Hey Anne, We are so sorry to hear about your experience, our rooms are services upon request as per brand standard, apologies if this was communicated in a wrong way. We hope to see you at The Hox soon and to offer you a real Hoxton experience. The Hox xx

Hi Catherine.Thank you for your feedback, Apologies to hear that there was a musty smell in the room and that you had an unpleasant night due to the heat in the room. Were they reported to the team by any chance? We're always aiming to provide the best service and standards to our guests, and I am sorry to hear that this time they didn't meet your expectations. Great to hear that the staff were pleasant, and you enjoyed the rest of your stay.We’ll see you back in the house again soon!

Hey Fedor,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon! Best,

Hey John,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon!

Hi Hollie,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon! Best,

Hey Kevin, Thank you for your feedback.Really sorry to hear that you weren't a fan of the lobby though...we like the space to be for guests and locals alike, to work, chill, socialise, grab a drink, and do our best to make sure there are seats for our guests and that people don't stay TOO long with their head in the screenWe do try to give as accurate a description of the rooms and amenities on the website though we're sorry to hear it wasn't for you.Best,

Well, what can we say - 5/5?! We're blushing! Thanks for your feedback, great to hear you enjoyed your stay so much! We can't wait to welcome you back to the 'hood again soon!

Well, what can we say - 5/5?! We're blushing! Thanks for your feedback, great to hear you enjoyed your stay so much! Nice to know the team took such good care of you, happy to hear the room worked so well for you too! We can't wait to welcome you back to the 'hood again soon!

Hi Lucie,Thanks for your review, great to hear you're a fan of The Hox. Nice to know the team took such good care of you.We’ll see you back in the house again soon! Best,The Hox Team

Hi Reynold,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this lovely feedback. Glad to hear that the location was convenient for you you. We hope to see you in the house again real soon! Best,The Hox Team

Hi Margaret,Thanks for your review, great to hear you loved Seabird! The seafood in the restaurant is pretty delicious – we agree! Brilliant to hear you loved your time at The Hox and enjoyed the ambiance throughout. We can't wait to welcome you back to the 'hood again soon! Best,

Hi Elizabeth,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon! Best,

Hey Lazar,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox and enjoyed the ambiance throughout.Come back soon!

Hey Marianne,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon!

Hey Grant,Thanks for your review, great to hear you loved your time with us and the location was so convenient for you. See you back in the 'hood soon!