Hotellit langattomalla internetyhteydellä - Kivu, Western Province

”We stayed six nights in Serena Lake Kivu. Atmosphere was unique, since you are able to relax on a private beach and watching a beautiful Lake Kivu and DRC's mountains on the other side of a lake.”

”The rooms are spacious and comfortable with a porch that provide great views. The landscaping is lovely. The staff is friendly and helpful. The house keeping service is superb. I had a wonderful stay there.”

”Hôtel très agréable avec un personnel hyper dévoué. Malheureusement, la piscine était souvent fermée et la salle de sport ne mérite même pas ce nom. Sinon, tout le reste était parfait ”

”Nice view, friendly staff! Because of a little mistake the manager invited me for a soup and a dessert for free!”

”The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient. The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...