Terassi/patio
Tarkista saatavuus

Arvostelut: The Pilot

3.5 out of 5
The Pilot
68 River Way, London, England

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 270 kautta 421 arvostelua" "
Arvosana 8 - Hyvä. 108 kautta 421 arvostelua" "
Arvosana 6 - OK. 28 kautta 421 arvostelua" "
Arvosana 4 - Huono. 11 kautta 421 arvostelua" "
Arvosana 2 - Hirveä. 4 kautta 421 arvostelua" "

9,2/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Gary

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Staff and property excellent juxtaposition of the Pilot and surrounding area strange at first but one soon gets use to it.
Yöpyi 2 yötä maaliskuussa 2024
Harry vastasi 27.3.2024
Good Evening Gary,Thank you for your great review, it is great to hear you you enjoyed your time with us, I will pass the positive feedback to the team.We hope to see you again.Many thanks

10/10 Loistava

Ryan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed here when visiting the O2 for C2C. What a fabulous location, friendly staff, nice (compact) double room. Great breakfast, free parking. Even better it is literally a 5-10 minute walk from the O2 arena - more if you were drinking :-)
Yöpyi 1 yön maaliskuussa 2024
Lamarr vastasi 16.3.2024
Good afternoon Ryan Thank you for your amazing review I am glad to hear you enjoyed your overall experience and we look forward to having you stay with us again.Kind regards Lamarr

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed so I could attend a Lucinda Williams concert of the Indigo theatre at the O2. I am disabled due to multiple sclerosis but it was all good.
Yöpyi 1 yön helmikuussa 2024
Lamarr vastasi 5.3.2024
Good afternoon John Thank you for your great review. We are a glad to hear you enjoyed your experience with us and we look forward to having you stay with us again. If do decide to stay with us again if you would please let one our team know of your condition so we can make your stay more accommodating Kind regards Lamarr

10/10 Loistava

Samantha

Yöpyi 1 yön helmikuussa 2024
Lamarr vastasi 25.2.2024
Good afternoon SamanthaThank you for the amazing review. We are glad to hear you enjoy your experience at the pilot. We look forward to having you stay with us again. Kind regards Lamarr

10/10 Loistava

ANN

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the pilot inn second time we have stayed there. quirky rooms we also had dinner as well and it was very nice .Breakfast also very good .
Yöpyi 1 yön joulukuussa 2023
Harry vastasi 5.12.2023
Good Morning Ann,Thank you for taking the time to leave us this feedback, it is great to hear you enjoyed your stay and we hope to see you back again.Many thanks

10/10 Loistava

Laetitia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The best hotel if you come for a concert at the O2
Yöpyi 1 yön marraskuussa 2023
Harry vastasi 23.11.2023
Good Afternoon, thank you for taking the time to leave us this review, we are glad to hear you enjoyed your stay, we hope to see you back again.Many thanks

10/10 Loistava

Julian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great price, top staff with a great sense of humour and just an easy walk to the O2.
Yöpyi 1 yön lokakuussa 2023
Lamarr vastasi 3.11.2023
Good afternoon Julian Thank you for the great review.We are glad you enjoyed your experience with us and we look forward to having you stay with us again. Kind regards

10/10 Loistava

Julia, Bournemouth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My daughter and I stayed here to go to a concert at the O2 Arena, it was about 5 min walk and lights all along. Check in easy and staff were lovely and helpful. Room was beautiful cosy and comfortable. Amenities of plenty. Breakfast was delicious and cooked to order along with continental items too . Just a delightful stay. Thank you The Pilot 😃
Yöpyi 1 yön lokakuussa 2023
Charmayne vastasi 22.10.2023
Hello Julia,Thank you so much for your lovely review, I'm glad to hear you and your daughter enjoyed your time with us. I will pass on your feedback to our team. We hope to welcome you back again soon.Kind Regards,

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good location but no warning of fire alarm tests
Location is great for gigs at the O2. Bed is a small double so not great if you’re both tall but comfortable. Air con works, nice layout. Bathroom needs updating, shower a bit mouldy and broken toilet brush. Overall would’ve been perfectly fine except checkout was at 11am and they started a 45min fire alarm test at 10.15am with no warning. We’d been having breakfast downstairs minutes before and nothing was said. We had to hurry to pack our bags and get out as quickly as possible as it was absolutely deafening in a small room. We had an apology on check out but the lack of forethought to let people know it was going on was ridiculous.
Yöpyi 1 yön lokakuussa 2023
Harry vastasi 15.10.2023
Good Morning, I hope you are well.Firstly I would like to apologise for the issues you had during your stay with us, the issues with the room will be looked into . Unfortunately we had an engineer in that day who did not communicate with the staff that the alarm would be going on from 10:15.All fire alarm tests in the past were from 11AM so we expected the same, we have since spoken to the engineer to ensure it does not happen again. I completely understand your frustration with the situation and am very sorry.Kind regards,

8/10 Hyvä

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pilot is full of character. It's close to O2 and Thames ferry station. Staff were very helpful. The site is close to lots of construction at the moment.
Yöpyi 2 yötä lokakuussa 2023
Harry vastasi 12.10.2023
Good Evening,Thank you for taking the time to leave us this review.I am glad that you found the staff to be helpful, I will pass the feedback to the team.Many thanks,

10/10 Loistava

Adam, Bromley

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and lovely Cabin Room with everything you need for a stay with first rate refreshments and bathroom products and a lovely comfy bed. Will definately return. 10/10
Yöpyi 1 yön syyskuussa 2023
Harry vastasi 26.9.2023
Good Afternoon Adam,Thank you for taking the time to leave us this feedback, we are happy to hear you enjoyed the room and the décor in the room.We hope to see you again.Many thanks

10/10 Loistava

Jill

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Harry vastasi 26.9.2023
Good Afternoon Jill,Thank you for taking the time to leave this review,we are happy to hear you enjoyed you visit and hope to see you again.Many thanks

10/10 Loistava

Dan

Yöpyi 1 yön syyskuussa 2023
Harry vastasi 11.10.2023
Good Evening Dan,Thank you for taking the time to leave us this great review, we are glad to hear you enjoyed your stay and hope to see you back again.Many thanks

10/10 Loistava

Dawn

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel/pub. Prime location Friendly and helpful staff Excellent breakfast-spoilt for choice I will definitely be back when I next visit Greenwich Peninsula
Yöpyi 1 yön syyskuussa 2023
Harry vastasi 19.9.2023
Good Afternoon, I hope you are wellThank you for the great feedback, we are very happy to hear you enjoyed the breakfast and selection on offer. We hope to see you back again.Many thanks

10/10 Loistava

Carole

Yöpyi 1 yön syyskuussa 2023
Harry vastasi 19.9.2023
Good Afternoon Carole,Thank you for taking the time to leave us this great review, we are glad to hear you enjoyed your time with us and we hope to see you back again.Many thanks

10/10 Loistava

Sif

Yöpyi 1 yön syyskuussa 2023
Harry vastasi 13.9.2023
Good Morning Sif,Thank you for taking the time to leave us this review, we are glad to hear you enjoyed your time with us.We hope to see you back again.Many thanks

8/10 Hyvä

Haraldur

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Really good stay
Really nice place, great breakfast
Yöpyi 1 yön syyskuussa 2023
Harry vastasi 3.9.2023
Good Afternoon,Thank you for the review, I am glad to hear you enjoyed the time with us, we hope to see you again.Many thanks

8/10 Hyvä

Craig

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Harry vastasi 2.9.2023
Good Morning Craig,Thank you for the review, we hope you visit us again.Many thanks

10/10 Loistava

Fabian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä elokuussa 2023
Harry vastasi 2.9.2023
Good Morning Fabian,Thank you for taking the time to leave us this review, I am glad to hear you enjoyed your stay, we hope to see you again.Kind regards

10/10 Loistava

shannon

Yöpyi 1 yön elokuussa 2023
Harry vastasi 30.8.2023
Good Morning Shannon,Thank you for the feedback, it is great to hear you enjoyed your time with us and we hope to see you back.Many thanks

6/10 OK

MISS

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Really lovely pub and good food, the bathroom needs updating and constant drip from the shower during the night
Yöpyi 1 yön elokuussa 2023
Harry vastasi 26.8.2023
Good Afternoon, I hope you are well.Thank you for taking the time to leave us feedback. I am sorry to hear about the bathroom, I will have a look into this.Many thanks

10/10 Loistava

Matthew

Yöpyi 2 yötä elokuussa 2023
Harry vastasi 26.8.2023
Good Afternoon,Thank you for taking the time to leave us this review, it is much appreciated. It is great to hear you enjoyed your stay, we hope to see you back.Many thanks

10/10 Loistava

Judi

Yöpyi 2 yötä elokuussa 2023
Harry vastasi 25.8.2023
Good Afternoon Judie,Thank you for taking the time to leave us this review, we are glad to hear you enjoyed your time here. We hope to see you backKind regards, Harry

10/10 Loistava

Anthony

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Absolute Gem of a Find
Fantastic hotel and pub, staff really helpful and the food is great. Breakfast is highly recommended
Yöpyi 1 yön elokuussa 2023
Harry vastasi 22.8.2023
Good Afternoon,Thank you for taking the time to leave us this feedback, we are glad you enjoyed your time with us.Kind regards

10/10 Loistava

Iain

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Little Gem...
London city centre trip - hotel situated next to O2 perfect for this business trip
Yöpyi 1 yön elokuussa 2023
Harry vastasi 22.8.2023
Good Afternoon,I hope you are well, thank you for leaving us this review.We are glad to hear you enjoyed your visit with us and hope to seer you bac again.Many thanks

10/10 Loistava

Peter

Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful location. Excellent staff & food.
Yöpyi 1 yön elokuussa 2023
Harry vastasi 22.8.2023
Good Afternoon,Thank you for taking the time to leave this review, it is much appreciated. We hope to see you again.Many thanks

10/10 Loistava

Pauline

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great accommodation
Very welcoming staff, comfortable clean room. Service at breakfast was very slow we waited 30 minutes for our food, possibly cooked to order. Food was excellent check in and out was straightforward
Yöpyi 2 yötä heinäkuussa 2023
Harry vastasi 22.8.2023
Good Afternoon Pauline,Thank you for taking the time to leave us this great feedback, it is very helpful, I am glad to hear you enjoyed your stay with us. I am sorry to hear about breakfast, I will pass the feedback to the kitchen and they can look at speeding the service up where needed.Many thanks

8/10 Hyvä

ANDREW

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön heinäkuussa 2023
Harry vastasi 2.9.2023
Good Morning Andrew, Thank you for taking the time to leave us this feedback, we find it very helpful, we hope to see you back again.Many thanks

8/10 Hyvä

IAN

Liikematkailija
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä heinäkuussa 2023
Harry vastasi 21.7.2023
Good Afternoon Ian,Thank you for taking the time to leave us this review, we are glad to hear you enjoyed your stay.

10/10 Loistava

Jo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was quirky clean & welcoming
Yöpyi 1 yön heinäkuussa 2023
Harry vastasi 21.7.2023
Good Afternoon Jo,Thank you for the feedback, it is much appreciated, we hope to see you back again.Many thanks

10/10 Loistava

Shirley

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location for the O2, staff were very friendly and helpful. The rooms were good, although quite small. I would definitely recommend this place.
Yöpyi 1 yön heinäkuussa 2023
Charmayne vastasi 17.7.2023
Hi Shirley,Thank you for taking the time to leave us a lovely review. We hope to welcome you again soon.Kind Regards,

10/10 Loistava

Kate

Yöpyi 1 yön heinäkuussa 2023
Harry vastasi 22.8.2023
Good Afternoon Kate,Thank you for taking the time to leave us this great feedback, we are very happy you enjoyed your visit and we hope to see you again soon.Many thank

10/10 Loistava

Lynn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A lovely, homely oasis, in the middle of the city. The staff were friendly and accommodating, and our stay was perfect. The garden was particularly appreciated on a hot summer day, somewhere we could enjoy a cool drink. We stayed here because it is walking distance from the O2, but will be returning for the warm welcome we received.
Yöpyi 1 yön kesäkuussa 2023
Harry vastasi 20.6.2023
Good Afternoon Lynn,Thank you for taking the time to leave us this great review, we are very happy to hear you enjoyed your visit with us. I will pass this great feedback to the team, we hope to see you back soon.Many thanks

10/10 Loistava

Chris

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect for O2 arena
Great location for a trip to the O2 arena with very clean and airy rooms. Also ate here before an event and the food was also excellent.
Yöpyi 1 yön kesäkuussa 2023
Harry vastasi 4.6.2023
Good Evening Chris,Thank you for the great review, we are glad to hear you enjoyed your visit with us. We hope to see you back again soon.Many thanks

10/10 Loistava

helen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect for O2
What a great find. Perfect 5 min walk to the O2. A pub with character and history rather than a soulless chain hotel wins hands down every time Great food , friendly team Bonus the sun was shining so we got to stand outside with a drink. Will be back!
Yöpyi 1 yön kesäkuussa 2023
Harry vastasi 4.6.2023
Good Evening Helen,Thank you for taking the time to leave us this great feedback. It is amazing to hear you enjoyed your time with us, we hope to see you again soon.Many thanks

6/10 OK

charlotte

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Good but Let down by comfort
Perfect location for o2 and lovely friendly staff. Sadly ruined by the fact I got no sleep as the bed creaked every time we moved. Awful bed! Air con didn’t work and dirty hand marks all over walls. A shame these things made it such an uncomfortable night as it really is a great location with lovely breakfast too.
Yöpyi 1 yön toukokuussa 2023
Harry vastasi 29.5.2023
Good Afternoon Charlotte,Thank you for taking the time to leave this review. I am very sorry to hear about the issues with the room you stayed in, I will have a look at the room and discuss with the team how to amend these problems raised.We hope to see you back soon, many thanks

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Place
We booked for a show at the O2, watched thousands rush to the tube and car parks as we strolled 5 minutes to the Pilot, cool place Friendly staff, everything was faultless.
Yöpyi 1 yön toukokuussa 2023
Charmayne vastasi 15.5.2023
Hello Paul,Thank you for taking the time to leave us this great feedback. We hope we can welcome you back again soonKind Regards,

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location, friendly staff, comfortable quiet well appointed room. OK food
Yöpyi 1 yön huhtikuussa 2023
Harry vastasi 29.4.2023
Good Afternoon, Thank you for taking the time to leave us this great feedback, it is very helpful for us. It i8s great to hear you enjoyed your stay.Many thanks

10/10 Loistava

Kevan

Yöpyi 1 yön huhtikuussa 2023
Harry vastasi 29.4.2023
Thank you for taking the time to leave this great review.Many thanks

10/10 Loistava

Stephen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location for visit to o2 arena. Free parking is a great asset
Yöpyi 1 yön huhtikuussa 2023
Harry vastasi 29.4.2023
Good Afternoon Stephen.Thank you for the review, we are very happy to hear you enjoyed your time with us and hope to see you again.Many thanks.

6/10 OK

David

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
It’s convenient for the O2, but very expensive for what you get
Yöpyi 1 yön maaliskuussa 2023
Harry vastasi 29.4.2023
Good Afternoon David,Thank you for taking the time to leave this review, I am very sorry that you found the room to be expensive. we hope to see you again soon.Many thanks

10/10 Loistava

Angelina

Yöpyi 1 yön maaliskuussa 2023
Harry vastasi 28.3.2023
Good Evening Angelina, thank you for taking the time to leave us this great review, we are glad to hear you enjoyed your visit and hope to see you back soon.Many thanks, Harry

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good for the 02
Nice hotel, very convenient for the 02 arena. Quirky rooms, however, very hot and air conditioning wasn’t working. Fire escape light illuminated the whole room and turned it green. Pricey for the room size.
Yöpyi 1 yön maaliskuussa 2023
Harry vastasi 23.3.2023
Good Afternoon, I hope you are well.Thank you for taking the time to leave us this review, I am glad to hear you liked the hotel. I am sorry to hear about the fire escape light being a bother as well as the size of the room.We hope to see you back soon.Many thanks

10/10 Loistava

Dorothy

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exactly as expected from the other reviews. Quirky, Spotlessly clean, very comfortable, peaceful nights sleep, easy/safe walk to the O2, staff very welcoming and friendly, parking in the courtyard right outside, rooms have everything you will need with the exception of a USB point so take your plug .. (I should mention I only had to ask and I was provided with one from the helpful bar staff) Ohh .. and I couldn't find a hairdryer but there might have been one🤔 Water/tea/coffee and a wee tasty chocolate all provided, had no idea how to work the coffee machine though, although I'm sure if I'd asked they would have shown me. Whilst others have made mention off the rooms being small, size isn't everything! This is a great wee place to stay for a night or few and I'll look forward to my next stay at The Pilot!
Yöpyi 1 yön helmikuussa 2023
Harry vastasi 3.3.2023
Good Evening Dorothy,Thank you for taking the time to leave us this great review, it is very help full and much appreciated.We hope to see you back soon.

10/10 Loistava

Anne

Yöpyi 1 yön helmikuussa 2023
Harry vastasi 22.2.2023
Good Afternoon Anne,Thank you for taking the time to leave this great review,we hope to see you back soon.Many thanks

10/10 Loistava

Berkeley

Yöpyi 1 yön tammikuussa 2023
Harry vastasi 7.11.2023
Good Morning,Thank you for taking the time to leave us this feedback, we are glad to hear you enjoyed your stay and hope to see you back again.Many thanks

10/10 Loistava

Joe

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2022
Harry vastasi 6.12.2022
Good Afternoon Joe,Thank you for leaving this review, it is great to see that you enjoyed your time here.Kind regards, Harry

10/10 Loistava

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely place traditional pub turned into something a little different we loved it and the food was excellent the rooms were quirky warm and cosy would definitely stay again
Yöpyi 1 yön marraskuussa 2022
Harry vastasi 1.12.2022
Good Afternoon Paul,Thank you for taking the time to leave this great feedback.It is great to hear you have enjoyed your time with us and we hope to see you again soon.Kind regards, Harry