Ulkopuoli

Arvostelut: Residence Inn by Marriott London Ontario

3 out of 5
Residence Inn by Marriott London Ontario
383 Colborne St, London, ON

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 582 kautta 1004 arvostelua" "
Arvosana 8 - Hyvä. 298 kautta 1004 arvostelua" "
Arvosana 6 - OK. 77 kautta 1004 arvostelua" "
Arvosana 4 - Huono. 18 kautta 1004 arvostelua" "
Arvosana 2 - Hirveä. 29 kautta 1004 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tiia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat

10/10 Loistava

Shannon

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, spacious, comfortable living room and cozy bedroom. The view was spectacular and the desk area was comfortable to do computer work. Had a homey feel and had a great sleep.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Jamie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Christine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would highly recommend
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Elizabeth

Matkusti kumppanin kanssa
Nice big rooms with all the amenities. Close to downtown and nice staff.
Yöpyi 3 yötä toukokuussa 2024
Guest Services Team vastasi 20.5.2024
Hi Elizabeth,Thank you for staying with us. We appreciate your feedback!

10/10 Loistava

PRITHVIRAJ

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I had an amazing experience. Thank you!
Yöpyi 4 yötä helmikuussa 2024
Guest Services Team vastasi 20.5.2024
Hi Prithviraj,Thank you for staying with us. We appreciate your feedback!

10/10 Loistava

Priya

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property And very clean and spacious room. Surrounding area seems sketchy.
Yöpyi 1 yön toukokuussa 2024
Guest Services Team vastasi 19.5.2024
Hi Priya,Thank you for staying with us. We appreciate your feedback!

10/10 Loistava

adriana

Liikematkailija
Hyvää: Siisteys ja palvelut/mukavuudet
Nice suite
Yöpyi 2 yötä toukokuussa 2024
Jose vastasi 13.5.2024
Goood morning Dear Adriana, Thank you for your feedback, and we are glad you enjoyed your stay at our property. We hope to welcome you back at Residence Inn By Marriott in your future visits to London.

10/10 Loistava

Wanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and convenient. Parking on site was nice and secure but expensive on top of the hotel costs. Breakfast was fantastic. We would def stay here again.
Yöpyi 2 yötä toukokuussa 2024
jose vastasi 10.5.2024
Good evening dear valued guest. We are glad that you enjoyed your stay at our property. We appreciate your feedback. We hope to welcome you back at the Residence Inn by Marriott in your future visits to London.

8/10 Hyvä

Holly

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall good.
Yöpyi 2 yötä toukokuussa 2024
Jose vastasi 7.5.2024
Good evening dear valued guest.Thank you for rating our hotel. We are glad you enjoyed our property and we will be looking forward to welcome you back in your future stays in London

10/10 Loistava

Zheng

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön toukokuussa 2024
Jose vastasi 7.5.2024
Good evening dear valued guest.Thank you for rating our hotel. We are glad you enjoyed our property and we will be looking forward to welcome you back in your future stays in London.

10/10 Loistava

Cleo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Friendly staff would stay here again.
Yöpyi 1 yön helmikuussa 2024
Jose vastasi 7.5.2024
Good evening dear valued guest.Thank you for rating our hotel. We are glad you enjoyed our property and we will be looking forward to welcome you back in your future stays in London

2/10 Hirveä

Scott

Liikematkailija
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Staff were rude
Yöpyi 5 yötä huhtikuussa 2024
Jose vastasi 7.5.2024
Good evening dear valued guest. Please provide us with more details for us to make the proper corrections in this matter.

10/10 Loistava

Lisa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Jose vastasi 25.4.2024
Dear valued guest, We are glad that you enjoyed your stay at our property. We hope you welcome you back at Residence Inn by Marriott London Downtown

10/10 Loistava

Dave

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great Hotel!!
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 18.4.2024
Hi Dave,Thank you for staying with us! We appreciate your feedback and look forward to see you again

8/10 Hyvä

Hilary

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pros: Our suite was clean & well-appointed. The included breakfast buffet is excellent with lots of hot & cold options. The buffet staff are friendly and helpful. Cons: This hotel is right in downtown London so it’s convenient but not in the best of neighborhoods. The nightly parking charge seems obsessive. The lighting in the suite kitchen is very poor. (We had to bring a lamp from the LR.)
Yöpyi 7 yötä huhtikuussa 2024
Jose vastasi 14.4.2024
Good evening dear valued guest. We are glad that you were able to enjoy your stay. We will pass the lighting issue to the maintencance department. Regarding the parking, per our location, the city charges us for the parking usage, that is the reason of our parking price. Your feedback is greatly appreciated.

10/10 Loistava

Lia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Jose vastasi 12.4.2024
Good afternoon dear valued guest. We are glad that you enjoyed your stay at our property. We look forward to welcome you back at the hotel for your future visits to London.

2/10 Hirveä

Sabrina

Yöpyi 1 yön huhtikuussa 2024
Rafiu vastasi 2.5.2024
Hi Sabrina, Thank you for your feedback, we are glad you enjoyed your stay

10/10 Loistava

Steve

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Jose vastasi 6.4.2024
Good afternoon dear valued guest, We are glad that you enjoyed your stay at our property. We will be looking forward to welcome you back. Please let us know if there is anything we could do to make your elevate your experience.

10/10 Loistava

Shawna, PORT ELGIN

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We only stayed 1 night but we were very happy with the room. Bright, clean and well maintained.
Yöpyi 1 yön maaliskuussa 2024
Jose vastasi 31.3.2024
Good evening dear valued guest, We are glad that you enjoyed your stay at our property, we look forward to welcome you back. We appreciate the feedback provided.

8/10 Hyvä

Kimberly

Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 18.4.2024
Hi Kimberly,Thank you for staying with us. We appreciate your feedback and looking forward to see you again!

10/10 Loistava

Yanbin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a very nice hotel to stay!
Yöpyi 5 yötä maaliskuussa 2024
Front Desk vastasi 21.3.2024
Thank you for staying with us. We appreciate your feedback! We look forward to welcome you again!

10/10 Loistava

Adriana

Yöpyi 1 yön maaliskuussa 2024
Rafiu vastasi 6.4.2024
Thank you for staying with us, we hope to see you back.

10/10 Loistava

Temitope

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a great time staying at the hotel.
Yöpyi 3 yötä maaliskuussa 2024
Weireen V. vastasi 13.3.2024
Dear Valued Guest, Thank you for choosing to stay at the Residence Inn by Marriott! We appreciate your time in providing us your feedback. We are happy to hear that you had a great time enjoying our hotel services and facility. We hope to welcome you back in Downtown London! Safe travels.

10/10 Loistava

Sandra, Ancaster

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
jose vastasi 9.3.2024
Good morning Ms. Sandra, We are glad that you enjoyed your stay at our property. We hope to welcome you back in your future stays in London.

6/10 OK

Ryan

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Old apartments converted into hotel rooms. Spacious and had a full kitchen. Unfortunately the area is not the greatest. Drug addicts outside, coming into the lobby. No security. Parking garage was open for anyone to go in to.
Yöpyi 1 yön helmikuussa 2024
Rav vastasi 21.2.2024
Thank you for taking the time to share your feedback regarding your recent stay in our room. We appreciate all forms of feedback as it helps us identify areas where we can improve and enhance the experience for our guests. We have gated underground parking as well as overground parking that is under CCTV surveillance. . It is disheartening to learn that your experience fell short of what you had hoped for. We take all feedback seriously and would like to address the concerns you raised.

10/10 Loistava

Nhi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place was wonderful. The property and room were clean. I loved the room and the amenities and kitchen that came with it. I would definitely come back when i visit London!
Yöpyi 1 yön helmikuussa 2024
Front Desk vastasi 15.2.2024
Hi Nhi,Thank you for taking the time to share your feedback with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Loistava

Catherine

Yöpyi 1 yön tammikuussa 2024
Front Desk vastasi 23.1.2024
Hi Catherine,Thank you for sharing your feedback with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Loistava

Ted

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Very nice room. Love the mini kitchen. Staff are very friendly and helpful. Good breakfast eith vegan options. Would recommend.
Yöpyi 1 yön tammikuussa 2024
Front Desk vastasi 23.1.2024
Hi Ted,Thank you for sharing your feedback with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Loistava

Raman

Yöpyi 2 yötä tammikuussa 2024
Front Desk vastasi 16.1.2024
Thank you so much for taking the time to leave us a perfect 10 star rating – it’s much appreciated. We look forward to welcome you again soon at Residence Inn London by Marriott Downtown.

6/10 OK

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Decent Stay
Room was fine - in good repair and clean, just a bit dated. The breakfast (a big part of why we booked here) was truly awful.
Yöpyi 2 yötä joulukuussa 2023
Front Desk vastasi 6.1.2024
Dear Valued Guest,Thank you for sharing your feedback with us regarding your recent stay. We apologize for any inconvenience caused. We will keep this in mind to improve the service. We hope to welcome you back for an improved stay.

8/10 Hyvä

Claudette

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a good experience
Yöpyi 7 yötä joulukuussa 2023
Front Desk vastasi 31.12.2023
Hi Claudette,Thank you for choosing the Residence Inn by Marriott London Downtown for your recent stay. We appreciate your business and are delighted to hear that you had a positive experience with us. Your feedback is valuable to us, and we hope to welcome you back soon for another enjoyable stay.

8/10 Hyvä

Lela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property within the building is very quiet the suites are lovely and spacious for your needs. Conveniently located close to ammenities.
Yöpyi 1 yön joulukuussa 2023
Weireen V. vastasi 28.12.2023
Dear Valued Guest, Thank you for taking the time to leave us a wonderful review! We are thrilled to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.

2/10 Hirveä

Tajinder

Yöpyi 3 yötä joulukuussa 2023
Front Desk vastasi 16.1.2024
Hello Tajinder,We would appreciate it if you could provide us with more specific details about the issues you encountered during your stay. This will enable us to investigate the matter thoroughly and take appropriate actions to prevent any similar issues from occurring in the future

10/10 Loistava

Jademond

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Weireen vastasi 28.12.2023
Dear Valued Guest, Thank you for taking the time to leave us a wonderful rating score! We are thrilled to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Loistava

Ken

Yöpyi 1 yön joulukuussa 2023
Weireen vastasi 28.12.2023
Dear Valued Guest, Thank you for taking the time to leave us a wonderful rating score! We are thrilled to know that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Loistava

Casey

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Weireen vastasi 28.12.2023
Dear Valued Guest, Thank you for taking the time to leave us a wonderful rating score! We are thrilled to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Loistava

Geoffrey

Yöpyi 1 yön joulukuussa 2023
Weireen vastasi 28.12.2023
Dear Valued Guest, Thank you for taking the time to leave us a wonderful rating score! We are thrilled to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.

10/10 Loistava

Vanessa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay for the weekend!
Yöpyi 2 yötä joulukuussa 2023
Weireen vastasi 28.12.2023
Dear Valued Guest, Thank you for taking the time to leave us a wonderful rating score! We are thrilled to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future. If you have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know.

6/10 OK

Heaven-Lee

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Parking is not included in price which is unfortunate. It’s $20 per car per day
Front Desk vastasi 15.2.2024
Hi Heaven,Thank you for taking the time to share your feedback. We apologize about the parking fee that you found too expensive, however, we are the only hotel in downtown that charge the lowest parking fee for maintenance upkeep and convenience of all our guest. We appreciate your understanding.

6/10 OK

Stephanie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The only negative part was the pillows are absolutely awful way too soft offering no support at all. I couldn't sleep
Yöpyi 1 yön joulukuussa 2023
Front Desk vastasi 8.12.2023
Hi Stephanie,Thank you for staying with us. We apologize for any inconvenience that you experienced. We hope to welcome you back for an improved stay.

10/10 Loistava

Sue

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I went with my 5 sisters and it was great to be all in one room.
Yöpyi 1 yön marraskuussa 2023
Jesal Sharma vastasi 28.11.2023
Hello Sue,Thank you for taking the time to share your recent experience at the Residence Inn London Downtown with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience.

10/10 Loistava

Kathryn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice accommodations. We were upgraded to a suite which we didn’t really need, but it was lovely. Parking underground provided a safe place for our car, but it would be a tight space for bigger vehicles.
Yöpyi 1 yön marraskuussa 2023
Front Desk vastasi 24.11.2023
Dear Kathryn,Thank you for choosing the Residence Inn by Marriott London Downtown for your recent stay. We appreciate your business and are delighted to hear that you had a positive experience with us. Your feedback is valuable to us, and we hope to welcome you back soon for another enjoyable stay.

10/10 Loistava

Alfred John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are great
Yöpyi 1 yön elokuussa 2023
Front Desk vastasi 24.11.2023
Dear Alfred,Thank you for choosing the Residence Inn by Marriott London Downtown for your recent stay. We appreciate your business and are delighted to hear that you had a positive experience with us. Your feedback is valuable to us, and we hope to welcome you back soon for another enjoyable stay.

10/10 Loistava

Patrick

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean room Friendlt staff José at front desk went above and beyond to my satisfaction
Front Desk vastasi 22.11.2023
Dear Patrick,Thank you for staying with us. We appreciate your feedback!

8/10 Hyvä

Terry

Yöpyi 1 yön marraskuussa 2023
Front Desk vastasi 22.11.2023
Dear Terry,Thank you for staying with us. We appreciate your feedback!

2/10 Hirveä

janet

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The people who worked at the hotel were very hospitable. However, the mattress we slept on was in such poor condition that we felt like we were sleeping on the floor. Shame on Expedia for giving the hotel a decent rating and The Marriott for associating their name with the hotel. I don’t trust either company now
Yöpyi 1 yön marraskuussa 2023
Front Desk vastasi 20.11.2023
Dear Janet,Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the firmness of the mattress during your stay. Your comfort is our top priority, and we will certainly address this issue to ensure a more pleasant experience for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 Loistava

Perri

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were friendly, welcoming, and accommodating. Breakfast well serviced and dining area clean. Would stay here again.
Yöpyi 1 yön marraskuussa 2023
Jose vastasi 13.11.2023
Hello Perri, Thank you for your feedback, it is important for us to know what we did good. We are glad that you enjoyed your stay. We would be looking forward to welcome you back in your future stays in London.

10/10 Loistava

Paul

Yöpyi 1 yön marraskuussa 2023
Jose vastasi 13.11.2023
We are glad to know that you enjoyed your stay at our property. We would be looking forward to welcome you back in your future stays in London.

10/10 Loistava

Monal

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, good breakfast and spacious rooms. Noisy from nearby railway tracks, and check-in staff was pushy and unkind regarding parking my large SUV overground as it would not fit underground.
Yöpyi 2 yötä lokakuussa 2023
Jose vastasi 13.11.2023
Hello Monal, Thank you for your feedback. We are glad to know that you like the rooms and the breakfast. Regarding the underground parking, we apologize about you feeling pushed. We will review with our team regarding this matter.