Dear Guest,We appreciate the kind words. When it comes to the room sizes, we do have bigger rooms than the Classic so we do recommend upgrading on your next visit if you require more space. Hope to see you soon!Best Regards,EvaSloane Place

Thank you IIkka for the feedback, we appreciate that you enjoyed your stay and hope to see you soon!Best Regards,Sloane Place

Hi Matthew,Thank you for your review. We're pleased you enjoyed breakfast. We hope to see you again soon.

Hi Francesca,Thank you for your review. We're glad you liked our decor and our staff will be happy to welcome you again soon.

Thank you, Ian.

Thank you, Matt.

Dear Carlos, thank you for choosing our hotel recently. We are delighted that you enjoyed your stay with us. We'll be very happy to share your comments with the whole team. We look forward to welcoming you back next time you're in London. Best wishes, Lucy.

Dear Armando, thank you for choosing to stay with us. We really appreciate your excellent feedback and we look forward to seeing you again soon. Best wishes, Lucy.

Dear Hans-Joerg Gerhard, Thank you very much for choosing our Hotel recently and for taking the time to share your experience with us. We appreciate your score, and your lovely comments. Have a nice day, and we look forward to welcoming you back very soon. Kind regards, Sara

Thank you, Jorge.

Dear Jennifer, Thank you so much for choosing our Hotel recently, and for sharing your feedback. We do appreciate your score, and we are glad to read that you had a lovely experience with us. On behalf of the whole team, have a lovely weekend, and we look forward to welcoming you back very soon. Kind regards,Lourdes

Dear Sarah, Thank you so much for choosing our Hotel recently, and for sharing your feedback. We are so glad to hear that you have enjoyed your stay with us, and we look forward to welcoming you back very soon. Kind regards,Lourdes

Dear Shiuuli, Thank you very much for choosing our Hotel, and for taking the time to share your experience with us! We appreciate your lovely comment regarding the location and staff. We look forward to welcoming you back soon! Best wishes, Sara

Dear Daisetsu, Thank you very much for choosing our Hotel, and for taking the time to share your experience with us! We look forward to welcoming you back soon! Best wishes, Sara

Dear Tamara, Thank you very much for choosing our Hotel, and for taking the time to share your experience with us! We appreciate your lovely comment regarding the location, breakfast and staff. We look forward to welcoming you back soon! Best wishes, Sara

Dear Robert, Thank for choosing our Hotel recently and for sharing your experience. We are so glad to read that you have enjoyed your stay with us, and thank you for your lovely comments about our Hotel and our Team. We look forward to welcoming you back very soon! Best regards, Lourdes

Dear Daniel, Thank you so much for choosing our Hotel recently, and for your lovely comments. We look forward to welcoming you back very soon to our Top Hotel. Best wishes, Lourdes

Dear Simon, Thank you for choosing our Hotel recently, and for sharing your experience. With regards to your online check -in comments, we do need to verify your card on arrival. Please accept our sincerest apologies for the hot water issue. We look forward to welcoming you back very soon! Kind regards, Lourdes

Dear Louisa, Thank you very much for choosing our Hotel, and for taking the time to share your experience with us! We appreciate your lovely feedback regarding the room. We look forward to welcoming you back soon! Best wishes, Sara

Dear Ediola, Thank you so much for choosing our Hotel recently, and for sharing your experience. We appreciate your score, and we look forward to welcoming you back very soon. Kind regards,Lourdes

Dear Oliver, Thank you very much for choosing our Hotel, and for taking the time to share your experience with us! We appreciate your lovely feedback regarding our location and building. We look forward to welcoming you back soon! Best wishes, Sara

Dear Christine, Thank you very much for choosing our Hotel, and for taking the time to share your experience with us! We appreciate your lovely feedback regarding our service. We look forward to welcoming you back soon! Best wishes, Sara

Dear Alan, Thank you very much for choosing our Hotel, and for taking the time to share your experience with us! We appreciate your lovely 4 star review. We look forward to welcoming you back soon! Best wishes, Sara

Dear Eric, Thank you so much for choosing our Hotel recently, and for sharing your feedback. We do appreciate your score, and we look forward to welcoming you back very soon. Kind regards,Lourdes

Dear Katy, Thank you for leaving a perfect score! We are glad you enjoyed your stay and hope to welcome you back again soon!

Dear Jane,Thank you for taking the time to share your feedback and for providing us with a positive 8/10 review following your recent stay at our hotel. We appreciate your comments.We're pleased to hear that you had a positive experience overall. Your satisfaction is important to us.Thank you for choosing our hotel, and we appreciate your valuable insights.Sincerely,Sara

Thank you for taking the time to review your stay, we hope to welcome you again soon!Kind Regards, Venessa

Dear Guest, Thank you for the perfect score, we hope to welcome you again very soon!Kind Regards, Venessa

Dear Guest, Thank you for taking the time to leave a review, we appreciate all feedback and are glad to hear you enjoyed the restaurant and that the staff met the high expectations we always aim for! We hope to welcome you back again soon!Kind Regards, Venessa

Dear Deirdre,Thank you so much for sharing your fantastic 5/5 review! We are thrilled to hear that you had a great experience during your stay at our hotel.It's wonderful that you found our location convenient, appreciated the cleanliness, and enjoyed the great food. Your satisfaction is our top priority, and we're delighted that we could contribute to a positive experience.We hope to have the pleasure of welcoming you back for another outstanding stay. If there's anything specific you'd like us to focus on for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we look forward to hosting you again.Sincerely,Sara

Dear Patricia,Thank you so much for sharing your delightful 5/5 review! We are thrilled to hear that you had a wonderful and cosy experience at our hotel.It's fantastic to know that despite the smaller size, the design and decoration of the rooms made them very comfortable. We're pleased that you enjoyed the renovated and clean bathrooms, especially with the nice tub. Your kind words about the restaurant and attentive servers are much appreciated.We're delighted that you found the area to be walkable for shopping and Harrod's, and we can't wait to welcome you back soon. If you have any specific preferences or requests for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we look forward to hosting you again.Sincerely,Sara

Dear Jan Vraagaard,Thank you for sharing your feedback and providing us with an 8/10 review following your recent stay at our hotel. We appreciate your thoughtful comments.We're pleased to hear that your overall experience was positive. However, we would love to understand more about your specific observations and any areas where we can improve. Your insights are valuable to us, and we are always looking for ways to enhance our guests' satisfaction.If you have any additional details or suggestions you'd like to share, please feel free to reach out to our team directly. We value your input and aim to ensure that every guest has a comfortable and enjoyable stay.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for an even more positive experience in the future.Sincerely,Sara

Dear Nancy,Thank you so much for taking the time to share your wonderful 5/5 review! We are thrilled to hear that you had a delightful and quiet experience at our hotel.It's fantastic to know that our staff was helpful and that you enjoyed the delicious food. We appreciate your kind words about the proximity to shopping and activities.Your satisfaction means the world to us, and we look forward to the pleasure of welcoming you back for another delightful stay. If you have any specific preferences or requests for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to host you again.Sincerely,Sara

Dear Mark, Thank you for taking the time to review your stay and leaving us the perfect score! We look forward to welcoming you back in the near future.Kind Regards, Venessa

Dear Micheal,Thank you so much for taking the time to share your wonderful 5/5 review! We are delighted to hear that you had an excellent experience during your stay at our hotel.Your satisfaction is our top priority, and we're thrilled that you enjoyed your time with us. If there are any specific aspects or features that stood out to you and you would like to highlight, please feel free to share them with us.We hope to have the pleasure of welcoming you back for another exceptional stay. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know.Thank you for choosing our hotel, and we look forward to hosting you again.Sincerely,Sara

Dear Giuliana,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your review and the positive aspects you mentioned, including our excellent location, classic furnishings, and cleanliness.However, we are genuinely sorry to hear that the courtesy of our staff did not meet your expectations, and we apologize for any disappointment this may have caused. Please be assured that we take your comments seriously, and we will address this internally to ensure our guests receive the warm and welcoming service we strive to provide.Additionally, we appreciate your feedback on the entrance and will review ways to enhance its appeal to create a more inviting atmosphere.We hope to have the opportunity to welcome you back and demonstrate the improvements we've made based on your valuable feedback. Thank you for choosing our hotel, and we appreciate your insights.Sincerely,Sara

Dear Matteo,Thank you for sharing your feedback following your recent stay at our hotel. We appreciate your thoughtful 8/10 review.We're pleased to learn that your overall experience was positive. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there are particular preferences or requests you have for your next visit, please feel free to share them with us.Thank you for choosing our hotel, and we look forward to hosting you again soon.Sincerely,Sara

Dear Robert,Thank you so much for taking the time to share your perfect 5/5 review! We are thrilled to hear about your positive experience during your stay at our hotel.It's always rewarding to know that our efforts to provide excellent service and accommodations are appreciated. We are delighted that you had a wonderful experience, and we appreciate your kind words.Your satisfaction means the world to us, and we look forward to the pleasure of welcoming you back for another outstanding stay. Thank you for choosing our hotel, and we can't wait to host you again.Sincerely,Sara

Dear Sam,Thank you for taking the time to share your excellent 5/5 review! We are thrilled to hear that you had another outstanding stay with us.It's wonderful to know that our location near Sloane Square, Kings Road, and the surrounding areas continues to meet your expectations. We appreciate your positive feedback on the excellent food options at the hotel.Your suggestion about a gym is valued, and we'll certainly consider it for future improvements. We aim to provide amenities that enhance our guests' experience, and your input is essential in shaping our offerings.We look forward to the pleasure of hosting you again. If you have any further suggestions or requests for your next visit, please feel free to let us know.Thank you for choosing our hotel, and we can't wait to welcome you back.Sincerely,Sara

Dear Petros,Thank you for taking the time to share your feedback following your recent stay at our hotel. We appreciate your review and would like to express our apologies if your experience did not meet your expectations.Your feedback is important to us, and we would be grateful for more details on specific aspects that may have contributed to your rating. Understanding your concerns will help us address any issues and improve our services.We value your input and aim to ensure that any shortcomings are addressed.We hope to have the opportunity to welcome you back and provide you with a more positive and enjoyable experience. If you decide to return, please let us know how we can make your stay more comfortable and satisfying.Thank you for choosing our hotel, and we appreciate your valuable feedback.Sincerely,Sara

Dear Carina,Thank you for sharing your feedback, and we sincerely apologize for the misunderstanding regarding the bill. We have now sorted the 20% discount, and we genuinely regret any inconvenience caused during your stay. We appreciate your comments about the comfortable beds, and we are sorry for any lapses in service, including the oversight with the extra duvet and room change request.Additionally, we want to assure you that the billing issues have been clarified in the recent email we sent to you. We value your feedback, and your experience is important to us. It is our hope that we can have the pleasure of welcoming you back in the future to create new and positive memories with us.If there's anything more we can do to address your concerns, please don't hesitate to let us know.Best regards,Anna MariaGuest Relation Manager

Dear Patrick,Thank you so much for taking the time to leave us a perfect 5/5 review! We are thrilled to hear that you had a wonderful experience during your stay at our hotel.It's always gratifying to know that our efforts to provide exceptional service and accommodations are appreciated. We are delighted that you found everything to your satisfaction.Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay. Thank you for choosing our hotel, and we look forward to hosting you again soon.Sincerely,Sara

Dear Malin,Thank you for taking the time to share your feedback on your recent stay at our hotel. We appreciate your positive review and are pleased to learn that you had an overall enjoyable experience.Your satisfaction is important to us, and we are interested in understanding how we can further improve and enhance your future stays. If there are specific areas or aspects you think we could focus on, please feel free to share your thoughts with us. We are committed to providing the best possible service and accommodations for our guests.We value your patronage and hope to have the opportunity to welcome you back for an even more memorable stay. If you have any specific preferences or requests for your next visit, please do not hesitate to let us know.Thank you for choosing our hotel, and we look forward to hosting you again soon.Sincerely,Sara

Dear Amy,Thank you so much for your outstanding 10/10 review! We are truly delighted to hear about your positive experience during your stay with us.Our team is thrilled to learn that you found our service great and that you enjoyed the comfort of our beds, bedding, and pillows. It's fantastic to know that the cleanliness and quiet ambiance of your room added to the overall satisfaction of your stay. We appreciate your acknowledgment that the room provided a good size for a European hotel.We are thrilled to hear that you would stay with us again without hesitation. Your positive feedback motivates us to continue delivering exceptional service. We are also pleased that you found our location to be great.If you have any specific preferences or requests for your next visit, please feel free to let us know. Thank you for choosing our hotel, and we can't wait to host you again.Warm regards,Sara

Dear Bridge,Thank you for your wonderful 10/10 review! We truly appreciate your kind words and the time you took to share your experiences during your stay at our hotel.We're thrilled to hear that you found our location near Sloane Square, the nearby tube stop, and the quiet neighbourhood to your liking. The local pub across the street certainly adds to the charm of the area. We're delighted that you enjoyed our small but welcoming lobby, the nice restaurant and bar, and our super-friendly staff who went the extra mile to assist you with a power converter.It's great to hear that your room, although typically cosy for London standards, provided a comfortable and adequate stay, with a king bed and a tub to relax in. Our dedicated housekeeping team takes pride in maintaining the rooms to the highest standards.Your positive feedback means a lot to us, and we look forward to the opportunity to host you again. It's always a pleasure to welcome back valued guests like yourself. If you ever plan to return, please feel free to reach out to us directly, and we'll ensure another fantastic stay.Once again, thank you for choosing our hotel and for sharing your glowing review.Warm regards,Sara

Thank you for the perfect score! We look forward to welcoming you again!

Dear Nils,Thank you for your fantastic 10/10 review! We greatly appreciate your kind words and your positive feedback.We're absolutely thrilled to hear that you found everything excellent during your stay at our hotel. Our team is dedicated to providing top-notch service, and your satisfaction is our greatest reward.We look forward to welcoming you back in the future and providing you with another exceptional experience. Your continued support means the world to us.Once again, thank you for choosing our hotel and for sharing your positive review.Warm regards,Sara