Our room itself was small, but neat. The location a convenient 40 drive from the Malpensa airport and free parking could be easily found in the vicinity. So this would have been ok stay, if the night would have been quiet:
The safety box started spontaneously beeping at 2 am. We had not even touched it. They didn't give us a new room, which would have let us go back to sleep asap. After 15 minute wait a staff member came to remove the batteries of the safe, so that the beeping stopped. No apologies were offered, nor compensation. The staff was not surprised, so apparently this is business as usual. Would it not be easier to change the batteries for these things every 6 months or so?
Also our friends room was uncleaned and there was a tobacco stump in there.
I am very disappointed in this hotel and will not return here.