Msambweni Hotellit

”"Yes, the room was spotless. Housekeepers Clinton and Mohamed were very polite and provided excellent customer service. They cleaned our room and offered outstanding service." ”

”Easy check in, nice and comfortable room, calm and relaxing environment. Staff were very friendly. Boxed breakfast was provided, with notice, for early morning activities. A small slice of heaven, excellent for a break! ”

”The hotel is alright,maybe not 4 stars,more like 3. Pools were quite dirty,the water was greyish ( you couldn't see the bottom) and they let people swim with clothes on(!),someone even had shoes on while swimming. Food was ok..not a lot options for children at the dinner. At the dinner many times we got our drinks after we've already eaten,so quite slow service. Evening entertainment was really nice and fun. Room was okay,some parts of the room oldish but the bed was good. We got one big problem...

”With this price range you would expect everything to be perfect but this resort has still a lot of things to be worked on. Overall experience is nice, service is good, breakfast is great. But... wifi is not working, with the cleaning of the rooms there is always something wrong; towels replaced for one person only, water floating on the floor, soaps are finished and not replaced. We used laundry service too and one of my shirts was missing and I got someone else's shirt. They could track mine...

”Hotel is a bit run down. The setting and the beach are beautiful though. The beds were unfortunately quite uncomfortable ”

”Every person I encountered was pleasant and friendly Off the beaten track but a Tuk tuk away from everything. On the beach but not recommended for swimming. Huge pool. Best staff Good buffet If there’s low guests it’s ala carte which is even better!! ”

” Best comfortable beds in the area. Doreen was amazing, plus her employees. Very good customer service . I can’t wait to go back there again. 10/10.”

”Excellent stay, only negative thing is the full board.”

”For the price it was an okay stay, rooms are clean and in good condition. Unfortunately, in the restaurant we did not always get what we ordered and at the end of our stay they wanted to charge us additionally. The staff tried to make us to resolve the matter and seemed uncaring for the whole situation. Which ended with an long and annoying conversation.”

”Amazing family friendly place for a vacation”

”Staff were always helpful and available. Grounds are immaculately kept, if you need somewhere to relax in Diani can't go wrong than staying here. ”

”Everything is hundred percent. Everything!”

”Diani Reef has a nice ”Grand Budapest Hotel” feel to it. It is somewhat run down, but we didn’t mind. The beach is great, pool and the gym are nice, monkeys very polite, breakfast excellent, parking handy, staff polite etc. I would save big bucks for other destinations and stay here. Dinner tasty, but overpriced.”