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Arvostelut: Hotel Granvia Kyoto

4.5 out of 5
Hotel Granvia Kyoto
JR Kyoto Station, Karasuma Chuo-guchi, Karasuma-dori, Shimogyo, Kyoto, Kyoto

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 861 kautta 1169 arvostelua" "
Arvosana 8 - Hyvä. 233 kautta 1169 arvostelua" "
Arvosana 6 - OK. 44 kautta 1169 arvostelua" "
Arvosana 4 - Huono. 14 kautta 1169 arvostelua" "
Arvosana 2 - Hirveä. 17 kautta 1169 arvostelua" "

9,4/10

Siisteys

9,4/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,2/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys
Excellent location, however...
Extravagant and pompous. Despite being relatively modern, the hotel feels dated due to perhaps some desire for old times luxyry. Huge in size and very crowded. The room was literally minutes away from the front desk. Superior twin room was spacious for local standards and impeccably clean. Breakfest buffet seems to favor quantity of varieties over quality. We did like the cat-robot collecting used dishes though. Restaurants appear hugely overpriced concidering the alternatives in the vicinity. The location is very convenient for all purposes however. Would not visit again, would not recommend. Unless you feel the need for some tad overboard pretention.
Yöpyi 2 yötä lokakuussa 2023

10/10 Loistava

Conrad

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Well located for train, bus, subway
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Gloria

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

Takeru

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
部屋もいいし場所もいい。無敵では?
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Mohan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good service and location. Excellent value for the money.
Yöpyi 3 yötä toukokuussa 2024
Manager vastasi 27.5.2024
Dear MohanThank you very much for staying at Hotel Granvia Kyoto and for your feedback. We are most pleased and honoured to receive your compliments.It is a great encouragement for our staff to receive such a positive feedback.We will continue to strive to provide a more comfortable and relaxing space and service.Hope to see you again!Best regards, Director of Rooms

10/10 Loistava

Lawrence

Matkusti kumppanin kanssa
Excellent hotel situated right near the main station, super convenient, great service.
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 27.5.2024
Dear LawrenceThank you for staying at Hotel Granvia Kyoto.Our hotel is located in the Kyoto Station building, and is easily accessible by JR Shinkansen, conventional lines, and Kintetsu trains. Kyoto Station building is a large-scale commercial facility that includes specialty stores, restaurants, and even cultural facilities such as theaters.We are pleased to receive your kind words about our location and services.If you have a chance to come to Kyoto next time, please choose our hotel for your trip.We are looking forward to welcoming you again soon.Thank you for taking the time to write this review. Best regards, Director of Rooms

10/10 Loistava

kerry

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is perfectly situated in Kyoto Station. Easy to get to and the hub for everything. The hotel has an old eprld Japanese charm to it. This is my second stay because we like it thst much.
Yöpyi 3 yötä toukokuussa 2024
Manager vastasi 27.5.2024
Dear kerryThank you very much for choosing to stay with us at Hotel Granvia Kyoto.We hope your second trip to Kyoto was a memorable one.We will continue to make every effort to provide hearty hospitality services that will satisfy our customers, and we are looking forward to seeing you again. Best regards, Director of Rooms

10/10 Loistava

Akiko

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
両親の結婚50年のお祝いで、クラブラウンジ対象のグランヴィアデラックスツインに宿泊しました。 スタッフの皆さんのお心遣いには感動しました。 とても居心地が良い2泊でした。 クラブラウンジも最高で、朝食もゆったりいただき、アフタヌーンティーではスィーツを堪能、夕飯はカクテルアワーで美味しいお料理と種類もジャンルも豊富なお酒で、心もいっぱいでした^_^ 施設は古いのか、夜中に隣の喧嘩する声が聞こえてきたり、ウォッシュレットのリモコンが壊れていたのは少し気にになりました。
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Tiffany

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved staying at the Hotel Granvia Kyoto. The staff we interacted with were all amazing and went above and beyond to provide the best service to us. We enjoyed our stay and the complimentary upgraded room! We hope to stay here again when we come back to visit. Thank you for a memorable experience
Yöpyi 3 yötä toukokuussa 2024
Manager vastasi 27.5.2024
Dear TiffanyThank you very much for staying at Hotel Granvia Kyoto.We are very pleased and honoured to receive your compliments on our location, staff, etc.It is a great encouragement for us to know that our guests want to come back again. We will continue to strive for further enhancement and improvement of our services, so please come and stay here again when you visit Kyoto.All of our staff look forward to serving you again.Thank you very much for taking time out of your precious time to write to us.Best regards, Director of Rooms

10/10 Loistava

Ted

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location when needing to access the train system.
Yöpyi 1 yön toukokuussa 2024
Manager vastasi 23.5.2024
Dear TedThank you very much for staying at Hotel Granvia Kyoto.Thank you for your compliments on our location.We will continue to strive to provide the best services that will satisfy our customers, without taking advantage of our location.We look forward to welcoming you here again soon.Best regards, Director of Rooms

6/10 OK

Christy

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was incredibly inconvenient that the gym was not open at 6 am. This is a normal time for exercise during a business trip where meetings start at 8 or earlier. Can you really claim to have a gym as an amenity if it is not open at a convenient time? No. Waste of money to stay at a hotel with extra amenities if they don’t open till 7 am. I have never stayed at a hotel that claimed to have a gym but that I was unable to use due to restricted hours of operation. Unacceptable in my opinion I would never recommend this hotel due to this inconvenience.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Keren

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I will comeback
Yöpyi 3 yötä toukokuussa 2024
Manager vastasi 23.5.2024
Dear KerenThank you for staying with us at Hotel Granvia Kyoto.We are extremely honored to receive your full-score review for your stay here with us this time.We will continue to strive to provide a service and space where you can relax and refresh yourself away from the hustle and bustle of daily life.We sincerely hope that you will stay here again on your next trip.Thank you for your feedback.Best regards, Director of Rooms

10/10 Loistava

Peter

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Andrea

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Certainly worth the cost, clean and well-kept property in central Kyoto!
Yöpyi 5 yötä toukokuussa 2024
Manager vastasi 22.5.2024
Dear AndreaThank you very much for your recent stay with us, and for taking your valuable time to write the review.We are honoured by your kind words of praise.We will continue to strive to improve and enhance our services so that we can provide a stay that exceeds our customers' expectations.We are looking forward to seeing you again.Thank you for your feedback. Best regards, Director of Rooms

8/10 Hyvä

Bernhard

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Zentrale Lage und damit alles gut erreichbar. Egal welche Sehenwürdigkeiten (Ost oder West) waren einfach zu erreichen. Das Frühstück-Buffet könnte mehr Auswahl an Western-Touristen bieten.
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Jean

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great people.
Yöpyi 8 yötä huhtikuussa 2024
Manager vastasi 16.5.2024
Dear JeanThank you very much for staying at Hotel Granvia Kyoto.We are extremely honored to receive your full-score review for your stay here with us this time.We will continue to strive to improve our services, and we hope that you will visit our hotel again when you come to Kyoto.Best regards, Director of Rooms

10/10 Loistava

Rachel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are very kind, speak great English. Facilities are always clean. Would definitely stay here again! So convenient being right above Kyoto station
Yöpyi 4 yötä toukokuussa 2024
Manager vastasi 16.5.2024
Dear RachelThank you for your recent stay at Hotel Granvia Kyoto.We hope your trip to Kyoto was memorable.We are very happy to hear your compliments about our location and staff.We will continue to strive to improve our services so that we can meet the needs of various customers.We are looking forward to seeing you again.Best regards, Director of Rooms

10/10 Loistava

Maho

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

SEIICHI

Huonoa: Siisteys
Yöpyi 2 yötä huhtikuussa 2024

6/10 OK

Yutaka

Hyvää: Siisteys ja henkilökunta ja palvelu
コンセントが少ない。
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Jeffrey

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Granvia hotels always set the bar high for great quality hotels in Japan. Kyoto matches if not exceeds this expectation. Beautful room, amazing staff, and extremely convenient location inside Kyoto Station. Would absolutely stay again if given the opportunity.
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 14.5.2024
Dear JeffreyThank you very much for staying with us at Hotel Granvia Kyoto this time.It is a great pleasure for us to be your choice and that you would like to stay here again.Encouraged by the words we received from our customers, we will continue to devote ourselves to providing heartfelt hospitality services in the future.We are looking forward to seeing you again. Best regards, Director of Rooms

10/10 Loistava

Abdulla

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ideal location in Kyoto. Connected to the Kyoto train station. Tours start from across the street. Price is very economical. Service is exemplary. Many restaurants in the hotel and within a short walk. Shopping stores, and mall called Isetan are connected to the hotel. Breakfast was excellent. Strongly recommended.
Yöpyi 4 yötä toukokuussa 2024
Manager vastasi 14.5.2024
Dear AbdullaThank you for your recent stay with us at Hotel Granvia Kyoto.We are very pleased to hear your compliments on our hotel and location.Our hotel is located inside the JR Kyoto Station building, making it very convenient for sightseeing and business. There are also department stores and underground shopping malls in the Kyoto Station Building.We will strive to provide better services, and truly look forward to your next visit.Best regards,Director of Rooms

10/10 Loistava

PATRICIA, Anchorage

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location but will request room closer to the elevator as we always seem to be assigned the last room at the end of the hall, which is quite a distance to walk with suitcases. Other than that, it was an enjoyable stay.
Yöpyi 4 yötä toukokuussa 2024
Manager vastasi 14.5.2024
Dear PATRICIAThank you for staying with us at Hotel Granvia Kyoto. We are very happy to hear that you are satisfied with our location. When you make the reservation next time, please write the request and let us know that you want the room that near the elevator please.We will continue to strive to improve our services to meet the needs of various customers.We are looking forward to seeing you again.Thank you for your feedback.Best regards, Director of Rooms

2/10 Hirveä

KWIYOUNG

Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

William

Fgrt
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

Melinda

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location and great sized rooms with the best amenities
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 10.5.2024
Dear MelindaThank you very much for choosing to stay with us at Hotel Granvia Kyoto.It is a great pleasure for us to be your choice and receive your words of compliment.We will continue to make every effort to provide hearty hospitality services that will satisfy our customers, and we are looking forward to seeing you again. Best regards, Director of Rooms

10/10 Loistava

KAZUKI

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
京都に泊まる時は必ず利用していますが、駅直結で大変便利。部屋も広く落ち着いています。朝食は洋食バイキングも和食もどちらも美味しいです。
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Sayako

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
京都駅直結で、改札も、バスも、タクシーも、ショッピングも、コンビニもレストラン地下街も近く、この上ない立地。 ホテル内設備も素晴らしく、スタッフの対応もとても親切でした! 予算が可能であれば、京都ならココ!とオススメします。
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Tatsuki

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good amenities and confortable place.
Yöpyi 2 yötä toukokuussa 2024
Manager vastasi 8.5.2024
Dear TatsukiThank you very much for staying at Hotel Granvia Kyoto and for your feedback. We are most pleased and honoured to receive your compliments on our hotel.It is a great encouragement for our staff to receive such a positive feedback.We will continue to strive to provide a more comfortable and relaxing space and service.We look forward to seeing our guests again.Best regards, Director of Rooms

10/10 Loistava

Shinobu

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
スタッフのサービスは素晴らしいです。
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

YUKI

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
ロビーの対応が丁寧で、駅の真上なので便利でした。
Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

Elaine

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Expedia and the hotel granvia set this up to be a scam After booking with Expedia I received notification that Expedia now joined with hotels.com I later upgraded my room through hotels.com and received frequent reminders about my trip and my room - one room Upon checking in, hotel granvia charged me for a room booked through Expedia and hotels.com that is they charged me twice!! I couldn’t get in touch with Expedia the hotel was totally unhelpful and hotels.com informed me the problem was with Expedia and hotel granvia There are many nicer quieter cleaner hotels in Tokyo Avoid scammers don’t stay there
Yöpyi 4 yötä huhtikuussa 2024

10/10 Loistava

Srdjan, Athens

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient location, nice hotel, excellent value for the price.
Yöpyi 7 yötä huhtikuussa 2024
Manager vastasi 4.5.2024
Dear SrdjanThank you very much for choosing to stay at Hotel Granvia Kyoto.It is our great pleasure to know that you enjoyed the unique relax time in our hotel.We continually strive to improve our quality of service and do hope to have the pleasure of welcoming you back in the very near future.Best regards,Director of Rooms

10/10 Loistava

Corina

Yöpyi 4 yötä huhtikuussa 2024

10/10 Loistava

Kristin

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
An amazingly beautiful hotel, located in Kyoto station. A beautiful station with endless shopping and dining options, and obviously access to all the trains!
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 4.5.2024
Dear KristinThank you for your recent stay with us at Hotel Granvia Kyoto.We are very pleased to hear your compliments on our location.Our hotel is located inside the JR Kyoto Station building, making it very convenient for sightseeing and business. There are also department stores and underground shopping malls in the Kyoto Station Building.We will strive to provide better services, and truly look forward to your next visit.Best regards,Director of Rooms

10/10 Loistava

Dee

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
In proximity of Kyoto highlights
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 4.5.2024
Dear DeeThank you very much for choosing Hotel Granvia Kyoto.We are very happy to receive your compliments. Your compliments motivate us every day.We will continue to strive to create a hotel that meets the expectations of our guests.All of us at the hotel look forward to welcoming you again.Thank you very much for your kind comments.Sincerely yours, Director of Rooms

10/10 Loistava

Terry

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great. Room was spacious, service was exceptional, etc. Will stay again.
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 4.5.2024
Dear TerryThank you very much for coming to Hotel Granvia Kyoto.We are honored to hear that you were so satisfied with our hotel.We hope your trip to Kyoto was a memorable one.We will continue to strive to provide you with a space where you can relax and enjoy our services, and we look forward to your continued patronage.Thank you very much for taking time out of your precious time to write us.We look forward to welcoming you again.Best regards, Director of Rooms

10/10 Loistava

Clarke

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was extremely well run. staff were all friendly and willing to please.
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 4.5.2024
Dear ClarkeThank you for staying with us at Hotel Granvia Kyoto.It is a great pleasure for us to receive your compliments about your stay. Your words of praise are an encouragement to all of our staff, and we will continue to strive to provide heartfelt hospitality so that you can spend a wonderful time with us.We are looking forward to seeing you again.Thank you for your review.Best regards, Director of Rooms

8/10 Hyvä

Shih-Chuan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location. Convenient access to everything.
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 4.5.2024
Dear Shih-ChuanThank you for your recent stay with us at Hotel Granvia Kyoto.We are very pleased to hear your compliments on our location.Our hotel is located inside the JR Kyoto Station building, making it very convenient for sightseeing and business. There are also department stores and underground shopping malls in the Kyoto Station Building.We will strive to provide better services, and truly look forward to your next visit.Best regards,Director of Rooms

2/10 Hirveä

David

Matkusti perheen kanssa
We made a booking which was for the wrong date. We contacted take them immediately within (5 minutes) but in they did not respond until after the stay and billed us. In addition, it was for a smoking room, which we did not ask for. I do not recommend this hotel.
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Naohito

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024

8/10 Hyvä

BRIAN

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Actually in the train station.
Yöpyi 1 yön huhtikuussa 2024
Manager vastasi 26.4.2024
Dear BRIANThank you very much for coming to Hotel Granvia Kyoto.Thank you for your compliment about the location.Our hotel is directly connected to Kyoto Station, which is very convenient for access to tourist attractions and shopping.We will continue to make every effort to provide a more comfortable and satisfying space and service to all our guests without resting on our good location.We look forward to seeing you again soon.Best regards, Director of Rooms

10/10 Loistava

Maryanne, Mt Waverley

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Granvia is so convenient. To be on top of the train station is very convenient. 7/11 stores and restaurants are everywhere.
Yöpyi 6 yötä huhtikuussa 2024
Manager vastasi 26.4.2024
Dear MaryanneThank you very much for staying at Hotel Granvia Kyoto and for your feedback. We are most pleased and honoured to receive your compliments on our hotel.It is a great encouragement for our staff to receive such a positive feedback.We will continue to strive to provide a more comfortable and relaxing space and service.We look forward to seeing our guests again.Best regards, Director of Rooms

10/10 Loistava

Kimball

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is hard to find if you arrive by train, even though it is in the station building. Not enough direction signs in the station. Elevator buttons for "Front" and for the mezzanine passageway to JR lines are dark, and they are set way down low so you can't read them. When elevator is crowded, it's impossible to bend over or squat down so that you can see which button is which. Plus which the labels are written in teeny tiny print! On the M3 level, there's a sign next to the south elevator saying to use this elevator to get to the "front". However, there's no indication of whether to go up or to go down. There's actually an arrow that points in BOTH directions! How is a person supposed to know which way to go???!!!! I decided to try UP, but of course I actually needed to go DOWN! It was so frustrating after I had just been traveling for 24 hours continuously.
Yöpyi 9 yötä huhtikuussa 2024
Manager vastasi 27.5.2024
Dear KimballThank you very much for staying at Hotel Granvia Kyoto.However, we sincerely apologize for any inconvenience caused by the accessibility.Please feel free to contact our staff if you have any problems.We continually strive to create an accommodation that meets the expectations of our customers.We are looking forward to seeing you again.Best regards,Hotel Manager

8/10 Hyvä

John

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Central location at rail. Buffet breakfasts very busy
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 27.5.2024
Dear JohnThank you very much for staying at Hotel Granvia Kyoto.We are very pleased to hear your compliments about our location.Thank you also for your valuable opinion about the breakfast.We will continue to strive for further enhancement and improvement of our services even under crowded conditions, and we hope that you will visit us again when you come to Kyoto.We look forward to welcoming you again.Best regards, Director of Rooms

8/10 Hyvä

AMEL

Yöpyi 3 yötä huhtikuussa 2024

8/10 Hyvä

Sada

Matkusti perheen kanssa
Everything was all right.
Yöpyi 2 yötä huhtikuussa 2024
Manager vastasi 24.4.2024
Dear SadaThank you very much for staying at Hotel Granvia Kyoto.We are very happy to know that you had a good experience at our hotel.We continually strive to improve our quality of service.Thank you again for your compliments and next time you come to Kyoto, we hope you will staying here again.Best Regards,Director of Rooms

10/10 Loistava

Mark

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024

10/10 Loistava

Douglas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room very clean and comfortable. Staff very friendly and helpful
Yöpyi 4 yötä huhtikuussa 2024
Manager vastasi 23.4.2024
Dear DouglasThank you very much for staying with us at Hotel Granvia Kyoto.It is a great pleasure for us to be your choice and receive your words of compliment.We will continue to make every effort to provide hearty hospitality services that will satisfy our customers, and we are looking forward to seeing you again. Best regards, Director of Rooms

10/10 Loistava

Forrest

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Coin laundry would be nice
Yöpyi 3 yötä huhtikuussa 2024
Manager vastasi 27.5.2024
Dear ForrestThank you for staying at Hotel Granvia Kyoto.We hope you enjoyed your trip to Kyoto.Thank you also for your valuable feedback about our laundry service.We provide laundry service, so please use it next time you stay with us.We will continue to strive for uncompromising cleanliness and a hygienic environment in order to be a base for our guests to have a quality trip where they can stay in comfort and peace of mind amidst a new lifestyle.We look forward to welcoming you again.Sincerely yours, Director of Rooms