La Quinta Inn & Suites – Lake Mathews, Kalifornia

”The hotel itself was fine, but the housekeeping service was concerning. Our room was not cleaned at all, the towels weren’t replaced, and the bed was never made. I’m not sure if this was an oversight or normal practice, but it was definitely unexpected for us.”

”A 2 minute repair to plumbing tape on the showerhead in room 213 would eliminate getting sprayed in the face when the water is turned on. It took me 3 tries with the breakfast room toaster and my English muffin was barely warm. A new toaster on Amazon costs $50. The walls are paper thin. I could hear my neighbors talking over my TV. They have a shop with snacks but they won’t let you in to browse. This gave me a clue as to the other guests. Won’t return.”

”Dirty carpet, holes in carpet, broken treadmill, understaffed, long waits at reception, homeless people roaming the parking area Don’t stay here”