3 ulkouima-allasta, aurinkovarjoja, aurinkotuoleja
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Arvostelut: Jolie Ville Hotel & Spa Kings Island Luxor

5 out of 5
Jolie Ville Hotel & Spa Kings Island Luxor
Aswan Road - Kings Island, Luxor

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 263 kautta 434 arvostelua" "
Arvosana 8 - Hyvä. 120 kautta 434 arvostelua" "
Arvosana 6 - OK. 32 kautta 434 arvostelua" "
Arvosana 4 - Huono. 10 kautta 434 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 434 arvostelua" "

9,0/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

jouni

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

2/10 Hirveä

david

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is on its own island and isolated from the rest of Luxor. You cannot leave without hiring a taxi or driver, which is especially complicated given the food is very poor quality and expensive compared to local prices. We got upset stomachs from a simple pasta dish. The rooms are attached by a cheap door, so it feels like the guests nextdoor are in the room with you as you can hear everything. The accommodations are dated and seem like they have not been updated since the 80s. The AC is weak and does not work well in the basic rooms, though it works well in the premium rooms. At one point there was a lizard in our room that was too fast to get it out by ourselves. We called reception and an hour later someone was sent who sprayed Raid aggressively all over our room, but given the language barrier he did not understand where I was telling him the lizard was. Long story short, we had a visitor in our room the rest of the stay. Lastly, the pool deck design near our room was swastikas which was highly concerning. It is a shame since the staff are kind and the property has a lot of potential, but this is certainly not a five star establishment. I would advise booking elsewhere for the price, as it is comparable to better hotels and double what it should be.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Matthew, London

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good resort on it's own private island on the nile. Has 3 really nice pools and lots of restaurants
Yöpyi 1 yön toukokuussa 2024
Sincerely: (Jolie Ville General Manager). vastasi 23.5.2024
Dear Our valuable Guest:Matthew Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Ivan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Las fotos no le hacen justicia a lo que es el hotel, el hotel es espectacular y muy cómodo, está apartado de la ciudad pero es un hotel increíble.
Yöpyi 1 yön toukokuussa 2024
Sincerely: (Jolie Ville General Manager). vastasi 23.5.2024
Dear Our valuable Guest:Ivan,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

MARCO

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet
Great place to stay at but the staff is not the best! On my last day, a service personnel knocked on my door and while I was replying, he just walked in onto the room and I was standing in my underwear!
Yöpyi 5 yötä huhtikuussa 2024
Sincerely: (Jolie Ville General Manager). vastasi 12.5.2024
Dear Our valuable Guest: Marco,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Please rest assured that we are acting appropriately to address your comment and prevent future occurrence. and we are already making immediate check to know what's happened exactly as this not accepted at our hotel,Once again, please accept our apologize we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel.Sincerely: (Jolie Ville Hotel General Manager).

2/10 Hirveä

Yiming

Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I have never experienced such carelessness from any hotels I ever stayed. Asked to pay $35 pp for the second person which is double of the price mentioned on Expedia. Reported aircon not working immediately got in to the room at 10pm, after 9 phone calls and 3 hours waiting, with the front desk kept lying “our stuff is waiting outside”, they finally changed my room at 1:15am. Reported to manager and I had no response, reported again on the next day, no response, reported to Expedia and Expedia contacted them, again no response. They just don’t care. Can’t believe this is a five star hotel. BTW the hotel is huge you will need to walk 10 minutes to get to the reception and we really can’t find our path at night so had to call and wait. Card stopped working the next day and had to walk there and back, 30 minutes and I was so exhausted due to lack of sleep at the previous night. Please stay away! This is my true experience.
Sincerely: (Jolie Ville Hotel General Manager). vastasi 12.5.2024
Dear Our valuable Guest:Yiming ,Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to review our hotel. Please rest assured that we are acting appropriately to address your comment and prevent future occurrence.regarding the extra person charge its the hotel standard for extra guest with breakfast buffet charges Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel.Sincerely: (Jolie Ville Hotel General Manager).

8/10 Hyvä

PIKA

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good property at a very good location. The Spa and fitness center requires some modification
Yöpyi 3 yötä huhtikuussa 2024
Sincerely: (Jolie Ville General Manager). vastasi 21.4.2024
Dear Our valuable Guest:PIKA ,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,

10/10 Loistava

AUGUSTO

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
xt to the Nile, three great pools, spa, nice food, friendly staff, comfortable room.
Yöpyi 2 yötä maaliskuussa 2024
Sincerely: (Jolie Ville General Manager). vastasi 21.4.2024
Dear Our valuable Guest: AUGUSTO ,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. I cannot find the suitable words to express my appreciation. Your great comments will further encourage our leitmotiv to maintain our quality focus and to continuously strive for excellence.We really are looking forward to seeing and welcoming you back again to your second home.

10/10 Loistava

Marco

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very beautiful hotel next to the Nile River!
Yöpyi 1 yön maaliskuussa 2024
Sincerely: (Jolie Ville General Manager). vastasi 26.3.2024
Dear Our valuable Guest: Marco ,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. I cannot find the suitable words to express my appreciation. Your great comments will further encourage our leitmotiv to maintain our quality focus and to continuously strive for excellence.We really are looking forward to seeing and welcoming you back again to your second home.Sincerely: (Jolie Ville Hotel General Manager).

8/10 Hyvä

KIMIHIKO

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
レストランの味付けが合いませんでした。どれもがこく塩辛くて夜のデイナーは3日間キヤンセルしました。
Yöpyi 4 yötä helmikuussa 2024
Sincerely: (Jolie Ville General Manager). vastasi 26.3.2024
Dear Our valuable Guest: KIMIHIKO ,Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us. Please rest assured that we are acting appropriately to address your comment and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel.Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Jan Artur

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2024
Sincerely: (Jolie Ville General Manager). vastasi 28.2.2024
Dear Our valuable Guest: Jan Artur,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

6/10 OK

JIN

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
次は泊まりません
良いホテルだと思いますが非常に不愉快な滞在でした。 全くホスピタリティがないホテル
Yöpyi 2 yötä tammikuussa 2024
Sincerely: (Jolie Ville General Manager). vastasi 10.1.2024
Dear Our valuable Guest:JIN,Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Ibrahim

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Full view of the nile
Yöpyi 1 yön joulukuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 26.12.2023
Dear Our valuable Guest:Mr.Ibrahim,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

robert

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fantastic hotel in all elements. Wonderful swimming pools, large room with balcony, outstanding food, especially the large buffet. Highly recommended!
Yöpyi 3 yötä marraskuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 12.11.2023
Dear Our valuable Guest:Robert,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,

8/10 Hyvä

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect location
Great location, comfortable huge room, attentive staff and good food. Perfect location to relax after a day of sightseeing or just spend the entire day by the pool.
Yöpyi 5 yötä lokakuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 12.11.2023
Dear Our valuable Guest:Michelle,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. I cannot find the suitable words to express my appreciation. Your great comments will further encourage our leitmotiv to maintain our quality focus and to continuously strive for excellence.We really are looking forward to seeing and welcoming you back again to your second home.

10/10 Loistava

ivan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy buena opción para quedarse en Luxor, lo único malo es que está un poco lejos de la ciudad y hay que salir en taxi
Yöpyi 4 yötä lokakuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 12.11.2023
Dear Our valuable Guest:Ivan,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Muhammad, Twinsburg

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A little dated but big rooms with a decent breakfast and amenities
Yöpyi 1 yön lokakuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 12.11.2023
Dear Our valuable Guest.Muhammad,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations and kindly be informed that we are already make renovation for the standard rooms,.Once again,thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,

10/10 Loistava

Federico

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excelente
Definitivamente es un lugar que vale la pena la estadía, limpio y cómodo y un servicio al cliente excelente. Totalmente recomendable.
Yöpyi 3 yötä syyskuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 12.11.2023
Dear Our valuable Guest:Federico,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

6/10 OK

Renita

Hyvää: Palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
The hotel environment on the Nile River is beautiful. Unfortunately we did not have the best experience starting with our check-in as the staff were disorganized, and simply did not listen. We had to change rooms as our first room smelt like paint, our upgraded room had a leaking tub. We notified the front desk, they didn’t seem to care about our experience or the fact that the water was leaking everywhere. The hotel could benefit from proper customer service training for the front desk staff as it really sets the tone for the whole stay.
Yöpyi 5 yötä lokakuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 12.11.2023
Dear Our valuable Guest:Renita,Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us. Please rest assured that we are acting appropriately to address your comment and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel.

10/10 Loistava

Michael

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
After days of seeing Temples and Tombs in the blazing sun and temperatures over 110 degrees, arriving at the Jolie Ville was like an oasis in the desert. The property is beautiful, quiet and away from the busy life of Cairo, Aswan and Luxor. We loved the place and would go back again for sure. One member of the front desk staff was especially helpful, a young woman named Nermeen Adel.
Yöpyi 2 yötä syyskuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 12.11.2023
Dear Our valuable Guest:Micheal,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,

10/10 Loistava

Diego

Yöpyi 1 yön syyskuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 27.9.2023
Dear Our valuable Guest:Diego,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

8/10 Hyvä

James

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Stunning dream location with sensational grounds. Attentive staff and worth the money
Sincerely: (Jolie Ville General Manager). vastasi 17.8.2023
Dear Our valuable Guest:James,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

farouk

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good
Yöpyi 1 yön kesäkuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 17.8.2023
Dear Our valuable Guest:FaroukThank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Our experience was great. Wonderful staff, food accommodations and the pools were amazing! The spa treatment was a bit of a disappointment… my sister had lash extensions that were very long and thick… in fact a bit comical looking, some the glue was applied thickly and scratched her eye. The technician quickly removed the excess glue, but my sister was in pain for several hours. She will have the lashes removed immediately upon arriving back home.
Yöpyi 2 yötä kesäkuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 3.1.2024
Dear Our valuable Guest:Ms.Sarah,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

8/10 Hyvä

Anthea

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Large hotel grounds on the nile. Rooms a bit dated. Excellent food on site. Quiet and peaceful
Yöpyi 3 yötä kesäkuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 3.1.2024
Dear Our valuable Guest:Anthea ,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

8/10 Hyvä

Kai Roger K

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Stedet bærer noe preg av tidenstann og deler av anlegget og utstyr trenger en oppgradering. Mat og service er veldig bra. Treningsrom og bassenger er også bra.
Yöpyi 4 yötä kesäkuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 11.6.2023
Dear Our valuable Guest:Kai Roger Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Andrea Lopes

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastisk opphold
Resort er fantastic og for en opplevelse! Etter mange dager på tur, ble det perfekt med oppholdet. Mye grønt og vekdig bra standard. Personellet er flinke og tar godt være av sine gjester.
Yöpyi 2 yötä toukokuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 6.6.2023
Dear Our valuable Guest: Andrea LopesThank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

2/10 Hirveä

Natasha

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 25.4.2023
Dear Our valuable Guest:Natasha,Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Jahan

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What you would expect, amazing well kept resort with everything you need. Luxor is beautiful and the staff here are amazing.
Yöpyi 4 yötä maaliskuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 25.4.2023
Dear Our valuable Guest:Jahan,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Amelia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La habitación que nos dieron por el paquete fue horrible una habitación vieja y con Endiduras en los muebles viejos el baño horrible para nada no nos gusto le damos un 3 o 4 además las toallas daban ascórbico de viejas y percudidas fuimos de nuevo a la administración y ellos nos dijeron que esa era la que compre con Expedía y dijeron que si queríamos otra tendría que pagar $26 dólares mas por día y aceptamos pagarlos el cambio fue total una habitación amplia limpia y acogedora todos nos trataron Muyyy 😊😍 Expedía yo he reservado otras ovaciones con Ustedes y siempre había quedado satisfecha ahora con el segundo pago pues también nos gusto pero les quiero pedir que los hoteles cumplan con el paquete pues no era que se veía en la Foto de promoción Gracias Expedia 😃
Yöpyi 7 yötä maaliskuussa 2023
Sincerely: (Jolie Ville Hotel General Manager). vastasi 12.5.2024
Dear Our valuable Guest:Amelia,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations.Please rest assured that we are acting appropriately to address your comment and prevent future occurrence. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

6/10 OK

Amina

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Yöpyi 5 yötä maaliskuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 25.4.2023
Dear Our valuable Guest:Amina,Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us. Please rest assured that we are acting appropriately to address your comment and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel.Sincerely: (Jolie Ville Hotel General Manager).

6/10 OK

Vanessa

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
My bathroom tub was clearly dirty. The furniture, bedding, etc. in the room is clearly old and not all clean either. The landscaping of the resort is not kept up at all.The only nice thing about this place is the buffet -- serves excellent dinners for a great price. The hotel lobby is clean also, and the lobby/restaurants provide a beautiful view of the Nile. Overall, I would not recommend at all. Yes it is is a low price, but it's not even worth the price in my opinion. Just stay at a hotel.
Sincerely: (Jolie Ville General Manager). vastasi 25.4.2023
Dear Our valuable Guest:Vanessa,Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us. Please rest assured that we are acting appropriately to address your comment and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel.Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Sally

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 25.4.2023
Dear Our valuable Guest:Sally,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

8/10 Hyvä

pablo

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
El entorno del alojamiento es muy bonito con vistas al río Nilo. Me pareció un poco desorbitado el precio en relación a lo q ofrece el hotel ya que las instalaciones y la habitación podrían mejorar bastante. Teníamos acceso VIP i realmente no se nos ofreció nada distinto. La comida estaba bastante buena.
Yöpyi 2 yötä maaliskuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 14.3.2023
Dear Our valuable Guest:Pablo.Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

2/10 Hirveä

Dae Young

Yöpyi 2 yötä helmikuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 14.3.2023
Dear Our valuable Guest:YoungThank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please if you share with us your comments ,to address the problem and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely: (Jolie Ville Hotel General Manager).

8/10 Hyvä

Boneat

Yöpyi 3 yötä helmikuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 14.3.2023
Dear Our valuable Guest: Boneat.Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

Kia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect location and beautiful by the Nile
Really good hotel and service the people were amazing! Food fantastic. The view! Wow!
Yöpyi 3 yötä tammikuussa 2023
Sincerely: (Jolie Ville General Manager). vastasi 4.2.2023
Dear Our valuable Guest:Kia,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel General Manager).

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
POO
Yöpyi 1 yön joulukuussa 2022
Sincerely: (Jolie Ville General Manager). vastasi 16.1.2023
Dear Our valuable Guest,Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us. Please rest assured that we are acting appropriately to address your comment and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel.Sincerely: (Jolie Ville Hotel General Manager).

10/10 Loistava

amy

Yöpyi 1 yön joulukuussa 2022
Sincerely: (Jolie Ville General Manager). vastasi 4.1.2023
Dear Our valuable Guest:Amy,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville General Manager).

6/10 OK

Pradeep

Matkusti perheen kanssa
Hyvää: Siisteys
Great location
Sincerely: (Jolie Ville General Manager). vastasi 4.1.2023
Dear Our valuable Guest:Pradeeb,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel Manager).

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 19 yötä marraskuussa 2022
Sincerely: (Jolie Ville General Manager). vastasi 4.1.2023
Dear Our valuable Guest,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel Manager).

10/10 Loistava

Larno, Doha

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice location on the Nile in Luxor to stay
Yöpyi 2 yötä joulukuussa 2022
Sincerely: (Jolie Ville General Manager). vastasi 4.1.2023
Dear Our valuable Guest:Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. Thank you indeed for your kind comments about your recent stay with us it was our honor to have you as our guest.We really are looking forward to seeing and welcoming you back again to your second home.Sincerely: (Jolie Ville Hotel Manager).

10/10 Loistava

Miguel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful facilities and setting. Clean, functional and roomy.
Yöpyi 2 yötä marraskuussa 2022
Gamal Samir (Jolie Ville Hotel Manager). vastasi 1.12.2022
Dear Our valuable Guest: MiguelThank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel Manager).

8/10 Hyvä

Itzel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Jolie is really a resort to relax and dine outside of Luxor´s busy lifestyle and noise.
Yöpyi 1 yön marraskuussa 2022
Gamal Samir (Jolie Ville Hotel Manager). vastasi 1.12.2022
Dear Our valuable Guest:Ltzel,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. and for your kind comments about your recent stay with it and us was our honor to have you as our guest.

10/10 Loistava

DAESUNG

Yöpyi 2 yötä marraskuussa 2022

2/10 Hirveä

Evghenia

Yöpyi 4 yötä lokakuussa 2022

8/10 Hyvä

Harriet

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2022
Sincerely: (Jolie Ville Hotel & Spa Manager). vastasi 1.12.2022
Dear Our valuable Guest: Harriet,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel Manager).

8/10 Hyvä

Paul

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful place, rooms in new sector clean and comfortable. 3 magnificent pools. A dream. Only problem is the very slow service in the restaurant. We waited 40 min for a drink and more than 1 hour for our dish.
Yöpyi 7 yötä lokakuussa 2022
Gamal Samir (Jolie Ville Hotel Manager). vastasi 1.12.2022
Dear, Paul Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us. Please rest assured that we are acting appropriately to address your comment and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel.Sincerely: (Jolie Ville Hotel & Spa Manager).

8/10 Hyvä

Harriet

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 21 yötä syyskuussa 2022
Sincerely: (Jolie Ville Hotel Manager). vastasi 1.12.2022
Dear Our valuable Guest: Harriet ,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your Expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Jolie Ville Luxor,Sincerely: (Jolie Ville Hotel Manager).

10/10 Loistava

Emily, Tuscaloosa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a lovely place to stay for a relaxing vacation! The pools are all amazing and clean. Check in and check out we’re fast and efficient. The staff goes above and beyond to make you comfortable and take care of you. We had a problem with our air conditioner and they moved us to an upgraded room with no hassle. Breakfast buffet is great with a ton of options! The views are lovely. Not complaints but some observations: They don’t have many options to refill water bottles which means lots of plastic. The zoo is depressing…animals in small enclosures that are basically just dirt.
Yöpyi 3 yötä lokakuussa 2022
Gamal Samir (Jolie Ville Hotel Manager). vastasi 1.12.2022
Dear Our valuable Guest:Emily,Thank you for spending your holiday in our Jolie Ville Luxor and taking the time to review our hotel. I cannot find the suitable words to express my appreciation. Your great comments will further encourage our leitmotiv to maintain our quality focus and to continuously strive for excellence, Looking forward to welcoming you again to “your home away from home”, in Egypt.