"The hotel was wonderful. Staff were friendly and helpful. The only issue for my friend was he has disabiliies so the bed was too soft for him he said. It didn't offer him the support he needed for his back but for me it was comfy. I have stayed before and would again."

"The hotel was clean and newly renovated. The kids had a great time swimming in the pool, although the buckets that dump water weren’t working. The breakfast was fantastic with lots of options. The staff were very friendly and helpful. The only thing I didn’t like was the bed. I found the mattress ..."

"Very limited selection for breakfast and it was warm at best. The beds and toweling were clean but the walls and curtains were another story. Tight squeeze around furniture. There are many other choices in Waterloo, we will have to try another one next time."

"This property was adjacent to St Jacobs market. Conveniently right across the street from the market and the outlet shops. Our one bedroom suite was spacious, comfortable and clean. Staff were very friendly and helpful. There was a happy hour and free breakfast. I would book this property again when ..."

"A++++"

"Nice hotel. We have stayed here several times and it has always been pleasant. This stay, I found the bed to be a little too soft for me bit my husband loved it! Nice to have the free breakfast in the morning. We also like the convenience to the Market."