”The views are great
However Two of the three rooms had stuffed drains in the bathrooms that caused flooding on the floor. The staff left the key for one of rooms that they had to rearrange to seperate beds upon arrival locked in another room causing the teens to have to wait along time
To get into their room. The service for towels and room arrangements was slow
And the bathrooms need maintenance and updates
”
”We stayed six nights in Serena Lake Kivu. Atmosphere was unique, since you are able to relax on a private beach and watching a beautiful Lake Kivu and DRC's mountains on the other side of a lake.”
”The staff made us feel like VIPs from the moment we arrived. The rooftop dining experience was unforgettable - grilled fish, fresh juice, and a view that looks like a postcard. Conveniently close to the border if you're exploring both countries.”
”La disponibilité du personnel et l'accueil. M'y wife arrived very because of her flight, the Hotel provide her an accommodation (very early Check-end)... The breakfast, very good and a lot of choice
Thanks for all”
”The staff at this property were extremely nice and friendly. The journey from Kigali however was stressful. I recommend renting a jeep or a car with high tires as the roads leading to the accommodation are bad. ”
”I cant express how amazing this property is! This resort is absolutely beautiful!! The interior decor of the hotel is designed perfectly. The views outside the property of the Congo and Lake Kivu is a showstopper! The food was so delicious and fulfilling. The service from staff was top notch! I highly recommend a stay at this property, it was really amazing!”
”What a charming and relaxing stay I had at this lodge. I brought friends and we had a marvelous time!
The staff was excellent. Everything was clean. The food was very good. Great location. On a main road so easy to get to.
I would stay here again. ”
”My experience was slightly affected by the fact that I stayed in low season, and at a time when there was political instability along the border with DRC nearby. Hence I was the only guest for most of my time at the hotel which generated a slightly odd feeling.
However, the suite I was allocated to was absolutely beautiful, incredibly spacious and spotlessly clean.
The view into the rainforest from the private patio at the rear of the suite was fantastic and perfect for relaxation.
The...
”Amazing hotel and extremely affordable. This for sure the very best location in Giseny. The hotel is directly at the lake. Walkable to the public beach and pretty much everywhere.
The breakfast was amaizng and all the staff memebers were very friendly anddemonstrated solid hospitality skills.
I loved everything about this trip.”
”It was such amazing stay. We will come back very soon and as often as we will be able to do it. Thank you Patrick, Nshuti, Angelic, the Chef and all the staff in general. We need to buy now a 4 x 4 car especially for our upcoming stays at Palega Beach Inn !! ”
Kun lomailet kohteessa Kibuye, voit viettää aikaa katselemalla näyttelyitä kohteessa Ympäristömuseo. Varmista, että sinulla on aikaa vierailla alueen kirkoissa ja muistomerkeillä.
Alueen nähtävyyksiin kuuluu muun muassa Gisenyin ranta ja Nyungwe Forestin kansallispuisto, jotka ovat vain pari tämän järvinäkymistään tunnetun kohteen monista nähtävyyksistä.
