Marriott Hotels & Resorts – Läntiset asuinalueet, Illinois

”We had prepaid our room in full. When we arrived at the hotel, the receptionist charged our card for the accommodation. He didn’t tell us that he is charging the card. We thought that the card was swiped for incidentals. We called the reception to ask why this was done. He claimed that he had not charged the card and no apology. We get a message when something is charged on the card. On the day of the departure accounting department said that they will remove the charge. It took more than 2...

”I would recommend for a weekend stay. The green surroundings are beautiful, I greatly enjoyed the time outdoors. Friendly customer service. Room noise cancellation could be a bit better. At least during a weekend, there are a lot of families so be prepared to share the swimming pool with children running around ;)”

”Stayed at the Marriott in Oak Brook Friday though Sunday wknd of May ”

”Good clean hotel, friendly staff, coffee shop and restaurant on site. Surprise parking charge which is annoying. I wouldn’t have minded if I was told before booking. Transparency goes a long way”

”Extremely Rude staff at the reception tbey dont smile they dont greet and they don’t empathize with the guests situation . I travelled almost 12 hours and when i reaches hotel i requested for a room on the top floor the front office lady upfront denied and then she also made an error by charging my catd for the night stay whereas i had paid the amount online at thw time of booking when i asked her ahe connected mw to the manager Andrew or Sam i dont remember and he tried to cover up the miatale...