Vastaanotto

Arvostelut: Days Inn by Wyndham West Memphis

2 out of 5
Days Inn by Wyndham West Memphis
1100 Ingram Blvd/I-40, I-40 Exit 279A & I-55, West Memphis, AR

Arvostelut

7,0

Hyvä

Arvosana 10 - Loistava. 307 kautta 1004 arvostelua" "
Arvosana 8 - Hyvä. 264 kautta 1004 arvostelua" "
Arvosana 6 - OK. 154 kautta 1004 arvostelua" "
Arvosana 4 - Huono. 140 kautta 1004 arvostelua" "
Arvosana 2 - Hirveä. 139 kautta 1004 arvostelua" "

6,8/10

Siisteys

7,8/10

Henkilökunta ja palvelu

6,6/10

Palvelut/mukavuudet

6,4/10

Majoituspaikan kunto ja tilat

6,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Tiffany

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
couldn’t even get into room
Yöpyi 2 yötä huhtikuussa 2024

4/10 Huono

Beverly

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Floor was filthy in the room
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Norma Ann

Hyvää: Siisteys
I was close to gas station and a Mexican restaurant.
Yöpyi 3 yötä toukokuussa 2024
Sophia CSR vastasi 28.5.2024
Dear Guest,It's great to hear that you found convenience in our location, with a gas station and Mexican restaurant nearby. We're glad you enjoyed your stay and hope to welcome you back soon!

6/10 OK

Tammy

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was a bit below average. Cleanliness was indeed an issue. The white lampshades had multiple spots on them. the ceiling and walls had 5 smashed bug spots. The bathtub in our unit had a large soap scum ring and a couple pieces of hair remaining in it. The grout was somewhat moldy. There were brown spots on the wall beside the toilet. On the good side...the desk staff were very nice. I would not choose this property again.
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 28.5.2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. We take your feedback seriously and will address these issues with our housekeeping team to ensure improvements are made. We're glad to hear that our desk staff provided excellent service, but we regret that your overall experience did not meet your expectations. We hope to have the opportunity to regain your trust in the future.

8/10 Hyvä

Steven

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The place was clean and quiet
Yöpyi 2 yötä toukokuussa 2024
Sophia CSR vastasi 28.5.2024
Dear Guest,We're glad to hear that you found our hotel clean and quiet. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.

6/10 OK

Madeline

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Room is clean Toilet flushes slow Sink slow to drain Lamp shades are rusty abd tarnished Rust over edge of door to adjoining room Different colors in room Furniture is old and worn out Water damage in ceiling covered with different color paint. Entire property needs a total remodel. Parking lot needs to be repaved, pot holes and uneven surface dangerous to walk on.
Yöpyi 2 yötä toukokuussa 2024
Sophia CSR vastasi 28.5.2024
Dear Guest,We sincerely apologize for the issues you encountered during your stay. Your comments are valuable to us, and we will address these concerns with our team to ensure improvements are made. We hope to have the opportunity to provide a better experience in the future.

6/10 OK

Angela

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
NEEDS TO BE UPGRADED, THEROOM HAD COBWEBS, ND TO BE DUSTED,BATHROOM FLR NEEDED TO MOPPED.
Yöpyi 2 yötä toukokuussa 2024
Sophia CSR vastasi 27.5.2024
Dear Guest,We apologize for the issues you encountered during your stay. We will address these cleanliness concerns with our housekeeping team to ensure they are promptly resolved. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

2/10 Hirveä

Christopher

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The front desk employee Gerwin tried to give unauthorized access to some strange man I do not know access to my room at 2:45 am in the morning and said that it was the maid team. Said this person asked for me to be contacted to which the front desk assisted him with no proof of my connection to this person. I called the police and informed corporate of this issue that happened this morning.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Lisa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
For a basic room it was fine. However, the bed was so tall it was difficult to get into. It came up to just above my waist. The bed was kind of hard and the pillows were small and pretty useless. Having said all that, it was very clean and I felt safe there. If we go back, I would stay there again - especially for the price.
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 25.5.2024
Dear Guest,We're glad to hear that you found our room clean and felt safe during your stay. We apologize for any inconvenience caused by the height of the bed and the comfort of the pillows. Your comments are valuable to us, and we will consider them to ensure a more comfortable experience for our guests in the future. We appreciate your patronage and hope to welcome you back soon.

10/10 Loistava

Samantha

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 25.5.2024
Dear Guest,We are glad that you liked our staff. We are always looking for methods to improve our services. If you have any further feedback or suggestions regarding your stay, please write to us. We assure you the best of our services at all times.

4/10 Huono

Susan

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 25.5.2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

4/10 Huono

Rita

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Handicap room was terrible. Was a tub and not walkin shower as told. Bed was so high off the floor one would have to be helped into bed. Very difficult.
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 22.5.2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

8/10 Hyvä

George

Hyvää: Henkilökunta ja palvelu
The people who work there are great and very considerate and always very helpful. With the Mexican restaurant open again and the casino on one side it makes it so the property is in a fairly convenient location.
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 20.5.2024
Dear Guest,We're pleased that you found our location convenient and our staff helpful and considerate. Your satisfaction is a priority for us, and we look forward to the opportunity to host you again for another enjoyable stay in the future.

10/10 Loistava

Gabriela

Matkusti kumppanin kanssa
Excellent choice. The beds was awesome.
Yöpyi 2 yötä toukokuussa 2024
Sophia CSR vastasi 25.5.2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you found our beds to be awesome. Guest comfort is our top priority, and we're delighted that you had a great experience with us. We hope to welcome you back again soon for another excellent stay!

2/10 Hirveä

ShaZariea

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rude asf
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 20.5.2024
Dear Guest,We regret the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

4/10 Huono

Myron

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I think the roaches and spiders enjoyed themselves more than I did. I literally had to put down sticky traps by the door to catch spiders and bugs. One of the beds had plywood underneath the sheet to prop it up. Be careful not to get out in an adjoining room with a stranger. I watched roaches leave the adjoining room and walk directly into mine. Watch your car well your everything when you get placed by the pool. Even the staff told me it’s a sketchy area back there because that’s where the people who call the hotel home live so extra dogs extra cats extra cars extra people. People sitting out with their doors open like they’re on the front porch smoking weed. Always stay in the front only by the office. It’s noisy but decent
Yöpyi 14 yötä toukokuussa 2024
Sophia CSR vastasi 22.5.2024
Dear Guest,We apologize for the unacceptable conditions you experienced during your stay. This falls short of our standards, and we take your feedback seriously. Rest assured, we will address these issues with our team to ensure improvements are made. We hope to have the chance to regain your trust in the future.

2/10 Hirveä

JEFFREY

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nasty, nasty, nasty. I did not stay. The room stunk like mold. There were roaches in the room. There was dog poo in the walkways, people cooking on gas burners in the parking spaces. Did not feel safe at all. Had to go. Reached out to management, but did not return my call. Please stay away from this place if you are looking for just the basics. Terrible.
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 18.5.2024
Dear Guest,We apologize for the subpar experience you had during your stay. Ensuring cleanliness and guest satisfaction are our top priorities, and we take your feedback very seriously. Rest assured, we are immediately taking appropriate actions to address them. We hope to see you again soon and to impress you with our continuous improvements.

4/10 Huono

Lori

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Room was far from clean. Trash can liners just placed in can and they were sticky so I wasn't about to touch them. Corners, baseboards far from clean. Room needed new furniture and paint years ago. Rust on light fixtures. Would not stay there again, especially for the price paid. Dog barked all night. Cat in room next to use was cute looking out the window. No fruit or muffin in breakfast. No lids for disposable coffee cups.
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 18.5.2024
Dear Guest,We apologize for the unsatisfactory experience you had during your stay. Your feedback is valuable, and we are addressing the issues with our housekeeping and maintenance teams to ensure a higher standard of cleanliness and comfort for all guests. We hope to have the opportunity to exceed your expectations in the future.

8/10 Hyvä

Tracy

Not the best area, room was fine. Breakfast was good. Easy access.
Yöpyi 3 yötä huhtikuussa 2024
Sophia CSR vastasi 18.5.2024
Dear Guest,Thank you for your kind words. We're pleased to know that you were satisfied with your room, enjoyed our breakfast options, and found our location convenient. We look forward to hosting you again for another enjoyable stay in the future.

2/10 Hirveä

Theresa

It was like being in a thriller movie,unsafe environment with people who loiters in the premises.
Yöpyi 3 yötä toukokuussa 2024
Sophia CSR vastasi 18.5.2024
Dear Guest,We apologize for the discomfort you experienced during your stay. Ensuring the safety and security of our guests is our top priority, and we take your feedback seriously. We will address these concerns promptly to create a more secure environment for all our guests. We hope to have the opportunity to welcome you back for a more positive experience in the future.

6/10 OK

Richard

Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Property was lacking maintenance and room was not clean.
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 18.5.2024
Dear Guest,We apologize for the inconvenience caused by the lack of maintenance and cleanliness in your room. Rest assured, we are taking immediate steps to address these issues to ensure a more pleasant stay for all our guests. We hope to have the opportunity to exceed your expectations in the future.

6/10 OK

Quindon

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 13.5.2024
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Loistava

Emberly

Hyvää: Siisteys
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 13.5.2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 Loistava

Emberly

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Breakfast
Yöpyi 6 yötä toukokuussa 2024
Sophia CSR vastasi 13.5.2024
Dear Guest,We are happy to see this 5-star rating and glad that you liked our breakfast offerings. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 Huono

Jennifer

Huonoa: Majoituspaikan kunto ja tilat
When we got there, the lobby was locked, and we had to get our key and check in through a partially shattered plexiglass slide-under window. Very worn out property. Pot smell overwhelming. One bed seemed to no longer have working springs. Clean sheets at least. Staff did their job, no complaints about them. Just dilapidated premises.
Yöpyi 4 yötä huhtikuussa 2024
Sophia CSR vastasi 13.5.2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 Hirveä

Sheila

Matkusti perheen kanssa, Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Hello, I have had someone ask me to check out this morning and now another guest come assigned to the room I'm already in which is 256 we paid for today to leave tomorrow
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 15.5.2024
Dear Guest,Thank you for sharing your feedback. We have investigated your claim and found it to be inaccurate. Unfortunately, we were overbooked during your visit, which led to the unavailability of the room you requested. We understand this was frustrating and regret any discomfort it caused. We are continually working to improve our booking process to prevent such situations in the future. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 Hyvä

Jack

Hyvää: Henkilökunta ja palvelu
Liked the friendliness.
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 13.5.2024
Dear Guest,Thank you for your positive feedback regarding the friendliness of our staff. We strive to provide exceptional service with a welcoming atmosphere. We appreciate your recognition and hope to continue exceeding your expectations during future stays.

10/10 Loistava

Crystal, Shiloh

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was very nice and clean
Yöpyi 2 yötä toukokuussa 2024
Sophia CSR vastasi 6.5.2024
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

4/10 Huono

Gino, Collingwood

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The property is old and dirty and needs to be completely redone.
Yöpyi 1 yön toukokuussa 2024
Sophia CSR vastasi 6.5.2024
Dear Guest,Our apologies for any issues in cleanliness that you encountered. Your concerns have been noted and forwarded to our team for improvement. We would value another chance to impress you and we wish you safe travels.

10/10 Loistava

sheila

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
While on vacation we stayed at several motels, Days was the nicest motel and the cheapest of all. We will stay at Days from now on.
Yöpyi 1 yön huhtikuussa 2024
Sophia CSR vastasi 6.5.2024
Dear Guest,We're delighted to hear that you had a positive experience during your stay with us at Days! Providing exceptional service at a great value is our goal, and we're delighted to know we exceeded your expectations. Thank you for choosing us, and we look forward to welcoming you back on your future vacations!

10/10 Loistava

Emberly

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Yöpyi 5 yötä huhtikuussa 2024
Sophia CSR vastasi 6.5.2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

10/10 Loistava

Courtney

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Easy access to freeway
Yöpyi 1 yön huhtikuussa 2024
Sophia CSR vastasi 6.5.2024
Dear Guest,Thank you for choosing us for your recent stay. We are glad that you liked our convenient location. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business in future travels.

10/10 Loistava

Renato

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I could hear people from the next door...
Yöpyi 1 yön huhtikuussa 2024
Sophia CSR vastasi 6.5.2024
Dear Guest,A hearty thanks for your rating. We will take appropriate measures to improve the sound insulation of our hotel rooms. We hope to welcome you back during your next visit to our area.

4/10 Huono

Logan

Matkusti ryhmän kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Terrible. We were not expecting anything fancy, but we expected it to be modern and clean. It was neither. Room was in poor condition with wires hanging out from under the TV and other electronics. Outlets were torn up and exposed. Windows were caked with grime. Furniture was old and worn. Bed at least had new clean looking sheets and a wafer thin blanket. The doors to the rooms next to you have gaps at the bottom so you can hear the regular conversations of the people in the rooms next to you. Stay away. Did not feel especially safe.
Sophia CSR vastasi 6.5.2024
Dear Guest,Thank you for sharing your concerns. We apologize for the condition of your room and any discomfort you experienced. Ensuring our guests' safety and comfort is our top priority, and we take your feedback seriously. We will address these issues promptly to improve our accommodations. We hope to have the opportunity to regain your trust in the future.

2/10 Hirveä

Meghan

Yöpyi 2 yötä huhtikuussa 2024
Sophia CSR vastasi 20.5.2024
Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

6/10 OK

Maranna

Yöpyi 2 yötä huhtikuussa 2024
Sophia CSR vastasi 20.5.2024
Dear Guest,Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

10/10 Loistava

Emberly

Matkusti perheen kanssa
Good
Yöpyi 1 yön huhtikuussa 2024
Sophia CSR vastasi 6.5.2024
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

2/10 Hirveä

Marcela, zion

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
I didn’t like a thing, in fact my husband and I didn’t even stay on the property, left as soon as we went inside the room and it smelled horrible. Booked a different hotel the same day because the Days Inn was a dump.
Yöpyi 3 yötä huhtikuussa 2024
Sophia CSR vastasi 6.5.2024
Dear Guest,We apologize for the inconvenience and disappointment you experienced. Ensuring a comfortable stay is our priority, and we regret that we fell short during your visit. Your feedback will be addressed promptly to enhance our accommodations. We hope you'll consider giving us another chance in the future.

2/10 Hirveä

BOB

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Cable didn't work, tiolet didn't work, and a 2 inch cockroach. I was in the room 10 minutes. Had to go down the street to a comfort inn.
Yöpyi 1 yön huhtikuussa 2024
Sophia CSR vastasi 28.4.2024
Dear Guest,Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

4/10 Huono

Luis, Clarksville

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Lots of cockroaches. Clearly this property has hygiene problems.
Yöpyi 2 yötä huhtikuussa 2024
Sophia CSR vastasi 28.4.2024
Dear Guest,I would like to apologize for the inconvenience you faced regarding the cockroaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

4/10 Huono

Rick

Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Location to the event I was going to was great. The room was noted a “non smoking” room but an ashtray and matches were provided. The room was obviously smoked in before I checked in . The linens reeked of cigarette smoke. No hot water when I checked in but didn’t bath til morning and it was hot then. Also exposed lighten in the shower area which was extremely dangerous. Then breakfast was cold. I had eggs, biscuits and gravy. One small milk, asked for more milk but ran out. I will not t stay here again.
Yöpyi 1 yön huhtikuussa 2024
Sophia CSR vastasi 26.4.2024
Dear Guest,Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced during your stay. Rest assured, we take these issues seriously and will address them promptly to ensure a better experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 Hyvä

Serhii, Goshen

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Not bad for a price
Yöpyi 1 yön huhtikuussa 2024
Sophia CSR vastasi 24.4.2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 OK

Rebecca, Windsor

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Toilet plugged when we arrived. Burnt out light bulbs. Bathroom door , floor and baseboards very dirty
Yöpyi 3 yötä huhtikuussa 2024
Sophia CSR vastasi 22.4.2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is important, and we will address these issues promptly to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

2/10 Hirveä

Andy

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The building are neglected and literally rotting. My room was filthy. I’m surprised Days Inn allows them to keep their franchise. The bed was comfortable.
Sophia CSR vastasi 20.4.2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our team. We would value another chance to impress you and we wish you safe travels.

10/10 Loistava

Jiri

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Good stay all around convenient close to the highway
Yöpyi 1 yön huhtikuussa 2024
Sophia CSR vastasi 18.4.2024
Dear Guest,We are happy to see this 5-star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

2/10 Hirveä

Hana

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Crawling with bed bugs
Yöpyi 1 yön huhtikuussa 2024
Sophia CSR vastasi 17.4.2024
Dear Guest,We truly regret the inconvenience caused by this issue and never want our guests to have such a kind of experience. We have shared this feedback with the concerned staff to address the pest problem. Hopefully, you will give us another chance next time you are in the area.

8/10 Hyvä

David

Hyvää: Siisteys
Location is near the Southland casino and just
Yöpyi 3 yötä huhtikuussa 2024
Sophia CSR vastasi 15.4.2024
Dear Guest,A hearty thanks for your review. We are glad that you liked the location. Our Team sincerely appreciates your feedback. We will always ensure that we keep delighting you with our facilities and services. Our Team hopes to earn your business in future travels.

4/10 Huono

Alice, Orlando

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muddy floors and mold in bathroom, not well maintained. Very limited breakfast, unhelpful staff.
Yöpyi 3 yötä huhtikuussa 2024
Sophia CSR vastasi 14.4.2024
Dear Guest,It is saddening for us to read about your recent experience with us. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.

6/10 OK

Robert

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Breakfast was below average. Opened at 5 am and I came at 5:45 am. They were out of all hot items. No staff around. Left 15 minutes later with little eating. Still no staff in kitchen area.
Yöpyi 2 yötä huhtikuussa 2024
Sophia CSR vastasi 10.4.2024
Dear Guest,We apologize for the inconvenience you experienced with our breakfast service. Rest assured, we will address this issue promptly to ensure a better experience for our guests in the future. We hope to serve you better next time and are looking forward to welcoming you again soon.

4/10 Huono

Takisha

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä tammikuussa 2024
Sophia CSR vastasi 10.4.2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.