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Arvostelut: OYO Hotel and Casino Las Vegas

3.5 out of 5
OYO Hotel and Casino Las Vegas
115 East Tropicana Avenue, Las Vegas, NV

Arvostelut

6,0
Arvosana 10 - Loistava. 1471 kautta 6671 arvostelua" "
Arvosana 8 - Hyvä. 1177 kautta 6671 arvostelua" "
Arvosana 6 - OK. 1255 kautta 6671 arvostelua" "
Arvosana 4 - Huono. 1179 kautta 6671 arvostelua" "
Arvosana 2 - Hirveä. 1589 kautta 6671 arvostelua" "

5,8/10

Siisteys

6,8/10

Henkilökunta ja palvelu

5,8/10

Palvelut/mukavuudet

5,4/10

Majoituspaikan kunto ja tilat

6,2/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Pekka

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dont be fooled by the pictures and the prize. Actually this place is a total dump. Most of the elevators didn’t work. Combined to the fact there is no stairs to the groundfloor equals fire hazard. Rooms were filthy and electrical outlets looked dangerous. Rarely have I see such a disparity between pictures and reality. Pictures looked good, in reality we were happy to leave the hotel safe and sound.
OYO Reservations Dept. vastasi 31.10.2023
We apologize for your recent experience with us, Pekka. We will pass this to the rest of our Management team so that they are aware of this situation.

8/10 Hyvä

KAP

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The pool had no heat just from the sun and it was the 1st time in my many stays that I had to pay for parking
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Katie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and quiet!
Yöpyi 5 yötä toukokuussa 2024

10/10 Loistava

Isidra

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The plce was not super busy. Nice and relaxing
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Ena

Yöpyi 2 yötä maaliskuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
Please come see us again soon!

2/10 Hirveä

Jeffrey

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property reeks of cigarette smoke. We hate cigarettes! Our room smelled like smoke and then they tried to charge us for smoking in our room!!! It is unbelievable. Worst hotel ever.
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
This is NOT what we like to hear. We greatly appreciate your candid feedback about your recent stay and will make sure our Management Team is fully aware of this situation, so that this does not happen again to you or any other patrons of OYO Hotel/ Casino.

8/10 Hyvä

Carlos

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The entire staff was great, front desk & housekeeping had zero issues. Extremely friendly and helpful my entire stay & the hotel itself was pretty clean. The only drawbacks during my stay was the fact that the elevator button on the 3rd floor didn’t work for some reason, so we had to take the stairs, which is fine since it isn’t a higher floor. And the demolition next door is a little noisy in the morning if you’re directly facing it, but it wasn’t a dealbreaker. This is my second time staying here, for the price is definitely worth it.
Yöpyi 5 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
We sincerely apologize for the issue you experienced and hope the rest of your stay was enjoyable. Thank you for the feedback and we hope to see you again soon!

8/10 Hyvä

Salvador

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
The elevator was by far the worst thing about the Oyo. One functional elevator for an entire floor of rooms, you’re talking half an hour sometimes to get up and down to your room. Same thing for the parking garage elevator, only one worked. Aside from that, dining options were kind of limited, hooters was the only thing open late. The cafe closes way too early, we went for EDC and wouldn’t get up till later, a cup of coffee would have been nice but we had to go off property to get anything worthwhile. Guess we can’t expect much for a cheaper rate and booking later than we should have.
Yöpyi 5 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
We want to personally apologize that the hotel did not meet your expectations.

6/10 OK

joshua

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
For being a hotel and casino in Vegas I expected more. There were cracks in the doors chunks missing from the door jam like someone forced it open. The AC was broken in our room. Called there maintenance twice went to the front desk about it. Nothing. It's Vegas it's hot you need ac. But I guess this is there marketing trick to get ppl out of the rooms and into the casino. Won't be back.
OYO Reservations Dept. vastasi 23.5.2024
We are sad to read that our service was a disappointment during your last stay. We take great pride in delivering excellent service. Unfortunately we failed to exceed this expectation and for this, we are truly sorry.

2/10 Hirveä

Ilaria

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was dirty, staff was rude, also I got charge for smoking violation and I got charged more then $400 and I don’t smoke nobody does from my family very disappointed I will never return to this horrible place
Yöpyi 4 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
We apologize for your recent experience with us. We will pass this to the rest of our Management team so that they are aware of this situation.

10/10 Loistava

Pier Angeli

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
like the place. cheapest hotel near the strip. the room and bathroom needs a bit of an improvement but stayable. needs a bit of renovation and more elavators please. had to wait too long for elevators. but staircase is always open. but not convenient if your room is up on the 12th floor. otherwise, it’s got great location if you want a cheap hotel near the strip.
Yöpyi 3 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
This is NOT what we like to hear. We sincerely apologize that your recent stay with us did not exceed your expectations. We appreciate your feedback and we will we make sure our management team is aware of this situation.

4/10 Huono

Reiner

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Zimmer wurden nicht gereinigt nur nach mehrmaligen Nachfragen 1 mal. Aufzug ging nicht. Nach Beschwerde wurde gesagt dass wir ja gehen Können. Nie wieder OYO
Yöpyi 8 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
Das ist NICHT das, was wir gerne hören. Wir freuen uns sehr über Ihr offenes Feedback zu Ihrem letzten Aufenthalt und werden sicherstellen, dass unser Managementteam sich dieser Situation voll bewusst ist, damit Ihnen oder anderen Gästen des OYO Hotel/Casinos nicht noch einmal etwas passiert.

8/10 Hyvä

Joel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
Please come see us again soon!

6/10 OK

Tyler

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Run down hotel.
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 21.5.2024
We want to personally apologize that the hotel did not meet your expectations.

4/10 Huono

Robert, Castle Rock

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
No working ice machine on the floor. No in room coffee or in room refrogerator.
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 21.5.2024
We want our guests to have the best experience possible where everything exceeds their expectations. We are sorry if that was not the case during your visit.

4/10 Huono

Colten

Yöpyi 4 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
Please come see us again soon!

2/10 Hirveä

Soshi

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
S
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 21.5.2024
Thank you for your review.

6/10 OK

Cammi

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Great location close to the strip. The property is showing its age. Could use updating.
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 20.5.2024
We apologize that you feel we have under-performed, but we appreciate your candid feedback!

8/10 Hyvä

Patricia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very affordable and decent location - not right on the Strip but convenient. There was only one working elevator, which we heard has been the case for quite some time. They really need to fix at least one other one. The construction next door at the Tropicana was annoying with jackhammering early in the morning. Otherwise, it was a great experience.
Yöpyi 3 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 20.5.2024
This is NOT what we like to hear. We sincerely apologize that your recent stay with us did not exceed your expectations. We appreciate your feedback and we will we make sure our management team is aware of this situation.

4/10 Huono

Brian

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 21.5.2024
Please come see us again soon!

10/10 Loistava

Martha

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Everything was good just needs some updating but overall was decent.
Yöpyi 2 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 20.5.2024
Thanks for this great review! We are happy to hear you enjoyed your stay and look forward to seeing you again next time!

2/10 Hirveä

Junichiro

Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The noise from the air conditioner was too much. You should try sleeping in this room once. You will never be able to sleep. Please don't charge money for a room that people can't sleep in the future.
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 20.5.2024
We sincerely apologize that your recent visit was not what you hoped it would be. We hope you will give us a second chance in the future.

10/10 Loistava

CARLOS

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
NICE AND QUIET
Yöpyi 4 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 21.5.2024
Thank you for this feedback. We’re happy to hear you had a good time and hope you’ll come back and see us again!

6/10 OK

Thorsten

Hyvää: Henkilökunta ja palvelu
The A/C was very low. The bes sheets had small hairs on them. Windows were extremely dirty ( probably from the demolition of a building next door) Only one elevator was working… Staff was very friendly and supportive.
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 20.5.2024
Thank you for providing this feedback about your recent stay. We’re happy to hear you enjoyed our staff but apologize that our rooms & facilities did not exceed your expectations

6/10 OK

Jonathan

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Only one of the three elevators were working, which caused some delays getting to and from the room.
Yöpyi 3 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 20.5.2024
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

4/10 Huono

Cristina

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Room was not cleaned well. Faucet handle broken, all the surfaces had dust and sticky parts. Window couldn’t even close all the way so it was loud from outside. Couldn’t sleep the first night because of it
Yöpyi 2 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 17.5.2024
We want to personally apologize that the hotel did not meet your expectations.

2/10 Hirveä

Jennifer

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Awful
Yöpyi 1 yön huhtikuussa 2024
OYO Reservations Dept. vastasi 20.5.2024
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 Hirveä

Horacio

Matkusti kumppanin kanssa
I got an extra charge on my card
Yöpyi 3 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 23.5.2024
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 Hirveä

FLORIBEL

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
OYO Reservations Dept. vastasi 17.5.2024
Please come see us again soon!

4/10 Huono

Lorena

Huonoa: Majoituspaikan kunto ja tilat
Na
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 15.5.2024
Thank you for your review.

2/10 Hirveä

Alexiss

Terrible
Yöpyi 2 yötä huhtikuussa 2024
OYO Reservations Dept. vastasi 15.5.2024
We sincerely apologize if your visit was less than satisfactory. We are dedicated to improvement, and we would appreciate any additional feedback you may have.

2/10 Hirveä

Jeannie

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was HORRIBLE! The General manager and the shift manager were so rude!! They charge you a resort fee for a nasty hotel. Out of 6 elevators only ONE was working. It would be over 20 minutes to even get into one. We were on the 11th floor and would take the stairs instead.. Then we received a notice that the smoke detector detected smoke in our room therefore we were going to be charge over $400. I tried talking to the front desk and they gave me a script of that it was non refundable and I had to dispute it with my credit card. Spoke with 2 shift managers who laughed at me when I explained that I didn’t smoke and have never smoked. She was being sarcastic and plain rude! I happened to check the BBB and there are hundreds of complaints for the same reason. So they charge you cheap for your room but get you with these nonsense fees. It is ridiculous.. I will NEVER stay there again. I have submitted multiple complaints to get my refund and it has not happened!! DO NOT STAY AT OYO!!
Yöpyi 3 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 15.5.2024
This is NOT what we like to hear. We greatly appreciate your candid feedback about your recent stay and will make sure our Management Team is fully aware of this situation, so that this does not happen again to you or any other patrons of OYO Hotel/ Casino.

10/10 Loistava

Maysa

Yöpyi 4 yötä helmikuussa 2024
OYO Reservations Dept. vastasi 16.5.2024
Please come see us again soon!

2/10 Hirveä

Roy

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I checked in and a couple minutes the toilet started to flood . I have a video and pictures .. the lady down stairs was super rude about it . And didn’t want to switch my room . The line was super long to check in as well one one person working in the front it was the worse
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
We sincerely apologize if your visit was less than satisfactory. This is not what we like to hear and not the standard we hold ourselves to. We will make sure your comments reach the appropriate management so we can improve. Thank you for your feedback.

6/10 OK

Mariana

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Please come see us again soon!

2/10 Hirveä

Yesenia

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was only one elevator to get to my room, wait time was unreasonable. I had to walk up several flights of stairs to get my room. I would not recommend anyone to stay here.
Yöpyi 3 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
This is NOT what we want to hear! We apologize if your stay was less than you had hoped for.

2/10 Hirveä

Georgina

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Please come see us again soon!

2/10 Hirveä

arome

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Please come see us again soon!

10/10 Loistava

Jorge

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Please come see us again soon!

2/10 Hirveä

Laramie

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Horrible smell at the pool. Rooms a/c didn’t work. Elevators mostly down. Bathroom in room filthy.
Yöpyi 2 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
We’re sorry to hear our property didn’t meet your expectations. Please know that your feedback is important to us, so we’ve sent this to Management to help guide decisions that are made to improve our hotel.

8/10 Hyvä

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Everything was great except for there was only one working elevator. And then the Hooters restaurant was terrible service. We stood there for 20 minutes, waiting to get a table and everyone ignored us.
Yöpyi 2 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Thank you for taking the time to respond to our e-mail. We are sorry that the cleanliness of the room did not meet your expectations and our standards, and the restaurant experience was not always as pleasant. We will share your comments with our management and staff, especially with our Housekeeping and Food & Beverage Departments.

2/10 Hirveä

Maricela

Huonoa: Siisteys
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Please come see us again soon!

2/10 Hirveä

Kristen

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
OYO gave my room away after speaking with them multiple times traveling from Houston I was stranded outside in Vegas at midnight by myself. They said we over sold by 8. So messed up.
Yöpyi 4 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
This is NOT what we like to hear. We greatly appreciate your candid feedback about your recent stay and will make sure our Management Team is fully aware of this situation, so that this does not happen again to you or any other patrons of OYO Hotel/ Casino.

2/10 Hirveä

Eriberto

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
If you like cold showers make sure to book here
Yöpyi 2 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
We’re sorry to hear that you did not have any hot water in your guestroom during your stay. This is a basic amenity that should always be available during every stay.

8/10 Hyvä

Gary

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
economical. liked the lower stakes... and nice staff.
Yöpyi 3 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Thank you for the kind review. Please come see us again soon!

8/10 Hyvä

Caroline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect
Yöpyi 7 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Thanks for this kind review. We are glad to hear you enjoyed your visit with us. Come see us again soon!

6/10 OK

Junil

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä toukokuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Please come see us again soon!

2/10 Hirveä

Angelica

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
La habitación terriblemente sucia, los baños asquerosos, la cama y las colchas llenas de polvo, no volvería a quedarme en ese hotel nunca más
Yöpyi 2 yötä toukokuussa 2024

6/10 OK

Crystal

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
OYO Reservations Dept. vastasi 14.5.2024
Please come see us again soon!

8/10 Hyvä

Milivoje

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön toukokuussa 2024
OYO Reservations Dept. vastasi 10.5.2024
We are happy to hear you enjoyed your stay. Come back and see us again soon!