Hotellit uima-altaalla - Killingbeck, Leeds

”Lovely hotel with exceptionally friendly staff , particularly Georgina in the Spa”

”Enjoyed the stay but it was noisy trying to get to sleep in the cottage room and I’m curious as to why there were only 9 loungers in the spa but there are 60 bedrooms ? I had to sit on a chair .. not really the spa experience I was looking for. Also another gripe of mine is no full length mirrors in bedrooms ? And no table near a mirror to sit and dry hair and do makeup ? It’s the little things that make all the difference.”

”I don’t usually post negative comments but feel on this occasion it’s require based on the room rate. Our room including bathroom was slightly tired and is in need of a refreshment and lacked your normal toiletries for this level of hotel. The mini fridge compressors was very loud and as such led to both nights of poor sleep, not ideal when you book a weekend away to recover. However, the main building was very beautiful and had a nice lounge to relax in the evening.”

”We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs.”

”We checked into the Grand Royal in York after a dismal experience at another hotel in York. The room, air conditioning, and staff were fabulous. The room was gorgeous, the staff could not have been more helpful, and we looked a mess after a bad experience at another hotel in York, but they treated us with respect and helped us to our room. The breakfast was fantastic, bar and restaurant and spa as well. This is the BEST hotel in York!”