Perhehotellit - Missoula, Montana

”The room was very clean and comfortable. You can tell a recent renovation happened here. The location is great and easy to access restaurants and shops downtown. Parking was very accessible. I didn’t think I’d like not having staff working there and a front desk, but I’m a big fan now of having a key code to get into the building and my room! The fridge, microwave, and tea kettle were great in the room. Also there’s a stunning view out the front of the hotel!”

”No toiletries, cold coffee but otherwise clean room”

”T”

”We have stayed in the world’s best hotels and Montana’s worst hotels (kid sports) but we have never stayed in a less hospitable property. The two men repeatedly working the front desk were rude and unpleasant in all interactions and treated requests for adequate towels and bedding with disdain and/or outright refusals. At $300+ per night for a below-average property, we expected better and did not expect to be treated like potential felons plotting to steal cheap, threadbare blankets and...

”Room was next to the elevator. I asked for another and was told she couldn't change my room even though the hotel was less than half full. I asked for creamer for the coffee maker and was told it was in the room. We looked in the room again, nothing there. She told us to go and look for some on the breakfast tables. They charge $7 for parking in their lot. The gentleman at the desk was very nice. You also had to buy your own breakfast.”

”Breakfast was lacking. Room was fairly clean, under beds need some attention”

”Property is undergoing renovations and it’s messy plus the hallways smell like construction work. We were in a renovated room but the quality of work is questionable. Items hung crooked, toilet paper holder already falling off the wall….. Staff is very helpful, accommodating and gracious.”

”Great location, very nice room--we enjoyed our stay”