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Arvostelut: Hotel New Bengal

2 out of 5
Hotel New Bengal
B Sitaram Building, Dr. DN Road, Near Crawford Market, Mumbai, Maharashtra

Arvostelut

5,6
Arvosana 10 - Loistava. 4 kautta 105 arvostelua" "
Arvosana 8 - Hyvä. 31 kautta 105 arvostelua" "
Arvosana 6 - OK. 27 kautta 105 arvostelua" "
Arvosana 4 - Huono. 17 kautta 105 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 105 arvostelua" "

5,6/10

Siisteys

6,4/10

Henkilökunta ja palvelu

4,8/10

Majoituspaikan kunto ja tilat

6,4/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Jari, Joensuu, Finland

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus

2/10 Hirveä

Ramdass

Yöpyi 3 yötä helmikuussa 2024

8/10 Hyvä

YOSHINORI

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
駅にも近く便利
CST駅からそれほど遠くなく便利。クロウフォードマーケットも近く買い物や飲食に困ることはない。施設は古いが室内の清掃はきちんとされている。スタッフも親切だ。
Yöpyi 2 yötä syyskuussa 2023
zubair momin vastasi 28.9.2023
ホテルニューベンガルからこんにちは。 レビューもお待ちしております。 当ホテルの立地はお客様にとって非常に便利であり、ご滞在に付加価値をもたらしたことを嬉しく思います。 古い建物ですが、レトロな雰囲気を残したホテルです。 お客様のご訪問に際し、私たちが適切なサービスを提供し、すべての正当な理由でお客様のご愛顧とサポートを蓄積してきたことを実感し、大変嬉しく思います。 私たちの温かいおもてなしと個別のサービスに対するあなたの肯定的なコメントを熟読してうれしく思います。またのサービスを楽しみにしています。 ありがとう。

8/10 Hyvä

MAHABUB

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä heinäkuussa 2023
zubair momin vastasi 22.8.2023
Greetings from hotel New Bengal. We are pleased to receive your review. our location makes it very convenient for our guests and we are glad that it added value to your stay. It feels good to realise that we served you well on your visit and we have accumulated your patronage and support for all the right reasons. We are happy to peruse your positive comments on our warm hospitality and personalised services.Looking forward to serve you again. Thank you.

6/10 OK

MAHABUB

Matkusti perheen kanssa
Yöpyi 4 yötä heinäkuussa 2023
zubair momin vastasi 22.8.2023
Greetings from Hotel New Bengal. We are pleased to receive your review. It feels good to realise that you liked our hotel and very happy to peruse your positive comments about the same. Looking forward to serve you again. Thank you.

10/10 Loistava

lenslood

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent
Are stay was amazing and we will be back
Yöpyi 1 yön tammikuussa 2023
Zubair momin vastasi 2.2.2023
Greetings from Hotel New Bengal. We are pleased to receive your review. We are happy to peruse your positive comments. Our team puts their entire efforts into whipping out the best experience for our visitors and your continued patronage has brightened their countenances. Your compliments relating to our accommodation and warm hospitality are greatly treasured and we hope to achieve the same during your future visits. We trust your recommendation will lead numerous perceiving visitors to our hotel. Looking forward to serve you again. Thank you

2/10 Hirveä

AMIR

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Funky room , wrak internet ....
Yöpyi 7 yötä toukokuussa 2022
zubair vastasi 29.10.2022
dear guest,Greetings from Hotel New Bengal, Thank you for your review, We are very sorry for inconvenient caused to you. Our guest never faced any issue such as. Whenever there is room available we provide the room to the guest.Its an exceptional case that you came in and the room were not available.Hope to serve you again in near future.regardszubair

6/10 OK

Josiane, Montréal

Hyvää: Siisteys
central, accessible
Cet hôtel est bien situé, propre et le personnel est serviable et à l'écoute. La chambre n'était pas tout à fait la même que sur les photos, mais j'avais tout ce dont j'avais besoin; je n'en ai pas fait de cas. Je recommande cet hôtel!
Yöpyi 2 yötä tammikuussa 2018
Hussain khan vastasi 3.3.2018
Cher M. Josiane, Salutations de l'Hôtel New Bengal, Mumbai !!! Nous vous remercions de réserver avec nous, et je vous remercie beaucoup pour votre précieux commentaire sur votre récent séjour.

6/10 OK

Amit, Pune

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Excellent location but aged room
Before I start I must mention that I stayed in this same hotel 10 years back. That was too from recommendation from one of my family member who was a regular visitor here. Back in 2008, when I stayed I was very much pleased with the room and service. To add to that, the location is amazing. You are in the heart of the city, close to CST and fort area. So when in 2018 I again planned to come to Mumbai for a short trip, I didnt have to look for hotels. I knew where I am going to stay. But this time I got disappointed with the hotel. The rooms do not seem to get maintained properly. I was given a room with broken chair and bathroom door knob. But still there are things to praise for. They are very particular about your address proof for safety reasons. I had to show my marriage certificate to prove that mg companion is my spose. One more thing is included breakfast. So overall, this is in a nice location but if I come again, I will stay somwhere else. You can still book your room here if you want to take advantage of the location but dont expect the rooms to look what you see in their website.
Yöpyi 1 yön helmikuussa 2018
Hussain khan vastasi 1.3.2018
Dear Mr Amit, Greetings from Hotel New Bengal,Mumbai !!! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new mattresses, bed skirts, window treatments, carpeting, in-room accessories, and much more! In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. Please reach out to me directly at [email] if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our new and improved hotel..

8/10 Hyvä

Michal

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Vyborna lokalita,blizko k nadrazi,crawford marketu a k brane indie
Yöpyi 1 yön tammikuussa 2018
Hussain khan vastasi 10.2.2018
Vážení hostia, Pozdravy z hotela New Bengal, Mumbai !!! Ďakujeme vám za rezerváciu u nás a ďakujeme vám za Vašu pozitívnu spätnú väzbu z vášho nedávneho pobytu v našom hoteli. Dúfam, že ste si užili naše služby.

8/10 Hyvä

Tiga

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Basic and clean hotel in a great bazaar location.
Cleanliness of room and bathrooms is very good. Great location near Crawford market. Also very close to the VT train station (now CSTM). Standard room I stayed in is quite small, just the bed and a few extra feet of space, but I was travelling alone for business so that was all I needed.
Yöpyi 2 yötä joulukuussa 2017
Hussain khan vastasi 23.12.2017
Dear Tiga, Greetings from Hotel New Bengal !!! Thank you for booking with us, and thank you so much for candid review of your recent stay at our hotel. We are glad to read that you have a wonderful time at our hotel. We are happy to say that we can serve you better for next time.

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worst Hotel i’ve Stayed at in the last 5 years
Terrible. Reception staff were unfriendly. The room was dirty. We booked two single beds but were forced into a double bed (as no room as two single beds). This was not worth the price payed. Avoid at all costs.
Yöpyi 1 yön marraskuussa 2017
Hotel New Bengal vastasi 26.9.2018
Greetings from Hotel New Bengal, Thank you for the review, We are sorry for inconvenient caused to you. we have noted the concern raised by you and will definitely look into the issue. Hope to serve you again in near future.

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
Ok for Mumbai
The hostel has a good location ! Breakfast is good and the restaurant doing nice curry. It's ok and safe place the staff is helpful.
Hotel New Bengal vastasi 2.8.2017
Dear Zhang, Greetings from Hotel New Bengal !!! We thank you for booking with us. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

2/10 Hirveä

Maksim, Moscow, Russia

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Terrible hotel in Mumbai
We arrived at the hotel NEW BENGAL in Mumbai at 13 Jan 2017. I booked 3 rooms for 2 nights from 13 Jan until 15 Jan. But at the reception staff immediately told to me that they can give us the rooms only for one night, even though we paid for two nights. To my question "why ?" they said, that I made a reservation via Expedia, paid to Expedia, so I must call and ask to Expedia. And hotel is full booked for second night. I said that Expedia payd to hotel for two nights, but they told to me, that they not received any money. As a result, in the morning 14 Jan we were evicted, but were allowed to leave the luggage until the evening because in the evening can be vacant rooms. It was free. In the evening we were offered the cheapest rooms. This rooms were not the ones for which we paid, and the cheapest (I have photo). It was also asked to pay for the towels because in these rooms we must pay for the towels. When I said that I payd for the more expensive rooms, we were given towels free.
For this room i paid more than 30 USD for 1 night
Shared toilet
Hotel new Bengal vastasi 26.9.2018
Greetings from Hotel New Bengal, Thank you for the review, We are sorry for inconvenient caused to you. we have noted the concern raised by you and will definitely look into the issue. Hope to serve you again in near future.

6/10 OK

François

Huonoa: Majoituspaikan kunto ja tilat
Hôtel bien placé
Chambres basiques très basiques mais petit déj correct
Cher Francois Salutations de l'hôtel New Bengal !!! Nous vous remercions de votre réservation et nous nous excusons pour toute interruption de votre séjour. Cependant, nous aimerions que vous sachiez que nous avons rénové l'hôtel et amélioré les chambres et les services. Donnez-nous une chance de vous servir de nouveau dans la même situation. Cordialement Hôtel New Bengal

4/10 Huono

fehmi, manchester

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Expensive hotel for no value for money
I paid lot money online booking and room was different on website but when checked in, i was been allocated to very different room at dark corner. Bed sheet was not clean at all. Pillows so dirty. Will not suggest to any one for this hotel.
Hotel New Bengal vastasi 9.8.2017
Dear Fehmi, Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that the rooms are that you have been given the same room which you booked for, please check the name of the room which you saw online. Please feel for any assistance. Regards Hotel New Bengal

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
All cover, no book
The Hotel New Bengal looks quite nice in photographs and even not too disastrous from the exterior. The foyer is well kept and there is a functioning lift and the rooms are air conditioned. It is a far stretch from living on the street but not what you would call a hotel. There is a lot of exposed wiring, much exposed construction relic (rubble, brinks, concrete bags etc) and many of the rooms are only 3/4 length walls. The hygiene of the bathrooms, especially the shared washrooms is highly questionable and although the porter staff are very friendly and helpful, the staff at reception are very disinterested in you and many extra charges and tips pop up unexpectedly. I didn't feel safe leaving valuables in the room so I brought all things of worth with me on daily outings.
Hotel New Bengal vastasi 9.8.2017
Dear Sir/Ma'am Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

8/10 Hyvä

Viv Scott, Mumbai

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Great location for real India area.
Local area. Market 200 yards away. resturants and cafe's on the doorstep. Not tourist area therefore no begging and touting. Next to railway station. School of Art and crafts. Taxi's outside. Lots of street activity.
Hotel New Bengal vastasi 5.8.2017
Dear Scott Greetings from Hotel New Bengal !!! We thank you for booking with us. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

2/10 Hirveä

Charley

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not worth it
I would advise staying somewhere else. It's just not a nice place, there were cats in the third floor hallways and the first flood was still being built. When I arrived they put me in a really low grade room even though I'm pretty sure I booked something better. They did try and put me in a better room but at a cost. The whole thing just wasn't a pleasant experience, find somewhere else, your better off.
General Manager vastasi 2.11.2016
Dear Guest, We regret to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen to face form of issues during their stay with us so we can provide an immediate solution. Do consider us when you travel next and we hope to give you a better quality service when you visit us. Regards

10/10 Loistava

Susanna

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
My house away from home
General Manager vastasi 2.11.2016
Dear Guest, Thank you for your review we hope you visit us again.

6/10 OK

Yoichiro

Huonoa: Majoituspaikan kunto ja tilat
朝食は薄暗い隣のカフェ
General Manager vastasi 2.11.2016
Dear guest, Thank you for your review we hope you visit us again and we will be happy to provide you a better service. Regards

2/10 Hirveä

KWON YOUNG SEOK, SEOUL

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
50여년만에 처음으로 벼룩을 본 호텔
50여년만에 처음으로 벼룩을 본 호텔이며 전망이 좋다고 광고하였으나, 전망은 고사하고 아예 창문조차 없는 호텔...무슨 감옥같았습니다
Manager vastasi 2.11.2016
Dear Guest, We regret to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen to face form of issues during their stay with us so we can provide an immediate solution. Do consider us when you travel next and we hope to give you a better quality service when you visit us. Regards

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not good experience
Didn't stay myself but booked for my relatives. It's thier feedback
Manager vastasi 2.11.2016
Dear Guest, We regret to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen to face form of issues during their stay with us so we can provide an immediate solution. Do consider us when you travel next and we hope to give you a better quality service when you visit us. Regards

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great
My stay was great ask them for their new room at the back.
General Manager vastasi 2.11.2016
Dear Guest, Thank you for your review we hope to see you again. Regards

6/10 OK

fehmida, UK

Hyvää: Henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Nice hotel for location wise
Single rooms are very expensive, although conditions are not very good.Some are bit smelly and plug power not working.They are broken. wi fi does not work great.
Manager vastasi 4.11.2016
Dear Guest, We regret to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen to face form of issues during their stay with us so we can provide an immediate solution. Do consider us when you travel next and we hope to give you a better quality service when you visit us. Regards

6/10 OK

Grace, UK

Hyvää: Siisteys ja henkilökunta ja palvelu
Great budget hotel in Mumbai
Staff very helpful when we needed to have our rooms together with outside space. Breakfast included in the price,served nextdoor in a cafe and was really nice good choice including eggs. Good location for CST station,Crawford Market.
Manager vastasi 2.11.2016
Dear Guest, Thank You for your review and we hope to see you again. Regards

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Excellent location for Crawford Market and CST
Staff very helpful. Needed 2 rooms next door to each other and this was accomplished without ant fuss. Ideal for train station and easy taxi to various places in Mumbai. Good budget hotel with breakfast and a great restaurant. Balconies also gave opportunities for people watching as well as socialising
Manager vastasi 2.11.2016
Dear Guest, Thank You for your review and we hope to see you again. Regards

4/10 Huono

John, Ann Arbor, Michigan

Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Overpriced and Charmless
The hotel is relatively clean, the Wi-Fi was adequate, and the neighborhood was interesting for me. A woman alone might find it unsafe after dark. I wouldn't stay again, however. My initial room was an airless closet, stifling without AC and too cold with (the AC wasn't adjustable). My first night, after I arrived very late, I realized to my dismay the hotel hadn't provided a covering sheet, and I was forced to sleep in my pants and jacket. When I mentioned that the next day, the front desk personnel just shrugged. It wasn't a concern for them. I asked for a new room, and they put me in the hotel's most expensive suite without suggesting other possibilities, and when I left, they tried to charge me the higher rate for both of the two days I spent there. Such "mistakes" should never happen. My more expensive room was bearable, though it had no desk, but the hotel staff, corporate employees, seem to regard guests as chickens to be plucked. Summary: Cleanish, interesting neighborhood, good Wi-Fi, unfriendly management. Regard as a last resort.
General Manager vastasi 2.11.2016
Dear Guest, We regret to know that you had a bad experience with the hotel. The entire property is being refurnished to gain total guest satisfaction. We have also hired a much more efficient and professional staff to take care of our guests. We urge all our guests to get in touch with our customer care if they happen to face form of issues during their stay with us so we can provide an immediate solution. Do consider us when you travel next and we hope to give you a better quality service when you visit us. Regards

4/10 Huono

Flower, Tamil Nadu

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not maintained properly.very much disappointed.Complimentary breakfast is not at all good.
Hotel New Bengal vastasi 5.8.2017
Dear Flower, Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

8/10 Hyvä

REAZUL, Geneva, Switzerland

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
New rooms are comfortable.
The old rooms are not suitable to stay any more. The annex building with new tip top rooms are much comfortable. We did enjoy our stay.
Dear Reazul Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

2/10 Hirveä

Shobha, Pune

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The last place on earth that you want to visit...
Absolutely Pathetic. Even pathetic is an understatement. There is absolutely nothing good about the hotel. Its a hotel just for name sake.
Dear Shobha, Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay.Kindly elaborate as to what was the reason of your dismay, so we can rectify and work on the same. Regards Hotel New Bengal

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
General Manager vastasi 2.11.2016
Dear Guest, Thank you for your review we hope to see you again. Regards

8/10 Hyvä

Zainulabadien Farid, DURBAN

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
GOOD HOTEL
GOOD HOTEL WITH HELPFUL STAFF
Dear Zainulabadien,, Greetings from Hotel New Bengal !!! We thank you for booking with us . Please give us a chance to serve you again in the same. Regards Hotel New Bengal

8/10 Hyvä

Peggy S.

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Meets its promises
This was a great hotel--reasonable, in a good location, clean. And, the staff was very helpful with my needs. Thanks.
zubair vastasi 29.10.2022
Dear guest,Greetings from Hotel new bengal. We are pleased to receive your review. It feels good to realise that we served you well on your visit and we have accumulated your patronage and support for all the right reasons. We are happy to peruse your positive comments on our warm hospitality and personalised services.Looking forward to serve you again. Thank you.

6/10 OK

paul, Brighton

2 Night Stay in Mumbai
used this hotel for a 2 day stopover in Mumbai before flying home to UK. was initially worried as reviews were somewhat varied..My main concern was cleanliness,on arrival they allocated me a room, which although small was clean and had a hot shower, basically it ticked all the boxes, Mumbai is an expensive city and for £50 for 2 nights, i felt this hotel was good value for money.. its central and only a short cab ride from most of the sights..if your expecting luxury dont book this hotel, mif your looking for somewhere safe, clean and basic, it'll do the job..
Dear Paul, Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

2/10 Hirveä

khadija, sarangarh

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
very bad hotel I can ever see
Very bad hotel . Plese improve ur service.
Dear Khadija, Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. Kindly please let us know what exactly was the issue in the service so that we can rectify the same. Regards Hotel New Bengal

2/10 Hirveä

Beat, Genève

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
hotel pres de crowford market
Hotel pas propre le personnel ne sait pas parler au touriste de l etranger. Chambre sans fenetre Quartier tres sympas pres du marche, petit dejeune sympas.je ne peux pas recommender cet hotel
Cher Beat Salutations de l'hôtel New Bengal !!! Nous vous remercions de votre réservation et nous nous excusons pour toute interruption de votre séjour. Cependant, nous aimerions que vous sachiez que nous avons rénové l'hôtel et amélioré les chambres et les services. Donnez-nous une chance de vous servir de nouveau dans la même situation. Cordialement Hôtel New Bengal

2/10 Hirveä

Beat, Genève

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
hotel sale sans fenaitre et avec punaises ....
Chambre sans fenaitre des punaises dans la literie je ne peux pas recommander cet hotel en plus personel pas agreable du tout petit dejeune correcte dans autre maison a eviter si possible
Cher Beat Salutations de l'hôtel New Bengal !!! Nous vous remercions de votre réservation et nous nous excusons pour toute interruption de votre séjour. Cependant, nous aimerions que vous sachiez que nous avons rénové l'hôtel et amélioré les chambres et les services. Donnez-nous une chance de vous servir de nouveau dans la même situation. Cordialement Hôtel New Bengal

6/10 OK

Tarkistettu asiakas

Great location.
It was nice. Small rooms but decent.
Dear Sir/Ma'am, Greetings from Hotel New Bengal !!! We thank you for booking with us. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

6/10 OK

liaw

Huonoa: Huoneen mukavuus
Dear Zhang, Greetings from Hotel New Bengal !!! We thank you for booking with us. Please give us a chance to serve you again in the same. Hope to see you soon. Regards Hotel New Bengal

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Close to everything
Really bad don't think I would be staying there again also staff not very helpfull and if you book with breakfast you will get the same food everyday that's really bad.
Hotel New Bengal vastasi 5.8.2017
Dear Sir/Ma'am Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Abit disturbing
area not good..... close to market and short walk to Marine Drive. not clean. bathroom rough. Safe slow and unwelcoming
Dear Sir/Ma'am Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

6/10 OK

David Hedberg, Stockholm

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Helt OK!
Bra läge nära tågstationen, rummet var helt ok. Däremot så undrar man ju om den som byggde hotellet var full då vägen till rummet är trång och inte helt logisk alltid. Det är lite lyhört mellan rummen med....
Kära David, Hälsningar från Hotel New Bengal !!! Vi tackar dig för att du bokat hos oss och vi ber om ursäkt för eventuella störningar i din vistelse. Vi skulle dock vilja veta att vi har renoverat hotellet och uppgraderat rummen och tjänsterna. Vänligen ge oss en chans att betjäna dig igen i samma. Hälsningar Hotell New Bengal

8/10 Hyvä

Otto, Schweiz

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Einfach und preiswert
Einrichtung entsprechend lokalem Standard; günstige Übernachtungsmöglichkeit für Touristen ohne hohe Ansprüche.
Lieber Otto, Grüße vom Hotel New Bengal !!! Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Bitte geben Sie uns eine Chance, Ihnen wieder zu dienen in der gleichen. Grüße Hotel New Bengal

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
not happy at all
Dear Sis/Ma'am Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. Kindly elaborate the reason for your dismay so that we can work on the same. Regards Hotel New Bengal

2/10 Hirveä

Salvita

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja huoneen mukavuus
Mumbai Hotel
I booked hotel for 4 nights. Hotel is in good location but my single executive room that cost about 60 dlls. with all taxes and fees per night was terrible. 48 year old hotel is old; dirty. My room was 10 feet by 5 like a jail cell with walls that were peeling. Bathroom was tiny. I tried to move out on second day but receptionist told me that payment had been made, that I had to pay for all nights anyway. I am not sure I will use this travel brand anymore.

8/10 Hyvä

Jo, London, UK

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Hotel New Bengal - a good place to start in Mumbai
Although the building is a little tatty, the lift old-fashioned, and there was some building work going on during my stay, the cleanliness of the place was outstanding, and the staff extremely friendly and helpful. If I return to Mumbai, I would probably stay there again. Very convenient for buses and trains, right by Crawford Market and some popular Mumbai sights quite close by.
Hotel New Bengal vastasi 5.8.2017
Dear Jo, Greetings from Hotel New Bengal !!! We thank you for booking with us. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Dear Sir.Ma'am, Greetings from Hotel New Bengal !!! We thank you for booking with us. Please give us a chance to serve you again in the same. Hope to see you soon. Regards Hotel New Bengal

2/10 Hirveä

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
I would not recommend this hotel. We got a room without window, and with extremely noisy aircondition. Walls in the toilet were cracked, and the shower was tricky to get working properly. Quilt for the bed smelled really bad. Had to ask for toliet paper.
Dear Sir/Ma'am, Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal

8/10 Hyvä

Milan

Huonoa: Huoneen mukavuus
Location, was clean at my stay
I stayed at little sinle executive room. AC was broken, fan on the top was OK. Construction yard is just next to hotel, but it was clean, and OK for two overnite stays as I didn't expected much from Mumbai hotels.
Dear Milan Greetings from Hotel New Bengal !!! We thank you for booking with us and we apologize for any disruption in your stay. However we would like you to know that we have renovated the hotel and upgraded the rooms and services. Please give us a chance to serve you again in the same. Regards Hotel New Bengal