La Ceiba Hotellit

”Bien solo que hubo filtración y tardaron en arreglar el problema esperé 3 horas y luego volví y seguía el problema nos querían cambiar de habitación pero ya nos íbamos al otro día temprano y le dijimos que no porque mi mujer estaba embaraza y cansa y mi hijo dormito a las 12:00 am pero de lo demás excelente servicio espero volver ”

”Spent a week at the Serenade All-Suites in Punta Cana (adults only) April 21-28. We did not purchase the Elite package & I feel it was not needed. We did get the Elite check-in & a butler which was a perk of Expedia (they said). Glady, Chayrel & Jorge were great! Being on the adult side, we had access to the family side, except the à la carte restaurants. We also had access to the rooftop pool/bar & we had a free hydrotherapy session that we did book for the day before coming home via the lady...

”Very nice”

”This has been one of the best hotels I’ve stayed at! Everyone is so nice and welcoming. Stevens has been so helpful this whole time we’ve been here, along with Jorge and many others! I would definitely come back here. ”

”We had an absolutely amazing time at this hotel! Everything was perfect for spending both Christmas and New Year here. There was plenty of great entertainment and activities, so there was always something to enjoy. The staff were truly wonderful so friendly, kind, and always helpful. A special thank you to Rosalba, Saimy, beach bar workers and even though I can’t remember everyone’s names, there were so many lovely people who made our stay extra special. This was a perfect holiday in every way,...

”Le personnel très gentil ”

”SENTIRSE EN CASA,PERSONAS MUY AMABLES ,LIMPIEZA ABSOLUTA ,GRACIAS A SEÑOR ANDRES ,LAS CHICAS DE RECEPCIÓN [MUY LINDAS]LA SEÑORA QUE SE OCUPÓ DE LA LIMPIEZA, GRACIAS A TODOS ☺️”

”No Breakfast. No Wi-Fi in the room”

”Pros: layout and fixtures were nice. Francisco, melody, and suny top notch. Cons:NO HOT WATER!! first room had broken patio lock and both rooms smelled terrible like farts. Room two had trash and dust behind the wood vertical partition, the sofa was stained the ottoman had a rip, no balcony furniture, the oven door was dirty. The lift top coffee table came apart, It was impossible to get face towels or hand towels, when I looked at the housekeeping cart there was none to be found only large...

”Room had a strange smell, when we got there. It took some time with AC blowing for smell to disappear. Wi-Fi not great at all kept going in and out. ”

”Staff were inviting, courteous and helpful. Room was clean and air-conditioning worked extremely well. Bed was not comfortable and no washcloths, no microwave in room. However, there was a microwave available at desk, blanket and hand towels available on request. Lovely courtyard!”

”Fresh hotel with friendly service ”

”The place is amazing spotless cleaned! The food was excellent. I would say they need a little help with customer service at the restaurants. Overall and excellent resort, already seeing if we can book a return at end of year!”

”The hotel is beautiful! The staff is very friendly and welcoming! I had better expectations with the food. The beach is a paradise! The water slides and water parks were amazing for my two daughters under 5. We will be definitely coming back!”

”Desayuno muy bien”

”We booked 5 nights at Lopesan in Punta Cana to celebrate our daughter’s birthday, arriving 4/25/26. At check-in, before we even had a room key, a staff member aggressively pitched a “Unique” upgrade — claiming the included food was “no good” while Unique offered far better food, lobster, a private buffet, a private beach with drink service to your chairs, and a private pool. For our daughter’s birthday, we agreed. The next morning, the Unique buffet was shocking: a tiny, sweltering room with no...