2 baaria, aulabaari, kattoterassibaari

Arvostelut: Pendry West Hollywood

5 out of 5
Pendry West Hollywood
8430 Sunset Boulevard, West Hollywood, CA

Arvostelut

9,4

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 241 kautta 317 arvostelua" "
Arvosana 8 - Hyvä. 42 kautta 317 arvostelua" "
Arvosana 6 - OK. 24 kautta 317 arvostelua" "
Arvosana 4 - Huono. 8 kautta 317 arvostelua" "
Arvosana 2 - Hirveä. 2 kautta 317 arvostelua" "

9,8/10

Siisteys

9,2/10

Henkilökunta ja palvelu

9,4/10

Palvelut/mukavuudet

9,6/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Aurelis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fantastic
Yöpyi 3 yötä toukokuussa 2024
Anne Marie Doyle vastasi 28.5.2024
Dear Aurelis,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

10/10 Loistava

Ghey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very accommodating
Yöpyi 4 yötä toukokuussa 2024
Anne Marie Doyle vastasi 28.5.2024
Dear Ghey,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

10/10 Loistava

Patricia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean
Yöpyi 1 yön toukokuussa 2024
Anne Marie Doyle vastasi 28.5.2024
Dear Patricia,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

8/10 Hyvä

Sharma

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 10 yötä huhtikuussa 2024
Anne Marie Doyle vastasi 28.5.2024
Dear Sharma,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

10/10 Loistava

Lauren

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Anne Marie Doyle vastasi 28.5.2024
Dear Lauren,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Anne Marie Doyle vastasi 28.5.2024
Dear John,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

6/10 OK

krishnapriya

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not really a 5 Star property
Yöpyi 4 yötä huhtikuussa 2024
Anne Marie Doyle vastasi 28.5.2024
Dear Krishna:Thank you very much for choosing the Pendry West Hollywood during your stay in Los Angeles. I want to thank you for your candid feedback regarding your experience at our hotel.I would like to speak with you regarding the issues throughout your stay, if you would allow. Please feel free to contact me through the hotel. It is your feedback that we value, and I am hopeful, we can welcome you back the Pendry West Hollywood in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

John

Yöpyi 1 yön huhtikuussa 2024
Anne Marie Doyle vastasi 28.5.2024
Dear John,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

10/10 Loistava

Erin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
perfection, the staff were an absolute delight
Yöpyi 1 yön huhtikuussa 2024
Anne Marie Doyle vastasi 30.4.2024
Dear Erin,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

10/10 Loistava

Tania

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
Yöpyi 4 yötä huhtikuussa 2024
Anne Marie Doyle vastasi 30.4.2024
Dear Tania,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

10/10 Loistava

Donald

Yöpyi 2 yötä huhtikuussa 2024
Anne Marie Doyle vastasi 28.5.2024
Dear Donald,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

10/10 Loistava

Craig

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Anne Marie Doyle vastasi 15.4.2024
Dear Craig,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

6/10 OK

Elizabeth

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was my 3rd stay at the Pendry WH. To begin with the positives, the staff was very personable and professional - especially the service and friendly faces at Merois, Ospero and room service - and our stay was pleasant and comfortable. Unlike my first 2 stays which were absolutely wonderful, this time our stay was a total disappointment. Check-in was not quick or smooth (waited for 2 hours and never received a call that the room was ready after 4pm), the staff was clearly understaffed (our bags took forever to arrive in our room and the kind lady at the Front Desk had to bring it up herself to avoid a longer wait), and there was no turn down service at all during our entire stay. This is one of our favorite hotels in LA and our favorite chains and we plan to be back. However, I hope our next stay reverts back to the wonderful service and intimacy we've experienced and enjoyed before.
Yöpyi 2 yötä maaliskuussa 2024
Anne Marie Doyle vastasi 5.4.2024
Dear Elizabeth:Thank you very much for choosing the Pendry West Hollywood during your stay in Los Angeles. I want to thank you for your candid feedback regarding your experience at our hotel. I will share your email with our associates.I would like to speak with you regarding the issues throughout your stay, if you would allow.Please feel free to contact me through the hotel. It is your feedback that we value, and I am hopeful, we can welcome you back the Pendry West Hollywood in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Catherine

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had an issue with Check In and they handled it in a magnificent way, can‘t say enough good about this hotel. Fantastic!!!!
Yöpyi 1 yön maaliskuussa 2024
PWH Management Team vastasi 29.3.2024
Hello Catherine:Thank you for choosing the Pendry West Hollywood for your stay. We are so elated to hear that your experience with our Front Office, had a positive resolution on both ends. I will make sure and share your kind words with our front office and their respective managers.We value all feedback as an integral part of our growth and success.Pendry West Hollywood looks forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Judith

Yöpyi 3 yötä maaliskuussa 2024
Anne Marie Doyle vastasi 15.4.2024
Dear Judith,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

6/10 OK

Tara

Yöpyi 1 yön maaliskuussa 2024
Anne Marie Doyle vastasi 15.4.2024
Dear Tara,Thank you for choosing to stay at Pendry West Hollywood. I am glad to see you enjoyed your visit and I look forward to welcoming you back.Sincerely, Anne Marie DoyleGeneral ManagerPendry West Hollywood

10/10 Loistava

Kenneth

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location. Restaurants and bars are amazing.
Yöpyi 2 yötä maaliskuussa 2024
PWH Management Team vastasi 18.3.2024
Dear Kenneth:Thank you very much for choosing the Pendry West Hollywood for your stay. I appreciate you for taking time to respond to our survey--all feedback is an integral part of this hotel.I am so glad that the location, our restaurants and bars were able to meet your expectations. I will share your kind words with the staff and their respective managers.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

CHIA-HSUN

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good hotel very new but it’s very noisy
Yöpyi 2 yötä helmikuussa 2024
PWH Management Team vastasi 18.3.2024
Dear Chia-Hsun:Thank you for choosing the Pendry West Hollywood for your most recent stay in Los Angeles, and as a returning guest, we appreciate you and your feedback.Has the noise level been a factor for your last two stays with us? This weekend was the LA Marathon--probably a lot of participants celebrating into the wee hours of Sunday night. However, we still want our guests to experience a good night's sleep, and my apologies if we did not meet your expectations.Let us know the next time you'll be staying with us, and we'll go out of our way to make sure you have restful nights. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Briana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
PWH Management Team vastasi 12.3.2024
Dear Briana:Thank you so much for choosing the Pendry West Hollywood for your most recent visit to Los Angels. I am happy to see our team of associates were able to meet your expectations. We look forward to welcoming you back in the not-too-distant future. Thank you again for the feedback.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Wan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Luxurious hotel and attentive staff. We had great experience.
Yöpyi 2 yötä helmikuussa 2024
PWH Management Team vastasi 6.3.2024
Dear Wan:Thank you for choosing Pendry West Hollywood for your time in Los Angeles. I am delighted to hear you enjoyed your stay, and we look forward to welcoming you back.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Adam

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a great hotel. Two solid Wolfgang Puck restaurants on site, plus a heated rooftop pool and bar. It's in a good location if you're going out to the bars and clubs in WeHo. One frustration is the only parking available on site was $70/day valet, but that's also because of the neighborhood. If you're going to visit L.A., you're going to need to rent a car, and you're also going to valet most places you want to go. Plus the valets were all very friendly and they did bring my car out quickly each time. Overall I'd definitely stay there again, and would recommend the Pendry to others!
Yöpyi 3 yötä helmikuussa 2024
PWH Management Team vastasi 6.3.2024
Dear Adam:Thank you for choosing the Pendry West Hollywood for your stay. We are delighted to hear that you enjoyed all the conveniences our hotel has to offer.Thank you again for your lovely review. We look forward to hosting you in the future.Warm regards,Anne Marie DoyleGeneral Manager

8/10 Hyvä

Catherine

Yöpyi 1 yön helmikuussa 2024
PWH Management Team vastasi 20.3.2024
Dear Catherine:Thank you for choosing the Pendry West Hollywood for your very recent stay in Los Angeles. Your feedback is an integral part of our hotel's success and growth, so thank you for taking the time to respond.We look forward to welcoming you back in the not-too-distant future.

10/10 Loistava

Jason

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely staff.
Yöpyi 2 yötä helmikuussa 2024
PWH Management Team vastasi 6.3.2024
Dear Jason:Thank you for choosing to stay at the Pendry West Hollywood. We are delighted you enjoyed your stay, and the Pendry staff was able to be accommodating. We look forward to hosting you again in the very near future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Rhea

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
PWH Management Team vastasi 7.3.2024
Dear Rhea:Thank you so much for choosing the Pendry West Hollywood. We value your feedback and the time you took to fill out the survey.I am delighted you enjoyed your stay this past February and we look forward to welcoming you back soon.Warm regards,Anne Marie DoyleGeneral Manager

2/10 Hirveä

MOHAMMAD

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Room was right by the street felt like someone could break in and never felt safe. Bed gave bed bugs
Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Pamela

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the decor and gym. 1 bedroom nice and spacious. Food at cafe/ restaurant was excellent . Loved the coffee bar and bakery items.
Yöpyi 2 yötä helmikuussa 2024
PWH Management Team vastasi 6.3.2024
Dear Pamela:Thank you very much for choosing the Pendry West Hollywood for your most recent stay in Los Angeles. I am delighted that you enjoyed the amenities the hotel has to offer. I will share your review with our Chefs, Spa Director, and their teams--they'll be delighted to see this.Again, thank you for taking time to respond to our survey, and we look forward to welcoming you back very soon.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Nadja

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2024
PWH Management Team vastasi 6.3.2024
Dear Nadja:Thank you very much for choosing the Pendry West Hollywood for your most recent stay in Los Angeles, and for the lovely rating. We hope you were able to enjoy the view of Sunset Boulevard from your window.We look forward to welcoming you back very soon.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Pamela, San Francisco

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Didn’t like that restaurant cancelled a long standing reservation.
Yöpyi 2 yötä tammikuussa 2024
PWH Management Team vastasi 6.3.2024
Hello Pamela:Thank you for letting us know. I am curious to know which restaurant--Ospero or Merois? My apologies for this inconvenience. Let me know when you're returning to Los Angeles or the Pendry, and we'll make it up to you.Again, many thanks for your feedback.Warm regards,Anne Marie Doylegeneral Manager

10/10 Loistava

David

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean hotel and rooms. It was a quick $10 Uber ride to all of the great bars and restaurants in West Hollywood. The rooftop bar was definitely a highlight.
Yöpyi 2 yötä helmikuussa 2024
PWH Management Team vastasi 6.3.2024
Dear David:Thank you for choosing the Pendry West Hollywood for your most recent stay in Los Angeles. I am very delighted to hear you enjoyed your room and experienced our rooftop bar with its captivating view of the city. Our hotel is in the heart of West Hollywood and very easy to Uber through the nightlife.Again, thank you for taking the time to respond. We look forward to welcoming you back in the very near future.Warm regards,Anne Marie DoyleGeneral Manager

6/10 OK

Enrique

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Disappointing
I have stayed at this property about 5 times before this stay. The upkeep of the room has significantly declined. The phone did not work, the door to the minibar was broken and you couldn’t open the minibar fridge. Additionally, the comforter had a stain on it. Also tried to reach the front desk for about 10 minutes and nobody answered. Also quality of in-room dining food was not what I would expect for this caliber of hotel. Overall a disappointing stay. On the good side, dinner at Merois was excellent and the service was outstanding.
Yöpyi 2 yötä helmikuussa 2024
PWH Management Team vastasi 6.3.2024
Dear Enrique:Thank you for your choosing Pendry West Hollywood as your hotel of choice when you are in the Los Angeles area, your continued patronage is greatly appreciated.I was sorry to hear about the inconveniences you experienced at the hotel during your most recent stay with us. I would very much like to speak with you further regarding these issues. Your feedback is very valuable to our team. Please, do let us know the best way we can reach out to you, via private message, phone/email. Once again, thank you for taking time to share your experience. Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely
Yöpyi 4 yötä helmikuussa 2024
PWH Management Team vastasi 6.3.2024
Hello June:Thank you for choosing the Pendry West Hollywood for your most recent stay in Los Angeles.I am delighted you enjoyed our hotel, and we look forward to welcoming you back to the Pendry West Hollywood very soon.Warm regards,Anne Marie Doyle

8/10 Hyvä

Rahul

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff need to listen more.
Yöpyi 4 yötä tammikuussa 2024
PWH Management Team vastasi 6.3.2024
Dear Rahul:Thank you for choosing the Pendry West Hollywood for your most recent stay in Los Angeles.I'm saddened to hear your needs were not being met by the staff. Please let me know the concerns you had regarding the staff's lack of attentiveness during your stay. Your feedback is valuable to me and the staff. If you prefer, I can contact you directly, just let me know your preference.Again, thank you for choosing Pendry West Hollywood. We look forward to welcoming you back and meeting your future needs.Warm regards,Anne Marie Doyle

10/10 Loistava

Thomas

Yöpyi 1 yön tammikuussa 2024
PWH Management Team vastasi 6.3.2024
Dear Thomas:Thank you very much for choosing the Pendry West Hollywood for your visit to Los Angeles in January. I'm elated to see you enjoyed your stay and your expectations were met by our staff.We look forward to welcoming you back in the future.Warm regards,Anne Marie DoyleGeneral Manager

6/10 OK

Keith

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nothing special about the hotel.
PWH Management Team vastasi 7.3.2024
Dear Keith:Thank you for choosing the Pendry West Hollywood for your stay in January. Your feedback is very important to the hotel and associates. Please let me know what we can do better, to meet your expectations. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
PWH Management Team vastasi 7.3.2024
Dear Anonymous:Thank you for choosing Pendry West Hollywood for your most recent stay in January. We are delighted you enjoyed your stay and thank you for the lovely score!We look forward to welcoming you back in the not-too-distant future. Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Richard Immanuel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä joulukuussa 2023
PWH Management Team vastasi 8.3.2024
Dear Richard:Thank you very much for choosing the Pendry West Hollywood for your stay in January and welcoming the 2024 New Year with us. I sincerely appreciate your taking time to respond to our survey--the feedback is valuable and much appreciated.We look forward to welcoming you back in the not too-distant future.Warm regards,Anne Maire DoyleGeneral Manager

10/10 Loistava

Lisa, New York

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
PWH Management Team vastasi 8.3.2024
Dear Lisa:Thank you for choosing to stay at the Pendry West Hollywood and ringing in the 2024 New Year with us. I want to thank you for taking time to respond to our survey--valuable feedback.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

georgia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location in West Hollywood. Nice sunset plaza. Ate at Merois, it was good. Ospero was average. Katana restaurant across the street was excellent. The pendry staff was excellent.
Yöpyi 5 yötä joulukuussa 2023
PWH Management Team vastasi 8.3.2024
Dear Georgia:Thank you for choosing the Pendry West Holiday for your recent visit in December 2023. I'm glad to see you tried Merois and Ospero and enjoyed the food! We have many new and exciting items we've added to our menus--hopeful, we can lure you back to decide for yourself.Again, thank you for taking the time to respond to our survey--the information is valuable. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Jennifer

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
PWH Management Team vastasi 8.3.2024
Dear Jennifer:Thank you so much for choosing the Pendry West Hollywood during your stay in December. We Hope you and your family had a wonderful holiday season.I appreciate the time you took to fill out our survey; your feedback is an integral part of our success and growth. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Paul

PWH Management Team vastasi 7.3.2024
Dear Paul:Thank you for choosing the Pendry West Hollywood for your most recent visit to Los Angeles. I am delighted to hear you enjoyed your stay this past February.Your feedback is very important to us, and we are so appreciative of the time you took to respond to the survey.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Sarah

Yöpyi 2 yötä joulukuussa 2023
PWH Management Team vastasi 8.3.2024
Dear Sarah:Thank you very much for the choosing the Pendry West Hollywood. We are so happy you enjoyed your stay with us and took the time to send us feedback. We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie Doyle

10/10 Loistava

Rebeca N

Yöpyi 2 yötä joulukuussa 2023
PWH Management Team vastasi 19.3.2024
Dear Rebecca:A belated thank you for choosing Pendry West Hollywood for your stay in December of 2023. We are happy the hotel and associates were able to meet your expectations.Again, thank you for the time you took to respond to the survey--all feedback is vital to the success of our hotel.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Ellen

Yöpyi 1 yön marraskuussa 2023
PWH Management Team vastasi 9.3.2024
Dear Ellen:Thank you for choosing to stay at the Pendry West Hollywood and for taking time to fill out our survey; your feedback is in integral part of our success and growth.We hope to welcome you back in the not-too-distant future. Warm regards, Anne Marie DoyleGeneral Manager

10/10 Loistava

Hayden

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very fancy, clean hotel with great food and great staff
Yöpyi 7 yötä marraskuussa 2023
PWH Management Team vastasi 15.3.2024
Hello Hayden:Thank you for choosing to stay at the Pendry West Hollywood back in November of 2023! Apologies for the belated response, however, my appreciation for you feedback has not diminished! Again, thank you for being a part of our hotel and we cannot wait to welcome you back in the not-too-distant future.Until we meet again...Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Steven

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect in every way
Yöpyi 1 yön marraskuussa 2023
PWH Management Team vastasi 15.3.2024
Hello Steven:Thank you so much for choosing the Pendry West Hollywood! Although, I am responding to your lovely review of the hotel and of your experience, my appreciation has not diminished one bit. I hope you and yours, will be able to join us again this coming Holiday Season!Again, thank you for taking the time to respond to our survey and for the WOW! review! Look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Jonathan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wow! What a great property for a reasonable price. Location is great. staff was on point. Food, drinks, all very good. The roof top was very cool. Great views of the city!! Bar staff was the best. We were very pleasantly surprised. Definitely going back.
Yöpyi 2 yötä marraskuussa 2023
PWH Management Team vastasi 15.3.2024
Dear Jonathan:Thank you very much for choosing to stay at the Pendry West Hollywood the latter part of November. Apologies for my delayed response, however, my appreciation for your feedback has not waivered one bit; feedback is such an integral part of any business--especially in hospitality. Very happy you were able to take advantage of the hotel's amenities and enjoyed the rooftop bar with stunning views of the city. I will share your feedback with the Merois staff.Again, thank you for taking the time to respond to our survey and we, too, definitely want you to come back!Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Miguel Angel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel !
Yöpyi 2 yötä marraskuussa 2023
PWH Management Team vastasi 19.3.2024
Dear Miguel:Thank you for choosing the Pendry West Hollywood for your stay in November. I apologize for the belated thank you, however, our appreciation of your patronage, has not waivered. Thank you again for taking the time to respond to our survey--all guest's feedback is such an integral part of any business.We look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Steven

Yöpyi 1 yön marraskuussa 2023
PWH Management Team vastasi 29.3.2024
Hello Steven:A very belated thank you for choosing Pendry West Hollywood in November. Although late, our appreciation is undiminished. we also appreciate the time you took to respond to our survey--we value our guest's feedback.We look forward to welcoming you back in the not-too-distant future.

10/10 Loistava

Dennis

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
great service great staff
Yöpyi 2 yötä marraskuussa 2023
PWH Management Team vastasi 29.3.2024
Hello Dennis:A very belated thank you for your stay at the Pendry West Hollywood in November. Our appreciation is undiminished, and your kind words will be shared with our staff and their managers. We value the time you took to respond to our survey.The Pendry West Hollywood looks forward to welcoming you back in the not too distant future.Warm regards,Anne Marie DoyleGeneral Manager

10/10 Loistava

Vage

Yöpyi 1 yön marraskuussa 2023
PWH Management Team vastasi 29.3.2024
Hello Vage:A very belated thank you for choosing Pendry West Hollywood for your stay in November. Also, thank you for taking time to respond to our survey--we value all feedback as a vital part of our growth.Thank you again, and we look forward to welcoming you back in the not-too-distant future.Warm regards,Anne Marie DoyleGeneral Manager