Marriott Hotels & Resorts – Luoteis-Chicago, Illinois

”Check in starts at 3pm, I arrived at 2:07 pm they still wa”

”We had prepaid our room in full. When we arrived at the hotel, the receptionist charged our card for the accommodation. He didn’t tell us that he is charging the card. We thought that the card was swiped for incidentals. We called the reception to ask why this was done. He claimed that he had not charged the card and no apology. We get a message when something is charged on the card. On the day of the departure accounting department said that they will remove the charge. It took more than 2...

”I would recommend for a weekend stay. The green surroundings are beautiful, I greatly enjoyed the time outdoors. Friendly customer service. Room noise cancellation could be a bit better. At least during a weekend, there are a lot of families so be prepared to share the swimming pool with children running around ;)”

”Great”

”It’s quite disheartening to choose a supposedly high or top tier hotel and then be nickle and dined with fee’s to park your car, and pay for internet. The room was adequate but quite honestly I could have stayed at a hotel with a price point 1 half the cost and not be charged for internet and parking. I won’t be using this hotel again. Nothing about this experience warrants the need to pay extra for normal things. This isn’t a resort but it is charging resort type fee’s.”