This was by far the best hotel I have ever stayed in. The staff were attentive and endlessly helpful. The design, magnificent. The restaurant, fabulous. Great breakfast, amazing dinner. The rooms are stunning, comfortable and equipped with everything you can possibly need. Even loofa pads in the bathroom. The only thing to be aware of is that you cannot drive up to the hotel. Google maps is no help. But there is a taxi stand just around the corner. the location is wonderful, walking distance to almost all of the wonders that Krakow has to offer.