Ulkouima-allas, ilmaisia cabañoita, aurinkotuoleja

Arvostelut: Fairfield Inn and Suites by Marriott Key West

3 out of 5
Fairfield Inn and Suites by Marriott Key West
2400 N Roosevelt Blvd, Key West, FL

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 426 kautta 1059 arvostelua" "
Arvosana 8 - Hyvä. 315 kautta 1059 arvostelua" "
Arvosana 6 - OK. 158 kautta 1059 arvostelua" "
Arvosana 4 - Huono. 90 kautta 1059 arvostelua" "
Arvosana 2 - Hirveä. 70 kautta 1059 arvostelua" "

7,8/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Juha-Pekka

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Suosittelen. Kiva ja siisti hotelli
Mukava ja alueen hintatasoon nähden edullinen. Aamupala neljä köyhä, mutta ok. Miinus tulee lähinnä kertakäyttöastioista aamupalalla ja siitä että henkilökunta päästi kahvin loppumaan. Kumpikaan ei kuitenkaan suositusta hotellista poista joten suosittelen. Kiva uima-allas alue ja kuljetukset keskustaan ja takaisin plussaa.
Yöpyi 1 yön joulukuussa 2023
Customer Service vastasi 19.12.2023
Juha-Pekka, olemme iloisia, että pidit Fairfield Inn & Suites Key Westin miellyttävänä ja taloudellisena valinnana. Arvostamme palautettasi aamiaisesta ja tiimimme huomiosta yksityiskohtiin, sillä pyrimme aina parantamaan palveluitamme. Olemme iloisia, että pidit allasalueesta ja kätevistä kuljetuksistamme. Kiitos suosituksestasi ja odotamme innolla seuraavaa oleskeluasi.

8/10 Hyvä

Kim

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hintaansa nähden hyvä
Hotelli oli siisti ja osin remontoitu. Huone oli hiljainen ja allasalue mukava.
Yöpyi 2 yötä tammikuussa 2023
Customer Service vastasi 23.1.2023
Kiitos, että käytit aikaa jättääksesi tämän upean arvostelun, Kim!Olemme iloisia kuullessamme, että nautit vierailustasi Fairfield Inn & Suites Key Westissä niin paljon! Pyrimme huippuosaamiseen, joten meillä on ilo kuulla, että arvostat paitsi puhdasta ja kunnostettua kiinteistöämme myös hiljaisia huoneitamme ja ihanaa allasaluettamme! Kiitokset kertovat meille, että onnistumme!Emme malta odottaa, että pääsemme isännöimään sinut jälleen uudelle unohtumattomalle vierailulle!

8/10 Hyvä

Nea

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2023
Customer Service vastasi 12.1.2023
Thanks for the great rating, Nea!We're thrilled you enjoyed your time at Fairfield Inn & Suites Key West so much! We look forward to sharing an even better experience with you soon.

2/10 Hirveä

Ram

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Never expected a hotel like this one for $400 per night
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 27.5.2024
Ram, thank you for providing your feedback. It is regrettable that your stay did not meet your expectations. The pricing reflects various factors, and your comments will be considered. We hope that you will give us another opportunity in the future.

8/10 Hyvä

Denise

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very professional
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 27.5.2024
Denise, the team at Fairfield Inn & Suites Key West is thrilled you found our service to be very professional. We look forward to welcoming you back for another great experience.

2/10 Hirveä

Angel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 26.5.2024
We appreciate you taking the time to share your feedback, Angel.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

4/10 Huono

Wayne

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel was nearly as old as me and had not been updated or maintained well. It was a disgrace to be part of the Marriott chain. It should have cost 1/3 as much for that crappy quality..
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 23.5.2024
Wayne, thank you for sharing your thoughts. The team at the hotel strives to maintain the highest standards and regrets that your experience did not meet your expectations. Your feedback is valuable and will be taken into consideration for future improvements.

8/10 Hyvä

JoAnn

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
The breakfast and the pool were very nice. The property is old and needs to be renovated.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 21.5.2024
JoAnn, thank you for your feedback. Fairfield Inn & Suites Key West is pleased to hear you enjoyed the breakfast and pool during your stay. We appreciate your observations about the property and will take them into consideration. We're looking forward to your next visit!

4/10 Huono

Rebecca

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
This is more of an old and dated motel. Not sure why or how it has the Marriott brand, does not meet those standards. Elevator was extremely dirty as well as bathroom door, door frames and outdoor stair rails (extremely dirty/sticky) Breakfast is outside, no way to prevent the flies (or any critters)
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 21.5.2024
Rebecca,We appreciate your feedback and will evaluate the areas you mentioned to ensure improved experiences for future guests. Cleanliness and maintaining a high standard of service are important to us. We are grateful for your comments and will strive to improve based on your observations. Thank you for taking the time to share your review.

4/10 Huono

Diana

Matkusti perheen kanssa
Huonoa: Siisteys
Unfortunately the room was infested with roaches and we were unable to change the room because otherwise every other room would have been full cause that is what we were full.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 22.5.2024
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent any similar concerns from occurring in the future.

10/10 Loistava

Maria

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Very nice
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 20.5.2024
Maria, thank you for taking the time to leave a review. We're delighted to hear you enjoyed your stay at Fairfield Inn & Suites Key West. We look forward to welcoming you back in the future!

6/10 OK

Chislaine

Matkusti pienten lasten kanssa
Inconvenient in the way they handle the limit amount of parking available for guest. At the end of the night it’s a first come first serve with parking and this weekend they over booked. That was the excuse for no parking available. Meanwhile they have golf carts and motor scooters taking over at least 6-8 spots. They said they could not move them.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 20.5.2024
Chislaine, thank you for your feedback. Parking can indeed be challenging during busy times. Our team will consider your comments regarding vehicle arrangement to improve our services. We hope to have another opportunity to better serve you in the future.

8/10 Hyvä

Chirag

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
it was overall good but the property was old and rooms very small with no table or chair.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 20.5.2024
Chirag, thank you for your feedback. Fairfield Inn & Suites Key West is glad to hear that your overall experience was positive. The team appreciates your comments regarding the room layout and will keep them in mind as we strive to improve our guest experience. We're looking forward to your next visit and hope to provide an even better stay.

10/10 Loistava

Jorge

Hyvää: Siisteys ja henkilökunta ja palvelu
Nice little spot, just wish breakfast was indoors
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 20.5.2024
Jorge, thank you for sharing your feedback! We are delighted you had a pleasant stay at Fairfield Inn & Suites Key West. Your suggestion regarding breakfast is appreciated and will be considered. We hope to welcome you back soon.

4/10 Huono

Michal

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very tired facility most probably never renovated.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 15.5.2024
Michal, thank you for sharing your thoughts. The feedback on the condition of our property is valued, and it's something we constantly review to enhance guest experiences. We hope you consider giving us another chance in the future.

4/10 Huono

Darren

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Our room had a weird water running noise that came from behind the bathroom that kept us awake…an even worse noise came from when the AC was on.
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Darren, sorry to hear about your experience with the distracting noises from the bathroom area and air conditioning during your stay. We understand how crucial a peaceful environment is for a good night's sleep. We'll certainly address your concerns with our maintenance team to ensure that the issue is looked into. Despite your recent experience, we hope you will give us a chance in the future to provide a better stay.

6/10 OK

joshua

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall mediocre facility. Had a smell to the room which they tried to hide with tea tree oil. Does not meet bonvoy expectation. Only 1 elevator for whole place which means a lot of walking with luggage. Pool is nice and breakfast decent. Beds fairly comfortable.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 14.5.2024
Joshua, thank you for taking the time to share your feedback. It's unfortunate to hear that aspects of your stay fell short of expectations, specifically with regards to the room condition and elevator accessibility. Rest assured, we take your comments seriously and will work to enhance these aspects.We are, however, glad you found our pool enjoyable and breakfast satisfactory, and that you experienced a good night's rest on our beds. We strive to improve and better serve our guests. It would be our pleasure to welcome you back and aim to surpass your expectations on your next visit.

8/10 Hyvä

Carole

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Customer Service vastasi 15.5.2024
Carole,Thank you for rating your recent stay at Fairfield Inn & Suites Key West. We look forward to welcoming you back in the future!

10/10 Loistava

Paul

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
So very close to downtown. The pool and breakfast area were amazing. Wish I could have stayed longer just for that. Also, had I known more about the concierge and transportation options In advance I would have planned accordingly. Good to know for future stays.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 12.5.2024
Paul, thank you for your glowing review. Fairfield Inn & Suites Key West is thrilled that you had an outstanding experience and thoroughly enjoyed our proximity to downtown, refreshing pool, and delightful breakfast area. We appreciate your insights on our concierge services and transportation options - they have become key facets of our guest experience to ensure convenience and relaxation. We are certainly looking forward to welcoming you back for an even longer stay next time.

6/10 OK

Matt

Huonoa: Palvelut/mukavuudet
Room restroom was dirty and had broken tiles. Shuttle guy was rude.
Yöpyi 2 yötä toukokuussa 2024
Customer Service vastasi 12.5.2024
Matt, we regret to hear that certain aspects of your stay did not meet your expectations. We're disheartened to learn about your grievances with the restroom conditions and the interaction with one of our shuttle team members. Rest assured, we continuously aim for superior service and upkeep and are addressing your concerns accordingly. We hope you'll consider giving us the opportunity to demonstrate this in the future.

10/10 Loistava

Pedro

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location, many food and shopping spots.
Yöpyi 1 yön toukokuussa 2024
Customer Service vastasi 12.5.2024
Pedro, we're thrilled that you valued the prime spot of Fairfield Inn & Suites Key West with easy access to numerous dining and shopping venues. Your appreciation encourages us to serve our guests even better. We hope to welcome you back soon for another outstanding stay.

10/10 Loistava

Aaron

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Customer Service vastasi 9.5.2024
Aaron, thank you for your top rating! We're thrilled to hear you had a great experience at Fairfield Inn & Suites Key West. We appreciate you choosing us during your visit to Key West and look forward to your return in the future. Safe travels ahead!

10/10 Loistava

Ronald

Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Story

Matkusti perheen kanssa
It was older and could use some room updates
Yöpyi 3 yötä huhtikuussa 2024
Customer Service vastasi 6.5.2024
Story, we appreciate your feedback regarding the need for updates in some areas. As part of our continuous efforts, we strive to make improvements that will enhance the overall guest environment at Fairfield Inn & Suites Key West. We hope to welcome you back soon so you can experience these positive changes firsthand.

6/10 OK

Nishanth

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms are very congested.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Kathleen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The rooms need updating
Yöpyi 7 yötä huhtikuussa 2024

2/10 Hirveä

chuntao

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 2.5.2024
Chuntao, it is unfortunate to hear about your less than satisfactory experience. We value all feedback as it helps to improve our service for future guests. If you would like to share any specific issue you faced during your stay for us to rectify, kindly reach out directly. We hope to have a chance to improve upon your impression in the future.

4/10 Huono

yining

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Not recommended, very old. Like a motel, it costs 400 a night
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 30.4.2024
Yining, we regret to hear you found the hotel's aesthetic not to your liking. While many guests appreciate its unique design, we understand everyone's taste differs. We will also note your observation about the pricing as we frequently review our rates to offer value for our guests. We hope you give us another opportunity to exceed your expectations in the future.

10/10 Loistava

Chris

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Xxx
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 26.4.2024
Chris, thank you for taking the time to share your experience with us. It's heartening to hear you enjoyed your stay at Fairfield Inn & Suites Key West. We embrace all comments and promises to continually strive for excellence. We're excited to welcome you back in the future.

10/10 Loistava

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 24.4.2024
Andrew, it's wonderful to see your perfect rating of Fairfield Inn & Suites Key West! We're pleased that your stay with us was enjoyable. Your support is greatly appreciated and we hope to see you again soon!

10/10 Loistava

Dianna

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked everything about the property. No complaints.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 22.4.2024
Dianna, thank you for your lovely words. We're thrilled to hear that you enjoyed every aspect of your stay at Fairfield Inn & Suites Key West. Your satisfaction means a lot to us and we will share your compliments with our team members. We're already looking forward to your next visit.

4/10 Huono

Mark E, metamora

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
It seems that top floor is private apartments, apparently they can hire demolition crews to redo a room and not tell customers below get ready for saws, hammers, etc so loud you cant hear the person next to you, we had to complain a few times before they decided we need to move which took another hour of listening to it. Bar was closed a whole day ine day , breakfast was the same thing every day
Yöpyi 5 yötä huhtikuussa 2024
Customer Service vastasi 21.4.2024
Mark, it's regrettable to hear about the noise issues you encountered during your stay and recognize that having to change rooms was not ideal. Sorry too for the temporary bar closure and for any perceived lack of variety in our breakfast offerings. Please know that we're always making efforts to improve our guest experience and your feedback is valuable in guiding these improvements. We hope for the opportunity to provide a better experience in the future.

8/10 Hyvä

Steven

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 20.4.2024
Thank you for the 4-star rating, Steven!It's great your time at Fairfield Inn & Suites Key West was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

10/10 Loistava

Deyse

Matkusti ryhmän kanssa
This property was in a great location and had a lot of amenities. The pool was amazing and breakfast was perfect. We would definitely come again !
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 19.4.2024
Deyse, it's wonderful to hear you found the location of Fairfield Inn & Suites Key West convenient, and that our numerous amenities impressed you. We're particularly thrilled our pool and breakfast offerings added to your enjoyment. We look forward to your return visit. Thank you for choosing us!

6/10 OK

Leandro, Greenwich

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Room was too small and outdated. Pool area was fine, breakfast was okay.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 23.4.2024
Leandro, thank you for your feedback. It's regrettable that the size and style of your room didn't meet your expectations. We do, however, appreciate your positive remarks on our pool area and breakfast service. We are consistently working to improve our guest experiences and your comments will contribute to these efforts. We hope to have another opportunity to serve you better in the future.

10/10 Loistava

Anela, Revere

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel staff was very helpful and friendly!
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 18.4.2024
Anela, thank you for your glowing feedback about Fairfield Inn & Suites Key West. We're thrilled to hear our team members made your stay memorable with their helpfulness and friendliness. Your kind words are a huge motivation for us to continue delivering exceptional service. We eagerly look forward to your next visit!

10/10 Loistava

Amy

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 19.4.2024
Amy, thank you for your 5-star rating of Fairfield Inn & Suites Key West! Our team is thrilled to hear that you had a stellar experience with us. We value your feedback and look forward to welcoming you back on your next visit to Key West. Safe travels!

8/10 Hyvä

Rafal

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Good place to stay. Clean and eit lot of parking spaces. Nothing fancy, as usual no real renovarion was done herw in many years. Still clean and nice.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 16.4.2024
Rafal, thank you for your review. Fairfield Inn & Suites Key West is pleased to hear that you appreciated the cleanliness and abundant parking during your stay. We would love to reassure you that while our look might retain some of its classic charm, our dedicated colleagues ensure our spaces are well-maintained and pleasant for our guests. Your comfort is our priority and we look forward to offering you another relaxing stay.

8/10 Hyvä

Christopher

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Although the area is quite busy surrounding the hotel, we had a nice stay. The room was smaller than anticipated given the price paid. The pool, tiki bar, breakfast, and nearby dining options made this a nice choice compared to the cheaper options in the area.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 15.4.2024
Christopher, it's wonderful to hear that you appreciated the many amenities at Fairfield Inn & Suites Key West, including the pool, tiki bar and breakfast offerings. We recognize that you found the room size slightly smaller than expected given the rate, and your feedback will definitely contribute to our ongoing property improvements. We're delighted that overall, you felt we were a nice choice compared to others in the area. We sincerely hope to see you again on your next visit to Key West.

8/10 Hyvä

Rachael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Courteous front desk staff. The pool area is lovely with various tropical foliage. The room was quite comfortable, though the air conditioner hummed loudly. The hotel is conveniently located near the bus depot (I travelled by bus from Miami) and near enough to Duval Street with transportation provided by the shuttle.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 15.4.2024
Rachael, it's great that you noted the wonderful tropical surrounding of Fairfield Inn & Suites Key West, as well as the convenience of our location. It's unfortunate to hear about the air conditioner, we assure you that our team members are always ready to assist with room concerns. We're glad that you made good use of the shuttle service to explore Duval Street. Looking forward to welcoming you back should you travel via bus from Miami again!

4/10 Huono

Homero

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Smokers have rights too. You should have a designated area for smoking. Wont come bak
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 15.4.2024
Homero, thank you for providing your feedback. It's unfortunate to hear that you were looking for specific amenities that were not available during your stay. We value the comfort of all our guests and will certainly bear your suggestions in mind for future considerations. We hope you might consider revisiting us under different circumstances.

8/10 Hyvä

jinhwi

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great frontdesk and service
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 14.4.2024
Jinhwi, thank you for your feedback! Fairfield Inn & Suites Key West thrives on ensuring our guests encounter wonderful service. We're pleased to know our front desk team stood out to you. Looking forward to serving you again in the future!

6/10 OK

griselle

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The pictures are not true to reality, on the site it looks very nice, but when you her there, you find a room that is not what you expected. Not very clean, room was outdated, many details needed improvement. We were three and I booked a suite. When opening the sofa bed you did not have access to the entry door. Al sink faucet was loose. Bed skirt was filthy. The pool is pretty if you don’t see the details around, flags and cabanas very dirty and old. Breakfast was fine, shuttle to downtown very convenient.
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 8.4.2024
Griselle, it's regrettable to hear that your experience didn't meet your expectations particularly regarding the room cleanliness and condition. We take your feedback seriously and will use it as a basis for improvement. We also appreciate your observations about the sofa bed placement, room details, and pool area. Meanwhile, we're glad to know that you found the complimentary shuttle convenient and enjoyed breakfast. We strive to make every stay a pleasant one and would like to assure you that we're committed to improving our services. We hope to have another opportunity to serve you in the future.

10/10 Loistava

Pia, Saint Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great spot to stay. Stayed here the last 2 times we've been down here.
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 8.4.2024
Pia, it's wonderful to hear that Fairfield Inn & Suites Key West continues to be your chosen accommodation when in the area. It's our pleasure to offer a satisfying stay that keeps you returning. We can't wait to welcome you back for your next visit.

10/10 Loistava

Lucia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 7.4.2024
Lucia, it's uplifting to hear that you had an excellent experience at Fairfield Inn & Suites Key West. Providing a remarkable stay is what we aim for, and we're glad we hit the mark for you. We hope to welcome you back on your next visit to Key West.

8/10 Hyvä

Maria

Hyvää: Siisteys ja palvelut/mukavuudet
Nice pool
Yöpyi 2 yötä huhtikuussa 2024
Customer Service vastasi 4.4.2024
Maria, thank you for highlighting the Fairfield Inn & Suites Key West's pool. We're glad you enjoyed it and hope to welcome you back in the future.

10/10 Loistava

Sylvie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Très bien
Yöpyi 1 yön huhtikuussa 2024
Customer Service vastasi 2.4.2024
Sylvie, c'est formidable de voir vos commentaires brefs mais positifs sur le Fairfield Inn & Suites Key West. Nous espérons que vous avez passé un merveilleux séjour et attendons avec impatience votre retour.

8/10 Hyvä

Bal

Matkusti perheen kanssa
Nice and cozy hotel
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 2.4.2024
Bal, thank you for your wonderful feedback. We're thrilled to hear that you found Fairfield Inn & Suites Key West to be nice and cozy. We appreciate your time in sharing your experience and hope to welcome you back for another comfortable stay in the future.

10/10 Loistava

Maureen

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay fantastic breakfast
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 31.3.2024
Maureen, it is terrific to read about your enjoyable stay at Fairfield Inn & Suites Key West. We are especially glad you loved the breakfast. Your positive feedback is greatly appreciated and we look forward to welcoming you back on your next visit to Key West.

10/10 Loistava

yusniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Is good
Yöpyi 1 yön maaliskuussa 2024
Customer Service vastasi 30.3.2024
Yusniel, we're delighted to hear that you've had a good experience at Fairfield Inn & Suites Key West. We are looking forward to having you with us again in the near future.