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Arvostelut: Horseshoe Las Vegas

4 out of 5
Horseshoe Las Vegas
3645 Las Vegas Blvd S, Las Vegas, NV

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 4748 kautta 11897 arvostelua" "
Arvosana 8 - Hyvä. 3374 kautta 11897 arvostelua" "
Arvosana 6 - OK. 1821 kautta 11897 arvostelua" "
Arvosana 4 - Huono. 1053 kautta 11897 arvostelua" "
Arvosana 2 - Hirveä. 901 kautta 11897 arvostelua" "

8,0/10

Siisteys

7,8/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

7,8/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Veli-Matti

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 11 yötä toukokuussa 2023
ALM vastasi 13.6.2023
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 OK

Petri

Huonoa: Siisteys
Yöpyi 2 yötä toukokuussa 2023
Issac vastasi 14.5.2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Loistava

Miska

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good
Yöpyi 1 yön huhtikuussa 2023
Dan vastasi 8.4.2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Hyvä

Ari

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Hyvä sijainti
Yöpyi 2 yötä maaliskuussa 2023
Horseshoe Guest Services vastasi 14.3.2023
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!

8/10 Hyvä

Veli-Matti

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Harvoja kasinoita, mistä löytyy vielä pokerihuone. Starbuck tms puuttuu.
Yöpyi 11 yötä syyskuussa 2022
asst Hotel Manager vastasi 17.3.2023
We’re thrilled you enjoyed your time with us. We appreciate you taking the time to provide your feedback and we hope to welcome you back to Horseshoe Las Vegas in the future.

8/10 Hyvä

Heikki

Yöpyi 1 yön syyskuussa 2022

6/10 OK

Tarkistettu asiakas

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Worn and impersonal
Big resort that has no personality, is very worn and in a desperate need of refresh. Location is excellent in the middle of the strip opposite to Bellagio.
Yöpyi 5 yötä kesäkuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2022

8/10 Hyvä

Hali

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
So expensive
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Jose Pedro Segovia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 2 yötä toukokuussa 2024
John vastasi 28.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Hirveä

Joe

Worst class of guests, can tell the dont so the best job cleaning due to the type of people that stay here
Yöpyi 1 yön toukokuussa 2024
John vastasi 28.5.2024
Hello Joe, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 OK

Lorna

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys
Our room had cobwebs with dust hanging off of them, dirty base boards, dirty doors and peeling wall paper. The ice bucket bag was never changed. The hotel definitely deteriorated since last year.
Yöpyi 4 yötä toukokuussa 2024
Doug vastasi 28.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Loistava

Jose R.

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff needs to familiarize themselves with Kiosk options when questions are raised.
Yöpyi 1 yön toukokuussa 2024
Michelle vastasi 27.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Hyvä

Shari

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything
Yöpyi 3 yötä toukokuussa 2024
Michelle vastasi 27.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Loistava

Nicole

Hyvää: Siisteys ja henkilökunta ja palvelu
Good location! Nice clean hotel!
Yöpyi 2 yötä toukokuussa 2024
Latrice vastasi 27.5.2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed it! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Loistava

Ashtyn, Van Buren

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was our first time staying in vegas and we absolutely LOVED it! the horseshoe was smack in the center of the strip and we were able to walk everywhere! the location of this hotel was immaculate, and the price was ever BETTER! even if you don’t want to go far, the hotel itself has SO much to do and room for exploration! definitely give it a try on your next time in!
Yöpyi 2 yötä toukokuussa 2024
Latrice vastasi 27.5.2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Hyvä

Cristian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was has a great location. It also has a variety of Dining options. Easy access to Las Vega Strip.
Yöpyi 2 yötä toukokuussa 2024
Latrice vastasi 27.5.2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Hyvä

Francisco, Tampa

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 4 yötä huhtikuussa 2024
Kimberly vastasi 27.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Loistava

Pawel, Las vegas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Doug vastasi 27.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Loistava

Carlos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
poner mas maquinas
Yöpyi 3 yötä toukokuussa 2024
Michelle vastasi 26.5.2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Loistava

Ellen, OAKLAND

Did my homework. Read a gazillion reviews for the Horseshoe and other properties as I had not been to Las Vegas in a long time. I had stayed at “Ballys” in the past. Took a deep breath and booked 4 nights at the Horseshoe … and it was the PERFECT choice! To address some of the issues noted in the reviews … 1) check-in was EASY and QUICK using the kiosk - I recommend this even for a tech-phobes (they have people there to help you if you need them), 2) never had a problem with slow elevators, always got one within a minute, 3) my room on floor 11 was spotlessly clean (no “snakes” … per one review), very comfy bed, dead quiet at night and blackout drapes that worked, 4) GREAT water pressure in the shower, perfect AC as I wanted it, 5) mini-frig was cold … true - no “coffee service” but I brought a hot pot and made my own (duh!), 6) internet was FAST for 2 devices, and 7) check out was quick per the kiosk (and you can check your bags for free for the day!). Best part … CENTER STRIP!!! Location, location, location! I walked to everything. My room was on the north side of the building facing the sphere so I had a sphere-show every night! That thing is very entertaining! Worst part … LOTS of smoking in the casino. Just yuck! But since the Horseshoe is connected to Paris I just ran through into Paris which had MUCH better air … or bring a gas mask for when you have to walk through the casino :) Overall, the Horseshoe was a winner and worked for me! I highly recommend it!!!
Yöpyi 4 yötä toukokuussa 2024
Christina Banks vastasi 26.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Hyvä

Sean

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great view of the sphere
Yöpyi 4 yötä toukokuussa 2024
Dan vastasi 25.5.2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 OK

Pamela

Matkusti perheen kanssa
Great location. We have stayed at the Horseshoe Las Vegas 4 times. This year we noticed it was beginning to look run down and not as well kept. The hallway carpet on our floor was not vacuumed once in the week we stayed. We were very annoyed with the wifi as we had to phone tech support everyday to get reconnected. After paying a high resort fee we felt we did not get the service we expected. There were 2 days that house keeping did not come in and clean our room. It’s unlikely we’ll be staying at the Horseshoe again.
Yöpyi 7 yötä toukokuussa 2024
Dan vastasi 25.5.2024
Hello Pamela, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

4/10 Huono

JOSE

Yöpyi 3 yötä toukokuussa 2024
Michelle vastasi 26.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Loistava

Anna, River Grove

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lady at check in was such a kind lady
Yöpyi 1 yön toukokuussa 2024
Dan vastasi 25.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Hirveä

Linda

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The property offers a lot of options
Yöpyi 1 yön toukokuussa 2024
Dan vastasi 25.5.2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Loistava

jose, miami

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Recently renovated, rooms are clean, spacious and smoke free.
Yöpyi 4 yötä toukokuussa 2024
Doug vastasi 25.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Loistava

Tahnia

Good
Yöpyi 4 yötä toukokuussa 2024
Michelle vastasi 25.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 OK

Emma

Huonoa: Henkilökunta ja palvelu
Yöpyi 5 yötä toukokuussa 2024
Michelle vastasi 25.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Loistava

Alana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great experience
Yöpyi 4 yötä toukokuussa 2024
Kimberly vastasi 25.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Huono

Cody Michael

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Caught blackjack dealers cheating, and the only response from management and pit boss was “yeah that’s messed up”. I have a random $400 charge, on top of all the other charges to my credit card that can’t be explained as to why. When I checked in, the staff refused me accommodations I was promised when booking, and it wasn’t until I threatened to rebook my stay that they cooperated. Just wasn’t impressed. Won’t be staying again unless it’s my only option.
Yöpyi 4 yötä toukokuussa 2024
Kimberly vastasi 25.5.2024
Hello Cody, thank you for providing your feedback on your most recent stay.  Please contact Horseshoe Las Vegas directly to speak to a member of management regarding your experience.

8/10 Hyvä

Kaveh, Westmont

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Dan vastasi 25.5.2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed my stay
Yöpyi 5 yötä toukokuussa 2024
Kimberly vastasi 24.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 OK

Karel

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
2,5 h beim Check in gewartet. Dusche total dreckig mit toten Fliegen, die mit dem Putzen nicht entfernt wurden, sondern einfach an einer anderen Stelle auftauchten. Zimmer war vom Fahrstuhl schnell zu erreichen. 50 Dollar Resort Fee und 20 Dollar Parkgebühren einfach unverschämt.
Yöpyi 2 yötä toukokuussa 2024
Kimberly vastasi 24.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Hirveä

shu wen

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
I’m check out in this morning around10:40am,I want a Question with the lady the name called Lucy Bad attitude! I feel unhappy with that! I came Vegas so many time, but in this trip, I tried horseshoe first time that made me so sad!
Yöpyi 3 yötä toukokuussa 2024
Christina Banks vastasi 24.5.2024
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 OK

Wesley

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
Horseshoe is definitely one of the better Caesars properties when compared ti Linq, Harrahs, and Flamingo. The room was sizable with a decent shower, though it is still due for another remodel as there are many scuffs and wears & tears on all the furniture. I will say the bed was actually quite exceptional. The elevators on the other hand were terrible and on one day it completely stopped working. This place would not be my first choice to stay a, but for impacted weekends, it is not a bad choice for a comfortable room. View is also very underrated if you are facing the highroller and sphere.
Yöpyi 5 yötä toukokuussa 2024
ALM vastasi 23.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Loistava

Stella

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Yöpyi 2 yötä toukokuussa 2024
Kimberly vastasi 23.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Hirveä

Carlos R

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Ok hotel. You get what you pay for
Yöpyi 1 yön toukokuussa 2024
Kimberly vastasi 24.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Hyvä

Juan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great facilities, nice ubication and the rooms very spacius and comfort.
Yöpyi 3 yötä toukokuussa 2024
Kimberly vastasi 23.5.2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Huono

Luz

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Kimberly vastasi 24.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Hyvä

Naian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Kimberly vastasi 24.5.2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Loistava

Samer

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Line for chicken was huge and stuff was unhelpful
Yöpyi 2 yötä toukokuussa 2024
Latrice vastasi 22.5.2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Loistava

Carissa

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms have been recently renovated. The room was very clean and the view from the high roller room was excellent! I will be staying here again when I find myself in Vegas.
Yöpyi 4 yötä huhtikuussa 2024
Latrice vastasi 22.5.2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 OK

Audree

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
ALM vastasi 23.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Huono

GUMMADI MAHESHWAR

Huonoa: Henkilökunta ja palvelu
Yöpyi 4 yötä toukokuussa 2024
John vastasi 23.5.2024
Hello Gummadi, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Loistava

Cornelia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel is huge and it took us two days to get our bearings. The parking garage is in the neighboring hotel and was therefore not easy to find. The room was spacious and clean.
Yöpyi 4 yötä toukokuussa 2024
Doug vastasi 22.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Hirveä

DONG JAI

now i didnt check in. because , i dont have a hotel comformation number, and long line at front desk
Yöpyi 1 yön toukokuussa 2024
Kimberly vastasi 23.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Loistava

Angelo

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Posizione perfetta per vedere la Strip a piedi. Struttura ottima
Yöpyi 1 yön toukokuussa 2024
Doug vastasi 22.5.2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Hyvä

Brian

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A little pricey for the quality of hotel. Additional dining options would be nice. Waters in the room would also be good. Convenient location with a monorail stop.
Yöpyi 4 yötä toukokuussa 2024
Michelle vastasi 22.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 Hirveä

Veerinder

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Kimberly vastasi 23.5.2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.