Dear Kathleen,Thank you for your 10/10 review, we appreciate this!Kind Regards,Chantelle O DwyerGuest Experience Manager

Dear Paul,Thank you for taking the time to leave a review.Hopefully we can welcome you back to our hotel very soon.Kind Regards,Chantelle O DwyerGuest Experience Manager

Dear George.Thank you for your lovely feedback regarding Carlos, I am glad he was able to promptly resolve this situation for you.I hope we can welcome you back sometime in the future to our hotel.Kind Regards,Chantelle O Dwyer Guest Experience Manager

Dear Lyda,Thank you for your 10/10 review.Kind Regards,Chantelle O Dwyer Guest Experience Manager

Dear Murray,Thank you for your recent stay and for the feedback on our hotel and team. I am sorry that this time was not the experience it should have been for you. Such feedback is important to us as we do take it on board and learn from it to improve upon our offering, thank you.If you are looking to stay with us again in the future please let me know.Kind Regards,Chantelle O DwyerGuest Experience Manager

Dear Deirdre,Thank you for taking the time to leave a review and share your positive feedback.I hope we can welcome you back to our hotel in the future.Kind Regards,Chantelle O DwyerGuest Expereince Manager

Dear Keith,Thank you for your stay and for the feedback on our hotel and team. I am sorry to hear about the heating not working properly in your room.I am delighted to see you loved breakfast.I look forward to welcoming you back again in the near future.Kind Regards,Chantelle O Dwyer Guest Experience Manager

Dear John,Thank you for your stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us.I look forward to welcoming you back again in the near future.Kind regards,

Dear Andrew,Thank you for your stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us.I do apologise for the issues faced with service in the brasserie.I look forward to welcoming you back again in the near future.Kind regards,

Dear Patrick,We appreciate your honesty, and your suggestions for improvement are valuable to us. We'll certainly take your comments on board as we work to enhance our guest experience. We hope to have the opportunity to welcome you back in the future to see the positive changes firsthandKind Regards,Chantelle O Dwyer Guest Experience Manager

Dear Waldemar,Thank you for your stay and for the feedback on our hotel and team. I am delighted to see you enjoyed your stay with us.I look forward to welcoming you back again in the near future.Kind regards,

Thank you for sharing your feedback following your recent stay. We're delighted to know you found our location convenient and accessible to Cork City and local amenities.We hope you had a comfortable stay, and it would be our pleasure to welcome you back in the future.Warm Regards,Daniel O'Connor General Manager

Thank you for your review; we appreciate you taking the time.We are pleased you enjoyed all aspects of your stay, and we look forward to welcoming you again soon.Warm Regards,Daniel O'ConnorGeneral Manager

Thank you for your review; we appreciate you taking the time.We are pleased you enjoyed all aspects of your stay, and we look forward to welcoming you again soon.Warm Regards,Daniel O'ConnorGeneral Manager

We sincerely apologize for the disappointing experience you had during your recent stay with us. Your feedback is invaluable in helping us address the issues you encountered and improve our services.We deeply regret the inconvenience you faced with the lack of towels in your room and the lengthy check-in process. This is not reflective of the high standards we strive to maintain, and we will certainly be addressing this with our team to ensure it doesn't happen again.Regarding the pool and dining services, we apologize for any confusion and frustration caused by the closing times. We understand how important it is to have access to these facilities during your stay, and we will review our operating hours to better accommodate our guests.Furthermore, we are truly sorry if our staff's attitude did not meet your expectations. Providing exceptional service is a top priority for us, and we will take steps to ensure that our team is attentive and caring in the future.We regret that your experience at our hotel was the worst during your European trip. This is not the impression we wish to leave on our guests, and we hope you will consider giving us another chance to provide you with a more enjoyable stay in the future.Once again, we apologize for the inconvenience you faced, and we thank you for bringing these issues to our attention.Sincerely,Daniel O'Connor General Manager

We're delighted to hear that you found it comfortable and clean during your visit. We appreciate your feedback, and we understand that our location may have been a bit farther from the center of Cork than expected. However, we're thrilled that you discovered The Barn, a fantastic restaurant nearby, which added to your overall experience.We value your satisfaction, and your comments are important to us. If you ever find yourself in Cork again, we hope you'll consider staying with us, and perhaps you can explore more of the hidden gems in our area.Should you need any recommendations or assistance in the future, please feel free to reach out. We're here to ensure your stay is enjoyable and memorable.Thank you for choosing us, and we look forward to the possibility of welcoming you back.Best regards,Daniel O'Connor General Manager

Thank you for choosing to stay with us, and we appreciate your feedback regarding your recent visit. We apologize for the inconveniences you encountered during your stay, as they do not align with the high standards of service and comfort we aim to provide.Firstly, we regret the shower issue and the non-functional blow dryer in your room. This is certainly not the experience we intend for our guests, and we will immediately address these maintenance issues to ensure they are promptly resolved for future guests.We are pleased to hear that you enjoyed the food in our restaurant, but we are deeply sorry to learn about your unpleasant interaction with our waitress. We hold our staff to the highest standards of courtesy and professionalism, and we will take your feedback seriously to improve our service quality.We understand that one negative experience can overshadow an otherwise pleasant stay, and we genuinely apologize for this. We hope that you would consider giving us another opportunity to exceed your expectations during a future visit.Thank you for bringing these concerns to our attention, and we appreciate your understanding.Sincerely,Daniel O'Connor General Manager

Thank you for choosing to stay with us during your recent visit. We're delighted to hear that our location served your needs well for exploring the area. If you have any feedback or suggestions on how we can make your next stay even more enjoyable, please feel free to share.We look forward to welcoming you back in the future!Warmest regards,Daniel O'ConnorGeneral Manager