes in the wall where a picture, I guess, hung. There was materials lying around the property waiting to be used for repairs. I feel I overpaid for a place that has the Wyndham name but not the quality.
Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Elizabeth

Hyvää: Siisteys
Yöpyi 2 yötä toukokuussa 2024

2/10 Hirveä

Barbara

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place was a total disappointment. We did not even end up staying. From the beginning I had called with a few questions, no one would answer. I left a message twice and when they finally did call back, they could not give me any straight answers and then HUNGUP on me. Upon arrival, the sign is hard to see and the place just looks rundown. As we were walking up the steps to the lobby there was a large dead bird on the staircase. As I walked through the eating area to check in I couldn't help but notice how dark and dingey it was, the buffet area was covered in crumbs and debris, the windows were fogged over with who knows what, and then dirty rags and a large open bowl of water I'm assuming from breakfast was sitting out. We didn't arrive until 5 hours after their breakfast service would have ended and it was STILL not cleaned up. The check in area is also a mess, not how you want to be greeted for a stay at a "resort". We had requested a late checkout but was told it would not be approved until the day of check out because they wouldn't know what was going on until then. As if there is no system in place with reservations? It got worse when we went to look at the room, it was FILTHY and it smelled awful. The corners on the floor were caked with dirt, we left immediately. Still waiting for the refund as a Manager was not available when we dropped the key back to the desk 10 minutes after arriving. Expedia has been unhelpful as well with trying to get my money back.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Paul

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Room book as ocean view could barely glimpse the water through the trees Toaster in breakfast room didnt work Screen in area of room was on the walkway so no privacy
Yöpyi 7 yötä huhtikuussa 2024

4/10 Huono

Adriana

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
Its a shame because it's so dirty that it makes it hard to enjoy anything else. Roaches, dirty floors and sheets.
Yöpyi 2 yötä toukokuussa 2024

4/10 Huono

Gina

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property is subpar and needs remodeling. Additional add ons upon check in without prior notice is fraudulent.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Gaylene

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay overall. The check in was easy, room perfect with awesome view of the ocean, and property well maintained. Great value. Highly recommend.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Daiane

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s a beautiful place. Clean and comfortable!
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

Sandra, Dover

Le falta más mantenimiento al hotel
Yöpyi 2 yötä huhtikuussa 2024

8/10 Hyvä

Floyd

Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Mariam

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing for weekend getaway. Very calm and relaxing
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Terri

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a wonderful place to stay. Everyone was so nice. We got to meet the owner and see some of the work being done to add a bar on the 3rd floor. There is also a restaurant next door that we could just walk to. We enjoyed listening to the music from across the cove after dinner. I highly recommend staying here.
Yöpyi 2 yötä huhtikuussa 2024

8/10 Hyvä

Laurie

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The property was nice with a pool and it had dining right next door with live music. Staff was great, especially Rozz who greeted us and gave us a personal tour to our room!
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Nice property great views restaurant right next door with outside seating
Yöpyi 3 yötä huhtikuussa 2024

4/10 Huono

David

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Place looked like it was abandoned and they are only half finished repairing it. Heard construction right outside my room. Also a loud conversation between employees that sounded.like they qwre in different rooms. Same with a manager and one of the contractors. Overall, a terrible experience. Surprised that Wyndham is letting them use the name. Shoot, there isn't even any signage from the road.
Yöpyi 1 yön huhtikuussa 2024

4/10 Huono

Staci, London

Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Brenda Gail

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful room.
Yöpyi 1 yön maaliskuussa 2024

8/10 Hyvä

Kenneth

Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Helen

Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

rosemarie

Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was so helpful, especially front desk!
Yöpyi 2 yötä huhtikuussa 2024
Reservation vastasi 7.4.2024
Dear John, thank you for your feedback. We're happy to hear that you had a great experience with our staff. Thank you for staying with us during your visit.

10/10 Loistava

victor, homestead

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
The resección person welcome was excepcional
Yöpyi 1 yön huhtikuussa 2024
Reservation vastasi 7.4.2024
Hi Victor, thank you for your positive feedback regarding our staff. It boosts our spirit to hear comments like these. Please come back and see us soon! All the best.

4/10 Huono

Ewa

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property charges about 30$ per day per parking, kayaking what we have never been used. Is not any information about this extra fee during the booking. Moreover I asked twice for blanket for my kids bed and I never got it. Nobody said sorry to us. That is not hotel or even resort!!! Needs deep cleaning and improvement. Breakfast was horrible. Stay away!!! Not worth it. Total 2 nights stayed cost us 800$.
Yöpyi 2 yötä maaliskuussa 2024
Reservation vastasi 7.4.2024
Hi Ewa, thank you for your feedback. We are sorry that you were unhappy during your visit. Please note that our daily resort fee includes parking, Wi-Fi, a full continental breakfast, our pool and hot tub and all the other amenities that we offer. The resort fee is also listed in your confirmation from your 3rd party booking agent. We will address the other issues you mentioned as we move forward. Thank you.

8/10 Hyvä

Dayun

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Beautiful Ocean View
Yöpyi 4 yötä maaliskuussa 2024
Reservation vastasi 7.4.2024
Hi Dayun, thank you for choosing us during your visit and we hope to see you again soon!

8/10 Hyvä

Amy

Yöpyi 3 yötä huhtikuussa 2024
Reservation vastasi 7.4.2024
Hi Amy, thank you for your feedback!

10/10 Loistava

Natalie

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Incredible. A true little gem. We will definitely be visiting again!
Yöpyi 2 yötä huhtikuussa 2024
Reservation vastasi 7.4.2024
Dear Natalie, we appreciate your feedback. We are very happy that you enjoyed our property. We can't wait to welcome you back! Best wishes.

2/10 Hirveä

Santina, Stamford

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was nice. The view was nice. But the place is terrible. Nothing works, broken floors, rooms smell awful. How can this be a Wyandam property? They are “remodeling” but what they upgraded is cheaply done.
Yöpyi 2 yötä maaliskuussa 2024
Reservation vastasi 7.4.2024
We're sorry you were unhappy; we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Loistava

Jaime

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful spot. Snappers next door is delicious. The hot tub and hammocks were very relaxing!
Yöpyi 1 yön maaliskuussa 2024
Reservation vastasi 7.4.2024
Hi Jaime, thank you for choosing us during your visit. We are happy to hear that you enjoyed our property and amenities. We do look forward to welcoming you back with us very soon!

2/10 Hirveä

Dr. Philip

Yöpyi 1 yön maaliskuussa 2024

4/10 Huono

LISBEY, MIAMI

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything is very old and crusty. Dirty rooms
Yöpyi 1 yön maaliskuussa 2024
Reservation vastasi 7.4.2024
We're sorry you were unhappy; we will address this issue directly. Thank you.

8/10 Hyvä

Mike

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property is a little tired.Sliding glass door, to screened porch, would not lock. Furniture needs to be updated. That being said, sunrise view absolutely spectacular!
Yöpyi 4 yötä maaliskuussa 2024
Reservation vastasi 7.4.2024
Hi Mike, thank you for your feedback. We apologize for the issues that you had during your visit. We will address those issues directly as we move forward. Thank you for letting us know.

10/10 Loistava

Alexis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We have spent an excellent week at this hotel, a special mention for the entire reception team, very friendly and cooperative in keeping their guests informed!
Yöpyi 1 yön maaliskuussa 2024
Reservation vastasi 7.4.2024
Hi Alexis, thank you for highlighting our staff. We are happy to hear that you had a wonderful time at our hotel. At Dove Creek Resort we take pride in going above and beyond to make our guest happy, so it boosts our spirit to hear positive feedback like this. Please come back and see us soon!

10/10 Loistava

Elizabeth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at Dove Creek were very friendly and welcoming! Rose was an absolute delight! She offered top notch service and even escorted us to our rooms. She provided us with everything we needed. Staying at a smaller boutique hotel was a very nice change. We had the pool to ourselves most days - it was very peaceful. The restaurant snappers next door had live music and great food. The rooms had great ocean views and had mini fridges and all the amenities needed. The property was well cared for. The breakfast offered was healthy and plentiful. We enjoyed the fruit and coffee and took some to-go for later. My daughter loved making the waffles and usually went back later for a toasted bagel. They had a lovely veranda so you could enjoy breakfast outside overlooking the water. We could use the microwaves and toasters at any time of day and the pool was always open for late night swims or hot tub use. We used the outdoor veranda by our room for wine time before dinner. We will stay here again!
Yöpyi 5 yötä maaliskuussa 2024
Reservation vastasi 7.4.2024
Hi Elizabeth, thank you for your positive feedback and thank you for highlighting our staff. We are happy to hear that you had a wonderful time and that you enjoyed our property and amenities. At Dove Creek Resort, we aim to exceed our Guest expectation so it's always great o hear positive feedback like this. Please come back and visit us soon!

10/10 Loistava

Adena

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We are loving the vibe here. It’s quiet, safe, has an amazing restaurant next door
Yöpyi 3 yötä maaliskuussa 2024
Reservation vastasi 7.4.2024
Hi Adena, we are delighted to hear that you enjoyed our property and amenities. It's always great to hear positive feedback from you our valued Guest. Please come back and see us soon!

10/10 Loistava

Janet

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The natural beauty.
Yöpyi 1 yön maaliskuussa 2024
Reservation vastasi 7.4.2024
Dear Janet, thank you for your positive feedback. We hope to see you again very soon! Best wishes.

4/10 Huono

Kristen

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Such a shame! I’ve stayed at this place two other times. I obviously went back because I enjoyed it, but after this last stay, I will not be back. It was very dirty, run down, broken items in the room. My suitcase became infested with 40 giant black ants that were coming in the room from under the baseboards ( no food in my suitcase). There were ants in the cereal in the morning and all over the counter. The staff left them there and didn’t bother to wipe them up or replace the cereal. The staff was very unfriendly and we felt like our presence was a burden to them. Not a hello or a good morning or acknowledgement of our presence in the breakfast room the entire stay. The ping pong table had an inch of dirt on it. The knob for the hot tub was broken, so the jets wouldn’t work. The breakfast was not stocked and replenished like it had been in the past. It’s really a shame, because they have a beautiful location. There is so much potential, however they are obviously going through some rough times with poor management.
Yöpyi 3 yötä maaliskuussa 2024
Reservation vastasi 7.4.2024
Hi Kristen, we are sorry to hear that you were unhappy. We do apologize for the issues you had during your visit. We will address those issues directly. Please let us know if there is anything we can assist you with. We hope you will give us another chance to make things right. All the best.

10/10 Loistava

Pamela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our room was lovely with a fantastic view of the ocean. Private balcony. Restaurant next door with very good food and great nightly music. Would definitely stay here again!
Yöpyi 2 yötä maaliskuussa 2024
Reservation vastasi 17.3.2024
Hi Pamela,Thank you for your positive feedback. We are very happy to hear that you enjoyed our property and amenities. Thank you for choosing us during your visit and we hope to see you again very soon. Best wishes.

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Reservation vastasi 17.3.2024
Hi Mark,Thank you for your positive feedback. We look forward to welcoming you back with us very soon. All the best!

8/10 Hyvä

Julie

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Parking was somewhat limited
Yöpyi 4 yötä helmikuussa 2024
Reservation vastasi 17.3.2024
Hi Julie, thank you for your feedback. We are currently working to resolve this situation. Thank you for letting us know. All the best!

4/10 Huono

Joanne

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Reservation vastasi 17.3.2024
Thank you for your feedback.

8/10 Hyvä

Margaret

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
An ideal location. Beautiful view. Spacious room. Needs lots of maintenance and upgrading. So much potential.
Yöpyi 2 yötä maaliskuussa 2024
Reservation vastasi 17.3.2024
Hi Margaret,We appreciate your feedback. We are delighted to hear that you enjoyed our location and our beautiful view. We are currently improving our property to enhance our guests' experiences. We hope to see you again very soon. All the best!

8/10 Hyvä

Joshua

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great views, the pool was very nice as was the hot tub to relax in. There were no children running amuck when we were there. Staff were very friendly, and welcoming. Fresh fruit at breakfast time was a very nice touch. Cant wait to come back.
Yöpyi 1 yön maaliskuussa 2024
Reservation vastasi 17.3.2024
Hi Joshua,We are elated to hear that you enjoyed our property, staff and amenities. At Dove Creek we aim to exceed our Guest needs and expectations, so it's always great to hear positive comments from you our valued guest. We hope to see you again very soon. Best wishes.

10/10 Loistava

Dawn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The only thing we didn’t like was the noisy fan in our room. We loved the size of our room and the outside areas. We will definitely stay here again. Minor criticism would be to have basic spices and dishcloths/towels in the kitchen area. Also your website states “daily housekeeping”. We were there 3 days and it never happened.
Yöpyi 3 yötä maaliskuussa 2024
Reservation vastasi 8.3.2024
Dear Dawn, thank you for your feedback. We are delighted to hear that you enjoyed our property. We apologize for the issues during your stay. We'll go ahead and address those issues immediately. Thank you for letting us know and we hope to see you again very soon!

4/10 Huono

Kara

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Reservation vastasi 8.3.2024
Thank you for your feedback.