Mughal Sarai Hotellit

”This hotel is geared towards local clients. Our room was excecutive but shower was not working. Bucket was provided for shower. No hot water. No toilet paper. Had to ask repeatedly, told will bring it up but that didn't happen. Hallway, outside our room stray cat's feces not cleaned. Carpet dirty with food stains. TV only played Hindi advertisements for news etc. Restaurant on premise served great food.Breakfast was included but limited choices. No buffet. Order to make. Just omelet and toast....

”Although the property was descent, however the property didn't alloted room as per my booking which tantamounts to breach in trust.”

”Room was good. Staff courteous and helpful. Food okay ”

”Excellent stay. All staffs are very co-ordinating & supportive specially Mr.Prashant is very polite & supportive in nature. Very neat & clean rooms with good service.”

”It was ok…”

”Dirty bed linen. May not have been changed from previous guest stay. ”

”nice”

”room was very clean , staff Behaviour is good ,all good amenities Outstanding place ”

”lack of staff, long check-in, room was not upto the expectation, bad service, lack of availability of necessary things, no proper breakfast.”

”Good staff, good kitchen manager, good ambience.”

”Running water in the washroom was dirty and yellow, no hot water on the last day, room was not clean, towel did not feel clean, no view, extremely noisy and dirty area. Hotel right on the road. The hotel and room was sprayed with awful scents and could not breathe. This was the worse part. The breakfast was not clean. Bread was stale and dry. There was a dead fly sitting on one of the food items and had to tell the waiter and took it away only after telling him. Very disgusting. ”