Marriott Hotels & Resorts – Luoteis-Chicago, Illinois

”We had prepaid our room in full. When we arrived at the hotel, the receptionist charged our card for the accommodation. He didn’t tell us that he is charging the card. We thought that the card was swiped for incidentals. We called the reception to ask why this was done. He claimed that he had not charged the card and no apology. We get a message when something is charged on the card. On the day of the departure accounting department said that they will remove the charge. It took more than 2...

”Will stay again loved it”

”Staff not helpful when I mistakenly booked the wrong hotel. Lighting in room was very dim, especially over sink in bathroom, I could barely see anything.”

”I would recommend for a weekend stay. The green surroundings are beautiful, I greatly enjoyed the time outdoors. Friendly customer service. Room noise cancellation could be a bit better. At least during a weekend, there are a lot of families so be prepared to share the swimming pool with children running around ;)”

”My room smelled so good when I came in and was the cleanest room I have stayed in in a very very long time. The carpet was even clean and did not feel sticky or anything.”