Ylelliset vuodevaatteet, tallelokero huoneessa, työpöytä

Arvostelut: Caesar Hotel

4 out of 5
Caesar Hotel
26-33 Queens Gardens, Hyde Park, London, England

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 618 kautta 1005 arvostelua" "
Arvosana 8 - Hyvä. 287 kautta 1005 arvostelua" "
Arvosana 6 - OK. 61 kautta 1005 arvostelua" "
Arvosana 4 - Huono. 26 kautta 1005 arvostelua" "
Arvosana 2 - Hirveä. 13 kautta 1005 arvostelua" "

9,2/10

Siisteys

9,4/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Alina

Yöpyi 4 yötä elokuussa 2023
Santiago Torres, Operations Manager vastasi 27.8.2023
Arvoisa vieraamme AlinaLämmin kiitos positiivisesta arviostanne.Loistavaa, että vierailunne hotellissamme oli kaikin puolin onnistunut kokemus.Toivottavasti näemme teidät pian uudestaan vieraanamme. Parhain terveisin,Santiago Torres, Operations Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perussiisti hotelli. Kiva ja rauhallinen sijainti. Ystävällinen palvelu. Hyvät julkiset liikenneyhteydet.
Yöpyi 2 yötä kesäkuussa 2023
Santiago Torres, Operations Manager vastasi 9.6.2023
Arvoisa vieraamme Kiitos arviostanne.Hienoa kuulla, että hotellimme keskeinen sijainti Hyde Park -puiston vieressä miellytti teitä. Aivan lähistöltä löytyy tosiaan esimerkiksi Marble Arch -monumentti, kuuluisa Notting Hill -kaupunginosa sekä antiikista ja vintagesta tunnettu Portobello Road. Pienen kävelymatkan päästä löytyvät Oxford street, Regent street ja Bond Street laajoine ostosmahdollisuuksineen.Mukavaa, että viihdyitte hotellissamme. Henkilökuntamme tekee kaikkensa, jotta vieraamme tuntevat olevansa tervetulleita hotelliimme. Välitän mukavan palautteenne henkilökunnallemme.Toivottavasti saamme teidät pian uudestaan vieraaksemme. Ystävällisin terveisin,Santiago Torres, Operations Manager

10/10 Loistava

Anu

Yöpyi 1 yön huhtikuussa 2023
Santiago Torres, Operations Manager vastasi 26.4.2023
Arvoisa vieraamme AnuLämmin kiitos mukavasta arviostanne ja todella hienoa kuulla,että vierailunne hotellissamme on ollut kaikin puolin onnistunut.Oli ilo saada teidät asiakkaaksemme hotelliimme, ja toivottavasti nautit muutenkin matkastanne täysin rinnoin!Toivottavasti näemme teidät pian uudestaan! Parhain terveisin,Santiago Torres, Operations Manager

8/10 Hyvä

Mari

Yöpyi 3 yötä lokakuussa 2022
Santiago Torres, Operations Manager vastasi 23.1.2023
Dear Mari,We acknowledge with thanks your rating about your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Santiago Torres, Operations Manager

10/10 Loistava

Mikaela

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2022
Santiago Torres, Front Office Manager vastasi 5.9.2022
Dear Mikaela,Thanks for your high rating of our hotel.We are happy we were able to cater to all your needs.We look forward to the pleasure of seeing you again in the future. Kind regards,Santiago Torres, Front Office Manager

8/10 Hyvä

Jani

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good service
Very polite personnel, excellent service! Only minus was that there was no door to shower (other than the glass door). I was on vacation with my teenage daughter who needed privacy...
Yöpyi 3 yötä toukokuussa 2022
Santiago Torres, Front Office Manager vastasi 10.5.2022
Dear Jani, Thanks for the time taken to share your experience. We are sorry that the bathroom was not entirely to your satisfaction, we have noted your concerns and will take this into consideration. Nonetheless, we work hard to meet your expectations, and it is a real pleasure to know that overall you enjoyed your time with us. We look forward to welcoming you back in the future. Best wishes, Santiago Torres, Front Office Manager

10/10 Loistava

Virve

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tyylikäs Lontoon hotelli
Erittäin mukava, tyylikäs, puhdas, ystävällinen henkilökunta ja erinomainen sijainti
Yöpyi 1 yön marraskuussa 2021
Santiago Torres, Front Office Manager vastasi 29.11.2021
Arvoisa vieraamme Virve Lämmin kiitos positiivisesta arviostanne ja hienoa kuulla, että hotellimme sijainti miellytti teitä. Lontoon Notting Hill -kaupunginosassa sijaitsevan hotellimme läheisyydestä löytyy tosiaan Hyde Park, Portobello Road ja monia muita vierailun arvoisia kohteita. Kiitos myös positiivisista kommenteistanne koskien hotellimme siisteyttä ja tyylikkyyttä sekä henkilökunnan ystävällisyyttä. Välitän palautteenne henkilökunnallemme, jolle on kunnia-asia tarjota laadukasta palvelua hotellimme vieraille ja auttaa vieraitamme kaikissa mahdollisissa asioissa. Toivottavasti näemme teidät pian uudestaan vieraanamme. Parhain terveisin, Santiago Torres, Front Office Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hyvä sijainti, ahdas huone
Hotelli ja sen sijainti ovat hyviä. Huoneemme oli pieni ja viileä.
Yöpyi 3 yötä lokakuussa 2021
Santiago Torres vastasi 7.10.2021
Dear Guest, We are grateful to you for taking the time to send us your review. We do have rooms of varying categories and our reception would be more than happy to assist you in finding one more suitable for your next visit. . We hope to see you again in the future. Kind regards, Santiago Torres, Front Office Manager

8/10 Hyvä

Kaisa

Hyvää: Siisteys ja henkilökunta ja palvelu
Kelpo hotelli kauniilla sijainnilla
Keskinkertainen hotelli kauniilla alueella. Metropysäkille oli yllättävän pitkä matka, varsinkin kun se käveli isojen laukkujen kanssa. Asiakaspalvelu oli mukavaa ja avuliasta, mutta itse hotellihuone jätti toivomisen varaa. Saimme pitkulaisen huoneen katutasosta, johon tuli luonnonvaloa vain niukasti. Kylpyhuone oli tyylikäs ja suihku mahtava, mutta huone muutoin vähän kulahtanut. Plussaa oli hotellista löytyvä pieni "sauna", joka lämmitettiin pyydettäessä.
Yöpyi 2 yötä syyskuussa 2021
Santiago Torres, Front Office Manager vastasi 12.9.2021
Arvoisa vieraamme Kaisa, Kiitos palautteestasi. Mukava kuulla, että pidit avuliaasta ja laadukkaasta asiakaspalvelustamme sekä hotellimme sijainnista kauniissa ympäristössä lähellä Kensington Gardens puistoaluetta. Lähimmälle metroasemalle nimeltään Bayswater on kävellen matkaa hotelliltamme 600 metriä ja Paddingtonin juna-asemalle puolestaan 700 metriä. Mukava kuulla myös, että pidit myös hotellihuoneen kylpyhuoneesta. Pahoittelemme luonnonvalon vähäisyyttä katutason huoneissamme. Oli ilahduttavaa kuulla myös, että kuntosalimme sauna miellytti teitä. Kiitos vierailustanne ja toivottavasti näemme pian uudestaan. Santiago Torres, Front Office Manager

6/10 OK

Tarkistettu asiakas

Yöpyi 3 yötä maaliskuussa 2020
Santiago Torres, Front Office Manager vastasi 11.3.2020
Dear Guest, We would like to thank you for your rating of your recent stay. We are sorry that not everything was to your satisfaction. We would love to know what would have made your stay even better. We look forward to welcoming you back. Best regards, Santiago Torres, Front Office Manager

10/10 Loistava

Blanca Estela

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy bonitas las instalaciones, super bien ubicado, el personal muy atenta y servicial
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Carrie, Simi Valley

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Great safe location. Room was very nice, clean. When you walk into hotel the lobby always had strong terrible inscense smell.Very bad for any one with allergies. It smelled awful in lobby. Our room happen to be on lobby level. On way to room the hallways smelled of chinese food maybe because the kitchen was on that level. The room was nice and very clean. A great stay except for the smells outside the room. Also we choose one day to have the breakfast there. It was overpriced we thought and also it was buffet style and all cold even the hot items.Nice breakfasts place walkable 2-3 blocks away
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Marcus

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Freundliches Personal. Kurze Wege zu Kensington Gardens und zum Bahnhof Paddington, trotzdem sehr ruhig gelegen.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Krisann

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Santiago Torres, Operations Manager vastasi 21.5.2024
Dear Krisann,Thank you for such a positive review.Our team at The Caesar is dedicated to maintaining the establishment in excellent shape, ensuring that every stay is as comfortable and pleasant as possible and we truly appreciate your feedback.We are delighted to hear that the cleanliness of our rooms met your expectations and that you found our service to be impeccable. It is our constant endeavour to provide our guests with the highest standards of service.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

10/10 Loistava

BROOKE

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 4 yötä huhtikuussa 2024
Santiago Torres, Operations Manager vastasi 3.5.2024
Dear Brooke.Thank you very much for sharing your positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on future occasions.Best wishes,

10/10 Loistava

Andreas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 4 yötä huhtikuussa 2024
Santiago Torres, Operations Manager vastasi 3.5.2024
Dear Andreas,Thank you very much for this positive rating.We are pleased that we were able to meet your expectations.We really hope we will have the opportunity of welcoming you back in the future. Kind regards,

8/10 Hyvä

Scott, grand rapids

Matkusti ryhmän kanssa
Great location and nice hotel. Only missing a star because there are no outlets by the bed so I could not use my medically required CPAP machine while I sleep. When I asked for an extension cord, they did not have any. Otherwise, a lovely hotel. Easy walking distance from Paddington.
Yöpyi 2 yötä huhtikuussa 2024
Santiago Torres, Operations Manager vastasi 25.4.2024
Dear Scott,Thank you for letting us know how pleasant your stay was.We regret to hear about the inconvenience you faced regarding the outlets by the bed, particularly as it pertained to the usage of your CPAP machine. We understand the importance of such medical equipment, and we apologise for not being able to provide an extension cord to meet your needs during your stay. We are continually striving to improve our guest experience and your feedback is invaluable to us in this process.We are, nevertheless, delighted to hear that you appreciated our prime location and found The Caesar to be a lovely hotel.We are looking forward to the opportunity to serve you better in the future.Warm regards,Santiago Torres, Operations Manager

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Service was great Very nice place
Yöpyi 3 yötä huhtikuussa 2024
Santiago Torres, Operations Manager vastasi 22.4.2024
Dear Paul,Thank you very much for this kind review.Our team is heartened by your recognition of their dedication to service excellence. Your experience is a testament to our commitment to providing a stay that is nothing short of great.We take great pride in our hotel and the services we offer, and it's always rewarding to receive such positive feedback from our guests. Rest assured that we will continue to uphold the high standards that you experienced during your stay with us.We eagerly await the opportunity to serve you again.Warm regards,Santiago Torres, Operations Manager

8/10 Hyvä

Aaron

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed here with a friend staff were polite and friendly. Hotel room was clean, breakfast was good too. Would stay again and recommend Thanks.
Yöpyi 2 yötä huhtikuussa 2024
Santiago Torres, Operations Manager vastasi 22.4.2024
Dear Aaron,Thank you very much for this kind review.We are glad that the high standards we set ourselves met your expectations.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.It’s equally great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet.We look forward to seeing you again in the future.Best wishes,Santiago Torres, Operations Manager

10/10 Loistava

Warren

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel in a great position. Far enough away from the station to be quiet but close enough to enjoy all Paddington has to offer,
Yöpyi 1 yön huhtikuussa 2024
Santiago Torres, Operations Manager vastasi 16.4.2024
Dear Warren,we are delighted to read your glowing review.It is heartening to know that our location provided the perfect balance of tranquillity and convenience for your stay. The team here takes great pride in maintaining our rooms to the highest standard of cleanliness, ensuring a comfortable and inviting environment for our guests.We eagerly await the opportunity to host you once more.Warm regards,

10/10 Loistava

ilaria

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön helmikuussa 2024
Santiago Torres, Operations Manager vastasi 5.4.2024
Gentile Ilaria,Grazie per averci fatto conoscere la sua opinione.Ci fa molto piacere sapere che il suo soggiorno sia stato ottimo da ogni punto di vista. Lavoriamo con grande impegno per raggiungere questo obiettivo e la sua valutazione ci incoraggia a proseguire su questa strada.Con la speranza di averla ancora come nostra gradita ospite al The Caesar, le porgiamo i più cordiali saluti.Santiago Torres, Operations Manager

10/10 Loistava

Bryn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were very impressed by this hotel. Carmen gave us a very warm welcome and seemed to really care about the hotel guests. All other staff were also very kind and considerate. Rooms were a nice size, clean and had a nice supply of towels. Location is handy for Paddington and Hyde Park (although Bayswater was a handy nearby station to go to). A nice touch was the birthday greetings, cake and decorations left in the room for my mother's birthday, which was much appreciated. Looking forward to returning to this hotel. Thanks to everyone, especially Carmen.
Yöpyi 2 yötä helmikuussa 2024
Santiago Torres, Operations Manager vastasi 4.3.2024
Dear Bryn,Thank you very much for this kind review.We are delighted to hear that Carmen provided you with a warm welcome, as our team always strives to ensure our guests feel cared for during their stay. It's also wonderful to know that the room size, cleanliness, and amenities met your expectations, and that the location proved convenient for your visit to Paddington and Hyde Park. We're especially touched that the birthday surprise for your mother added to the joy of your stay. Our goal is to create memorable experiences for our guests, and your feedback is a heartwarming affirmation of our efforts.We look forward to welcoming you for another pleasant stay. Best wishes,Santiago Torres, Operations Manager

10/10 Loistava

Stephen

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2024
Santiago Torres, Operations Manager vastasi 26.2.2024
Dear Stephen,Thank you very much for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again soon.Best regards,Santiago Torres, Operations Manager

6/10 OK

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Nice hotel handy for Paddington
Very friendly and efficient reception staff. The hotel is undergoing major renovations to a large part of the hotel. With my stay the only effect was a water shut off (with warning the night before) from 10am to 4pm. Not an inconvenience for me. I didn't particularly notice noise from the works either.
Yöpyi 2 yötä helmikuussa 2024
Santiago Torres, Operations Manager vastasi 21.2.2024
Dear Guest,Thank you so much for taking the time to share such a positive review.We're delighted to hear that our reception team made a positive impression with their friendly and efficient service.It's also reassuring to know that the ongoing renovations did not significantly impact your stay and that you found the room cleanliness and comfort to your satisfaction. Regarding the water shutdown due to essential works, we appreciate your understanding and are glad it did not inconvenience you. Please rest assured that we are committed to ensuring the well-being of our guests even as we make improvements to the hotel.We look forward to welcoming you back in the future.Best regards,Santiago Torres, Operations Manager

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good stay
The hotel is on quiet street, 10 minutes walk to Paddington Station. The room was large, and bright. The bathroom was also a good size with a large walk-in in shower. Staff on reception were cheerful and helpful. The booking didn't include breakfast but I could of added it for £26.00, way too expensive for me. However around Lancaster Gate (5 minutes walk) there are various places to get breakfast.
Yöpyi 1 yön helmikuussa 2024
Santiago Torres, Operations Manager vastasi 19.2.2024
Dear Guest,Thank you so much for taking the time to share such a positive review.We're delighted to hear that you found our location convenient for exploring the city and that our rooms met your expectations in terms of size and brightness. It's also great to know that our team made a positive impression with their helpful and cheerful demeanour. While we understand that our breakfast price may seem high (24.00 per person), we take pride in offering a full English breakfast with a wide variety of options. We would like to mention that our breakfast pricing is competitive within the area and reflects the quality and range of offerings provided.We look forward to welcoming you back on a future trip.Best regards,Santiago Torres, Operations Manager

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Santiago Torres, Operations Manager vastasi 18.2.2024
Dear Guest,Thank you for such a positive review.We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

8/10 Hyvä

Bankim

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Santiago Torres, Operations Manager vastasi 14.2.2024
Dear Guest,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

8/10 Hyvä

Rhys

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tidy hotel in a quiet area convenient to Paddington Station. Stayed in a single room, all the facilities there for a one night stopover.
Yöpyi 1 yön helmikuussa 2024
Santiago Torres, Operations Manager vastasi 12.2.2024
Dear Rhys,Thank you very much for this kind review.It's a pleasure to hear that you found our hotel's location near Paddington Station convenient and that the room's facilities met your expectations. We take pride in our efforts to ensure clean and comfortable accommodations.We look forward to welcoming you back in the future.Kind regards,Santiago Torres, Operations Manager

10/10 Loistava

Hallie

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Santiago Torres, Operations Manager vastasi 8.2.2024
Dear Hallie,Thank you very much for your kind review.We are delighted to know that you had a pleasant stay with us.We look forward to welcoming you back on future occasions.Best wishes,Santiago Torres, Operations Manager

10/10 Loistava

Jon

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Easy walk from Paddington, and the staff were very attentive.
Yöpyi 1 yön tammikuussa 2024
Santiago Torres, Operations Manager vastasi 6.2.2024
Dear Jon,Thank you very much for this kind review.We're thrilled to hear that our location provided you with convenient access to Paddington and that our team's attentiveness met your expectations. It's always gratifying to know that our efforts to provide exceptional service are appreciated by our guests.We look forward to seeing you again in the future.Kind regards,Santiago Torres, Operations Manager

10/10 Loistava

Lyder

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Santiago Torres, Operations Manager vastasi 29.1.2024
Dear Lyder,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We hope we have the pleasure of seeing you on many more occasions. Best regards,Santiago Torres, Operations Manager

10/10 Loistava

Kosuke

Yöpyi 2 yötä tammikuussa 2024
Santiago Torres, Operations Manager vastasi 27.1.2024
Dear Kosuke,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope to welcome you back in the future.Best wishes,Santiago Torres, Operations Manager

8/10 Hyvä

William

Yöpyi 2 yötä tammikuussa 2024
Santiago Torres, Operations Manager vastasi 20.1.2024
Dear William,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable overall.We look forward to welcoming you back in the future.Kind regards,Santiago Torres, Operations Manager

8/10 Hyvä

Tony

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Easy walk to Paddington station and underground links to the centre of London
Yöpyi 2 yötä tammikuussa 2024
Santiago Torres, Operations Manager vastasi 17.1.2024
Dear Tony,Thank you very much for this kind review.We're delighted to hear you found our location convenient for accessing Paddington station and the underground, making it easy to explore the heart of London.We look forward to seeing you again.Best regards,Santiago Torres, Operations Manager

8/10 Hyvä

Johan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä joulukuussa 2023
Santiago Torres, Operations Manager vastasi 8.1.2024
Dear Johan,Thank you very much for this kind review.We are delighted that everything met your expectations during your stay with us.We look forward to a return visit from you in the future.With very best wishes for the New Year!Santiago Torres, Operations Manager

10/10 Loistava

Shirley

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Comfortable stay
Stayed for 8 nights. Great and comfortable. Very near to Bayswater & Queensway tube station, near to food options and huge park. Housekeeping is good
Yöpyi 8 yötä joulukuussa 2023
Santiago Torres, Operations Manager vastasi 5.1.2024
Dear Shirley,Thank you for sharing this review.We're thrilled to hear that our convenient location near Bayswater & Queensway tube stations, as well as the proximity to a variety of food options and the expanse of Hyde Park, contributed positively to your stay. It's also gratifying to know that you found our rooms to be comfortable and our housekeeping standards to your satisfaction, reflecting our dedication to providing a clean and welcoming environment for our guests.We look forward to welcoming you back on future occasions.Best wishes for 2024,Santiago Torres, Operations Manager

10/10 Loistava

D G T

Yöpyi 1 yön joulukuussa 2023
Santiago Torres, Operations Manager vastasi 26.12.2023
Dear Guest,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

10/10 Loistava

GYOON SOO

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
재숙박후기
코로나이후 오랜만에 왔는데 집에 온것처럼 편안해서 좋았다 호텔앞 하이드파크도 좋았고
Yöpyi 2 yötä joulukuussa 2023
Santiago Torres, Operations Manager vastasi 24.12.2023
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 객실 컨디션, 서비스, 청결 상태에 대해 좋게 평가해주신 점 감사합니다. 다른 불편함 없이 편안히 머물다 가신 것 같아 저희도 기쁘네요. 부디 저희 호텔에서 머무시는 동안 런던에서 편안한 여행 되셨길 바랍니다.다음에도 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Santiago Torres, Operations Manager

10/10 Loistava

Hirano

Yöpyi 2 yötä joulukuussa 2023
Santiago Torres, Operations Manager vastasi 23.12.2023
Dear Guest,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

10/10 Loistava

Aimée

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A lovely stay
My stay was brief but highly enjoyable. Staff were very warm and welcoming and the room was immaculate. I also got to use the sauna, which was a welcome bonus. Just one small improvement would make a real difference: the bathroom had one of those terrible half-screened showers, which meant that water went everywhere. It's hard to relax in the shower when you're conscious of potentially flooding the place. A liquid soap dispenser (like the one in the shower) at the handbasin, rather than a small and slippery piece of soap, would also work well. White Company toiletries were delightful! I highly recommend this hotel, it's a real find in central London.
Yöpyi 1 yön joulukuussa 2023
Santiago Torres, Operations Manager vastasi 21.12.2023
Dear Aimée,Thank you for taking the time to provide us with your feedback.We regret that you weren’t entirely satisfied with the shower, and appreciate your suggestion for a liquid soap dispenser. While our bathrooms are designed to provide both comfort and functionality, we take note of your feedback for consideration. However, we are delighted to hear that you found our staff warm and welcoming and that our rooms met your expectations.We're also glad that you enjoyed the convenience of our sauna during your stay. Furthermore, it's wonderful to hear that the White Company toiletries added a delightful touch to your visit.We hope that you will return. Best regards,Santiago Torres, Operations Manager

10/10 Loistava

helen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Santiago Torres, Operations Manager vastasi 21.12.2023
Dear Helen,Thank you for taking the time to share your experience at our hotel.We're thrilled to hear that you found our rooms to be impeccably clean and comfortable, and that you received excellent service during your stay. It is also rewarding to know that the condition of our hotel met your expectations to the fullest. Our team strives to provide a welcoming and enjoyable environment, and your recognition of our efforts is highly appreciated.We would be delighted to welcome you back for another exceptional stay. Warm regards,Santiago Torres, Operations Manager

10/10 Loistava

ARDALAN KARIM

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Santiago Torres, Operations Manager vastasi 18.12.2023
Dear Karim,Thank you very much for this kind review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes for the holiday season,Santiago Torres, Operations Manager

10/10 Loistava

M

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Santiago Torres, Operations Manager vastasi 18.12.2023
Dear Guest,Thank you for taking the time to share your experience with us.We're delighted to know that our room cleanliness, hotel condition, and service met your expectations. Our team takes great pride in maintaining a high standard across all aspects of our hotel, ensuring a comfortable and enjoyable stay for our guests. Additionally, your satisfaction with the room comfort is encouraging, as we aim to provide a restful and pleasant environment for all who stay with us. We would love to welcome you back in the future to enjoy our excellent location next to Hyde Park and the variety of amenities we offer.We look forward to the opportunity to host you again.Warm regards,Santiago Torres, Operations Manager

10/10 Loistava

Breeda

Yöpyi 2 yötä joulukuussa 2023
Santiago Torres, Operations Manager vastasi 4.1.2024
Dear Breeda,Please accept our thanks for your kind review regarding your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future occasions and wish you a Happy New Year!Best wishes,Santiago Torres, Operations Manager

8/10 Hyvä

lindsey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Santiago Torres, Operations Manager vastasi 17.12.2023
Dear Lindsey,Thank you for taking the time to share your experience at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future occasions.Best wishes,Santiago Torres, Operations Manager

8/10 Hyvä

Fumiya

Yöpyi 2 yötä joulukuussa 2023
Santiago Torres, Operations Manager vastasi 12.12.2023
Dear Guest,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next trip to London.Kind regards,Santiago Torres, Operations Manager

4/10 Huono

Judy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
The biggest issue we had with this hotel was the location of our room. While the room itself was well appointed and a good size it was located off the lounge area next to public washrooms and the kitchen/employee entrance, making it a VERY noisy/high traffic area. We found it particularly noisy starting at 5:30 am. To the credit of the staff they found us a different room for our next night, however it was incredibly small. I had to place my suitcase on the floor in front of the door and step over to get to the bathroom as there was no where to put it. I wanted so much to give this place a good review because it’s a very quaint hotel with lovely staff and a great location but the room situation could not be overlooked. Considering the cost I was expecting better.
Yöpyi 2 yötä marraskuussa 2023
Santiago Torres, Operations Manager vastasi 8.12.2023
Dear Judy,Thank you for taking the time to share your feedback.We understand that the initial room location presented a challenge, and we apologise for the inconvenience caused by the noise. Our team were glad to accommodate your request for a room change, although we regret that the alternative room did not meet your space expectations. For future stays, we might recommend our Deluxe rooms, which offer separate lounging areas and are known for their spaciousness, though we do have a variety of room types to suit different needs and preferences. Nevertheless, we're pleased to hear that you found our hotel to be quaint and our staff lovely, and we appreciate your positive remarks about our prime location, which is indeed a stone's throw away from London's top attractions.We hope we can provide you with an improved stay in the future.Kind regards,

8/10 Hyvä

troney

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Overall enjoyed my stay. There was construction going on outside the building; I could hear the noise when I was trying to sleep. The hotel is older, the room had a slight mildow smell.
Yöpyi 5 yötä marraskuussa 2023
Santiago Torres, Operations Manager vastasi 2.12.2023
Dear Troney,Thank you so much for taking the time to share such a positive review.We understand that external construction noise can be disruptive, and we apologize for any inconvenience this may have caused. Our hotel offers quieter rooms upon request and provides earplugs to enhance our guests' comfort. Regarding the smell you mentioned, we will certainly investigate this as it is not indicative of the experience we aim to provide. Our housekeeping team is dedicated to ensuring the freshness and cleanliness of all our rooms.We're continuously working on enhancing our guest experience, and we value your feedback as it helps us to improve.We're delighted to hear that you were satisfied with the cleanliness and service during your stay, as our team strives to maintain high standards. We also appreciate your recognition of the room amenities provided for your comfort.We very much hope that we may be able to welcome you back in the future. With very best wishes,

10/10 Loistava

Kent

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mycket bra hotel i London
Välbeläget hotel . Nära Hyde park och gångavstånd till centrum. Mycket bra frukost . Service är topp . Mindre rum med god standard.
Yöpyi 3 yötä marraskuussa 2023
Santiago Torres, Operations Manager vastasi 2.12.2023
Kära Kent,tack för att ni delar med er av er upplevelse hos oss.Vad gäller storleken på rummet så vill vi poängtera att vi har rum i olika storlekar och vi hjälper er gärna att hitta ett rum som passar er bättre vid ert nästa besök. Vi är dock glada att ni ändå känner att det höll en god standard, vilket är vårt mål för alla våra gästers vistelse.Det är fint att höra att vårt läge passade er väl för att utforska Hyde Park och att promenadavståndet till centrum uppskattades. Det gläder oss även att frukosten mötte era förväntningar, där vi strävar efter att erbjuda ett brett urval av både kontinentala och traditionella engelska alternativ. Att vår service upplevdes som toppklassig är något vi ständigt arbetar hårt för att upprätthålla.Vi ser fram emot att välkomna er åter i framtiden.Med vänliga hälsningar,Santiago Torres, Operations Manager

8/10 Hyvä

Emanuele

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Siamo stati a Novembre 2023 (3 notti), la zona dell’hotel è una delle migliori sotto il punto di vista comodità/mezzi/ristoro. L’hotel si presentava come tanti altri lì in zona, molto simili fra loro a prima vista al di fuori, dentro un cordialissimo staff ci ha accolti e per qualsiasi cosa ci ha sempre ascoltato senza problemi, personale poliglotta, sicuramente un plus in più. Camere caldissime ed accoglienti anche se forse un po’ piccoline, o per lo meno la nostra. In anni di visite a Londra ad oggi uno dei migliori hotel dove ho pernottato!
Yöpyi 3 yötä marraskuussa 2023
Santiago Torres, Operations Manager vastasi 2.12.2023
Gentile Emanuele,Grazie per aver recensito il nostro hotel.Siamo lieti che abbia trovato il nostro personale cordiale e sempre disponibile; il nostro team poliglotta è effettivamente un punto di forza che ci permette di assistere ospiti da tutto il mondo. È un piacere sapere che le nostre camere calde e accoglienti abbiano contribuito a rendere la sua permanenza piacevole, anche se ci dispiace che la dimensione della stanza non sia stata del tutto di suo gradimento. Offriamo infatti diverse tipologie di camere, alcune delle quali più spaziose e che potrebbero meglio adattarsi alle sue esigenze per una futura visita. Grazie per averci definito come uno dei migliori hotel per il suo soggiorno a Londra, questo commento è per noi fonte di grande orgoglio.Speriamo di poterla ospitare nuovamente presso il The Caesar in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.