6/10 OK
Candace
26.3.2026
Hyvää: Siisteys ja palvelut/mukavuudet
Some pros but pretty glaring cons for a property that’s supposed to be luxurious.
Pros:
-Good breakfast
-Beach access
-Delicious cocktails at Bar Centro
-Comfortable spa though amenities are limited
Cons:
-More service hiccups than I’d expect at a 5 star e.g. had to wave down someone for lunch on the beach, called room service 5-6 times with no answer, slow check in, wasn’t offered a welcome drink and observed someone else receive one, received free drink voucher at check in but the dates were for when I wasn’t at the hotel, no help with my luggage at arrival or departure
-Small room that wasn’t anywhere near pristine. There were hairs on the towels and walls. I had a strobe light effect coming from the bathroom at night. Confirmed the room was renovated but still looked dated.
Overall I was disappointed. I read reviews about service issues from several months ago, but chose to believe that surely those would be resolved by now because why wouldn’t they be, but alas- no such luck. I’ve loved other Andaz properties but can’t recommend this one. Stop in for a drink though.
Candace
Yöpyi 3 yötä maaliskuussa 2026
