We arrived just before 11pm and we’re shown directly to our room in another building across the car park. Unfortunately the lights on the outside of the building weren’t working, so we used the torches on our phones to find our way in. Upon initial inspection, the room looked very dated, but quite spacious, we had booked for 3 guests as per the description, (our young daughter was staying with us in the room), but they had called to say unfortunately it was a mistake on the Hotels.com website and the room can only hold two people, but our daughter was welcome to share our bed if we didn’t mind ! When getting into the bed, our young daughter pointed out the toenail clippings all over the floor next to the bed, so clearly the room had not been hoovered prior to our stay. In the morning, my wife and daughter had breakfast (very awkward service). Upon leaving, we were asked to pay a further £25 for my daughter, which I point blank refused as the room was booked for 3 people and was then too small for three people and our daughter had to sleep in with us. Disappointing and will not be returning.
