Hotellit lähellä kohdetta Los Charconesin luonnonallas

”Wonderful gardens, Lots to do , nice Rooms, kitchen,bathrooms, patio, swimmingpools. Wellcoming staff. Parking on the premisis.”

”Check-in. Ei hyv'ä aika virallisesti 2 pm, todellisuudessa 4-5 pm ”

”Gorgeous hotel, on arrival we had free glass of wine we also were treated to a bottle of wine and chocolate in our room. We also got an unexpected room upgrade for free which was lovely. The pool area was beautiful. Hotel vibe was really really nice. My only comments would be inside the pool there was some green markings from where the water sits. This could be a bit better and the food options on an evening could also be improved but other than that the hotel was beautiful. The location was...

”Great hotel, we booked the Prestige package, which was very much worth it, daily free spa access, unlimited bottled water and access to the restaurants (as a substitute for the buffet dinner). Two comments: 1. The tennis rackets are in very poor condition, so bring your own if you want to play 2. The late check out (which is included in the Prestige package depending availability) was a bit cumbersome to get arranged, we ended up having to talk to the hotel manager to use this benefit, but in...

”Situation of the hotel is exellent! We had delux and the food was good in restaurant Vulcano. Avoid restaurant Palapa. Every visit was an disapointment. Holtel was not clean. We think that managers do not put enough money to the cleening time! Shame, workers did their best!”

”Cortesia del personale”

”All of the hotel is clean. Staff are very welcoming. The hotel is very family friendly. We've been here several times and have enjoyed each experience.”

”Ideal location, near to shops, beach and places to eat out if you would like to. Room was always kept clean and the pool areas were always tidy. Overall a great stay!”

”Très mauvaise expérience dans cet hôtel. À notre arrivée, la chambre n’était pas propre. Nous avons demandé un nouveau passage de la femme de ménage, mais malgré cela, le nettoyage restait insuffisant : toilettes sales, sol mal nettoyé, etc. Ne parlons pas des cafards qui font leur vie… Le ménage n’est effectué qu’un jour sur deux, ce qui est étonnant pour un hôtel 4 étoiles. Le restaurant de l’hôtel était également très décevant, les repas étaient immangeables. Nous y avons séjourné une semaine...

”We absolutely loved our stay here! Everything you need for a short break with the kids or no kids, ”

”Es un lugar donde no volvería, el alojamiento mediocre con unos muebles antiguos, la mesa del salon estaba que no se podía mover porque se rompia, pocas cosas en la cocina que son basicas, tienen un tendedero en un espacio de una mini terraza pero no tienen lavadora, lo peor me desapareció la tarjeta de crédito en mi habitación y lo comente en recepción y me dijeron que lo comunicariarn a dirección y no he recibido ni siquiera una llamada al respecto, pasotismo maximo. ”

”Nice, but pool should be heated”

”Schlechter Service, Wellnessbereich wurde nie gereinigt- ein Pflaster vor den Stufen zum Pool lag mehr als 10 Tage an der selben Stelle. Essen schlecht , jeder zweite Teller war dreckig. ”

”Pientä kasvojenkohotusta kaipaava lomahotelli. Viisi tähteä on joskus ollut paikallaan kokonaisuudesta mutta nyt vain aamupala yltää siihen tasoon. se on loistava. Hieman syrjäinen sijainti ei haittaa niitä, jotka eivät kaipaa shoppailua ja menoa. Hotellilla omaa ohjelmatarjontaa riittävästi.”

”Staying in Casa Serena 10 has been an amazing experience! We were really impressed from the beginning to the end of our stay! Casa Serena 10 combines comfort and style perfectly. Very elegant decor, and a peaceful, soothing atmosphere. Every part of Casa Serena 10 had that nice vacation/relaxing feeling. Whether relaxing in the lounge or walking around, it all felt just perfect. This hotel really provides a top-quality experience in every aspect. We stayed for three nights and we didn't want to...