Khun Há Hotellit

”We stayed at KK Sapa Hotel in September 2025. Although it is advertised as a 5-star hotel, our experience did not meet expectations. Upon entering our first room on the 17th floor, we immediately noticed a strong, pungent smell resembling urine. The smell was not coming from the bathroom but was strongest at the entrance. When the staff delivered our luggage, we asked about it and were advised to contact reception. A staff member came to check, acknowledged the smell and inspected the carpet,...

”Beautiful hotel ”

”Great location and view amazing rate and sweet staff and great room! ”

”Upea hotelli, mahtava näköala, hyvä ja rauhallinen sijainti. Ystävällinen henkilökunta ja palvelu. Ihana Spa.”

”Great service ”

”Centrally located, friendly staff. They tried to move us to a different hotel on our second night because they were overbooked but we complained and they back down. The breakfast was limited ”

”The hotel was stunning. We unfortunately came in foggy weather so did not get to enjoy the views but the bungalow was so cosy and comfortable. It has good working air con/heating and an electric blanket in the bed as it was cold when we were there. It's so clean and the bed was very comfortable. The bathroom was lovely, the little wooden tub was so cute and made for a lovely hot bath. It was clean. The staff were so friendly and accommodating. They accomodated early check in as soon as a room...

”Great place to stay”

”Lots of good things to say here! Let’s start with the amazing staff! They answered all our questions and even helped us booked tickets for Fansipan plus the shuttle back to Hanoi! Secondly, the views were spectacular! We were lucky to catch a few sunrises and sunsets and they were breathtaking! Lastly, our room was clean and we used the pool and gym every morning! Would stay again if we find our way back to Sapa! Extra shout out to Mun and Anna! ”

”A very beautiful hotel in a great location at the top of the hill. It is very well maintained and the staff is top notch. Phuong helped me rebook my airport transfer when my previous arrangement fell through. I am looking forward to staying there again. ”

”A perfect stay in beautiful Sapa...I overlooking the valley every morning was spectacular. The Family host were very accommodating and friendly. Food was delicious and options were offered. A high recommendation for a 5 star homestay! My choice away from the City for an enjoyable experience!”

”My cottage was very comfortable for the price I paid. It was clean and warm and the staff was more than curtious in every respect. I was offered tea and coffee, breakfast and fruit regularly. My host Joseph spoke English and assisted me with all my needs even sharing cake, conversation with good advice .”

”Quiet and helpful staff”

”Great hotel in a great location… everything close by but aware from the Main Street noise! The hotel manager can’t do enough for you, so kind and very responsive/helpful via WhatsApp before my stay too. 10/10 would recommend ”

”Professional and friendly staffs. Great foods. ”

”Nice location, good view from the balcony”

”Fantastisk sted med den skønneste familie. Hvilken gæstfrihed, udsigt og ro.”

”Hotel was located good and I was happily surprised for the service level what we get there. Our room was big and nicely decorated. I can choose this hotel again”