Matkat – Madonien luonnonpuisto

On the positive side, we had one of the 3 suites and the room was spacious and the view of the sea was nice. However the suites are directly attached to the restaurant, which was rented out for private events. Every night there was a private event with DJ. Basically it was like a nightclub. If extremely loud dance music until 1:30 in the morning is not your idea of a relaxing vacation, then don't stay here. Then at 7:30 am the piano player starts playing in the breakfast restaurant directly above my bed. So be prepared to get very little sleep in the suites. The breakfast was very chaotic because too many guests, not enough tables and not enough staff. It was difficult to find staff to make a hot cappuccino. I literally had the worst and cold cappuccino here. There is very little to basically almost no fruit at breakfast, which is surprising for Sicily. But the few staff that were there did try very hard. My suggestion is to get rid of the piano player and hire 2-3 more waiting staff. And get some decent fresh fruit. I believe this location gives the brand a bad name.

Too many things were not up to 5 star status. Our daughter got a parasol in the head by the pool, 1 of 4 restaurants (The Japanese) was closed during our week long stay in high season, gym is really crappy and small, missing pictures on the hallway, drinks on menu not available anyways.

Hotelli on erinomiaisella paikalla vanhan kaupungin vieressä, henkilökunta kielitaitoista ja ystävällistä. Aamiainen on erinomainen. Hotelli alkaa kaivata pintaremonttia, ja suihkussa lämmintä vettä joutuu odottamaan turhan kauan.

+ Clean and spotless. Excellent location near the main sights, restaurants and shopping areas as well as airport shuttle-bus stop. - Breakfast could've been organised more professionaly.